Last updated: March 28, 2020 at 5:10 p.m.

Download and print information cards and posters for your space.

The Government of Ontario has ordered the mandatory closure of all non-essential workplaces, effective Tuesday, March 24 at 11:59 p.m. This closure will be in effect for 14 days with possible extension as the situation evolves. Read the list of essential workplaces.

Ontario businesses who have questions about the emergency order can call the province’s toll-free line: 1-888-444-3659.

The Government of Ontario has ordered licenced child care centres to be closed until April 5, 2020 at which time the situation will be reassessed. On March 22, 2020, the Government of Ontario announced that some child care centres will open to enable essential and critical service workers to access safe, local emergency child care. The centres are in existing City-run child care facilities and operated and staffed by City of Toronto licensed child care workers.

The Planning Guide for Day Nurseries identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

Toronto’s licensed child care system has more than 1,000 centres and 18 home child care agencies, including City-operated child care centres (Toronto Early Learning & Child Care Services) and community-operated child care programs. Learn about affected City-operated Children’s Services.

The Planning Guide for Colleges and Universities identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

Read Toronto Public Health’s General Infection Prevention and Control (IPAC) Practice and Disinfection Guidance for Commercial or Residential Buildings.

Landlords and Condo Boards

Landlords and Condo Boards are urged to adopt new health and safety measures to protect residents from COVID-19. Large residential buildings with a high number of units require new practices and a rigorous cleaning routine to prevent viral spread.

Building operators and staff should follow these guidelines to protect residents in vertical communities:

  • Alcohol-based hand sanitizer or a hand washing station with soap and water should be placed at all building entrances.
  • Alcohol-based hand sanitizer should be available in all common areas that remain open, such as laundry rooms.
  • Close non-essential common areas such as bathrooms, gyms, playrooms, playgrounds and other high traffic areas.
  • Routine cleaning of frequently touched surfaces in common areas, including doorknobs, elevator buttons, light switches, toilet handles, counters, hand rails, touch screen surfaces and keypads, with common household cleaners and disinfectants.
  • Organize the building to accept deliveries of essential goods, like medications, for residents to avoid non-essential trips outside.
  • Post signage limiting the number of residents allowed in common areas, including laundry rooms and elevators, to ensure that individuals are able to maintain a two-metre distance. Consider allowing a maximum of three residents at a time in elevators.
  • When showing units or suites for sale or lease, practice physical distancing – keep a safe distance of two metres from the resident and wash hands with soap and water, and or use an alcohol-based hand sanitizer, before and after the visit.

The Planning Guide for Community Agencies identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

The Planning Guide for Correctional Facilities identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

Read Toronto Public Health’s Guidance for Food Banks and Donation Centres.

Further guidance for food premises is available on the Ontario Ministry of Health’s website.

In addition to the enhanced Infection, Prevention & Control (IPAC) and cleaning measures in City-owned facilities, Toronto Public Health (TPH), Support & Housing Administration (SSHA) have provided sector partners that operate shelters, respites, and drop-ins with interim guidelines to respond to COVID-19.

The Planning Guide for Housing Service Providers and Shelters identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

The Government of Ontario has ordered all schools closed until April 5, 2020 at which time the situation will be reassessed.

The Planning Guide for Schools identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

Read Toronto Public Health’s Guidance for Workplaces/Businesses and Employers and the World Health Organization’s Getting Your Workplace Ready for COVID-19 fact sheet.

The Planning Guide for Businesses identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.

Read also Public Health Ontario’s guidance on Cleaning and Disinfection for Public Settings.