The City of Toronto is reviewing the Licensing of Vehicles-for-Hire Bylaw (Toronto Municipal Code Chapter 546), and wants to hear from you. The current bylaw provides regulations for taxicabs, limousines and private transportation companies (PTCs), such as Lyft and Uber.

The review aims to explore topics such as accessibility, vehicle equipment and public safety. It will also include the results of a congestion management study and an economic impact study.

Your feedback will be used to inform updates to the Vehicle-for-Hire Bylaw in a report going to the General Government and Licensing Committee in June 2019.

There are a number of ways you can be involved and help shape policy:

Attend public consultations: There will be nine public consultations held between March 4 and March 19, 2019. Each meeting will focus on a particular area of the Vehicle-for-Hire Bylaw. View the Public Consultation Schedule below.

Submit feedback by email: Contact by April 30, 2019.

Subscribe to receive email updates: Visit E-updates to sign up. Click open the Get Involved in Your Community section, type in your email address and scroll down to select Vehicle-for-Hire Review. You will receive an email with instructions to confirm your request to subscribe.

Respond to an online questionnaire (only for drivers): If you are a taxi, limousine or PTC driver, share your experiences by responding to the “Economic Impact of Vehicle-for-Hire Regulations” questionnaire. Deadline: March 23, 2019. View more details below.


There are nine meetings in total, each focused on a different area of the Vehicle-for-Hire Bylaw.

1. Brokerages, Fleets and Garages: Monday, March 4, 6:30 to 8:30 p.m.
Metro Hall, Room 308/309 (55 John Street)

2. General Public: Thursday, March 7, 6:30 to 8:30 p.m.
Metro Hall, Room 308/309 (55 John Street)

3. Taxi Drivers: Monday, March 11, 10:30 a.m. to 12:30 p.m.
Metro Hall, Room 308/309 (55 John Street)

4. PTC Companies: Tuesday, March 12, 6:30 to 8:30 p.m.
Metro Hall, Room 308/309 (55 John Street)

5. PTC Drivers: Thursday, March 14, 6:30 to 8:30 p.m.
Metro Hall, Room 308/309 (55 John Street)

6. Standard Taxi Owners: Friday, March 15, 2 to 4 p.m.
Metro Hall, Room 308 (55 John Street)

7. Limousines: Monday, March 18, 10:30 a.m. to 12:30 p.m. 
York Civic Centre, Council Chambers (2700 Eglinton Avenue West)

8. Accessibility: Monday, March 18, 6:30 to 8:30 p.m.  
City Hall, Committee Room 2 (100 Queen Street West)

9. Toronto Taxicab Licences (TTL): Tuesday, March 19, 2 to 4 p.m.  
North York Civic Centre, Committee Room 3 (5100 Yonge Street)


The locations for all of the consultations are accessible to persons using wheelchairs and others with disabilities and are accessible via both local and regional transit. Assistive listening devices, materials in large-print and alternative formats, ASL interpreters, and other accommodations will be made available upon request. Please contact the Vehicle-for Hire Review Team at at least 72 hours in advance to help ensure availability. The City of Toronto is committed to building an inclusive society and ensuring compliance with the Accessibility for Ontarians with Disabilities Act, 2005.

In order to assist the City’s efforts to accommodate persons with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based scented products.

Do you drive for a taxi, limousine or a private transportation company (PTC), such as Lyft and Uber?

WSP Canada is seeking input from drivers on the City’s vehicle-for-hire regulations through an online questionnaire. The questionnaire will be used to inform the City of Toronto’s economic impact assessment for the Vehicle-for-Hire Bylaw Review. Data will be collected and analyzed by WSP Canada, and all responses will be anonymous.

To share your thoughts and experiences as a driver, respond to the Economic Impact of Vehicle-for-Hire Regulations questionnaire by March 23, 2019 (11:59 pm ET).

The Vehicle-for-Hire Bylaw came into effect in July 2016 to establish a set of rules and regulations for taxicabs, limousines, and private transportation companies.

In 2018, the City of Toronto began a post-implementation review of the bylaw. The review will address a number of outstanding directives from Committees and City Council, including:

  • how to proceed with an accessibility strategy
  • results of a congestion management study and an economic impact study
  • recommendations for addressing new and/or outstanding issues, such as training, mandatory equipment and other considerations related to licensing and public safety.

The City hosted the first round of public consultations in September and October 2018. The public consultations are part of the Work Plan for the Review of Chapter 546, Vehicles-for-Hire considered by the Licensing and Standards Committee on June 14, 2018. Feedback from the first meetings can be found in the Summary of Vehicle-for-Hire Public Consultations

The City is hosting a second round of public consultations between March 4 and March 19, 2019 to present and seek input on developing updates to the bylaw resulting from this work.

In addition to the meetings, the City is also:

  • conducting public opinion research and focus groups
  • considering feedback gathered through an Accessibility Panel comprised of experts in the field
  • conducting three major studies: an Accessibility Study, a Congestion Management Study, and an Economic Impact Analysis. A description of each study, along with their current status, is provided in the Update on Research Studies for Vehicle-for-Hire Review.