Contact Information

Online Ferry Ticket Assistance
Monday to Friday, 8 a.m. to 5 p.m.
A troubleshooting guide is available for online ferry ticket orders.
Telephone: 416-396-7378, option 2
Email: pfrcustomerservice@toronto.ca

Lost and Found - Island
Items lost or found on the island.
Email: torontoisland@toronto.ca

Lost and Found - Ferry
Items lost or found on the ferry.
Email: traffic.office@toronto.ca

Jack Layton Ferry Terminal
8 a.m. to 8 p.m.
Cannot assist with online tickets.
Telephone: 416-392-8193