Last updated: February 3, 2021 at 7:26 p.m.

The BusinessTO Support Centre provides one-on-one virtual support to help businesses, not for profits and creative/culture organizations complete COVID-19 government funding applications, while providing reopening guidelines and resources.


A Province-wide declaration of emergency is in effect. Find out if your business is permitted to open and public health and workplace safety measures that apply on the Province of Ontario’s website.

The federal, provincial and local resources posted on this page are intended to help local businesses impacted by COVID-19, including not-for-profit and creative/culture organizations. New resources will be added as they become available.

Additional resources, tools and programs are posted on this COVID-19 Business Support website established by the City and Toronto Region Board of Trade.

Also read the City’s tips for non-essential businesses reopening during COVID-19.

BusinessTO Support Centre

The BusinessTO Support Centre, facilitated by the City of Toronto, provides support to businesses, including not-for-profit and creative/culture organizations, with a focus on completing applications for government assistance. Businesses will be paired with an advisor to receive one-on-one consultation and guidance with applications for the Canada Emergency Response Benefit, Canada Emergency Wage Subsidy, Temporary Wage Subsidy for Employers, Work-Sharing Program. Business advisors will also provide guidance on other City programs and general business advice. Interested businesses can get started by completing the registration form.

Digital Main Street Program

The City is further expanding the Digital Main Street program, which offers tools, resources, connections to trusted digital vendors, online learning and a Digital Service Squad who provide one-on-one virtual assistance.

Working with community partners, the program has helped small businesses, including not-for-profit and creative/culture organizations, with everything from websites and social media, to launching e-commerce platforms.

Digital Main Street was created by the City and Toronto Association of Business Improvement Areas in 2016 and the expansion of the Digital Main Street program is a part of the Mayor’s Economic Support and Recovery Task Force’s short-term economic support and recovery plan for Toronto’s businesses. Building on Toronto’s foundational investments into Digital Main Street and ShopHERE, the federal and provincial governments announced a $57-million investment to extend the support to businesses across Ontario. This expansion includes ShopHERE powered by Google, and the Digital Main Street Grant. It also includes the Future-Proofing Main Street program to help businesses adapt to the challenges of COVID-19 by developing a digital transformation plan and building collaborations between technology companies and communities​.

ShopHERE powered by Google

ShopHERE powered by Google provides independent businesses and artists with a quick, easy and no-cost way to sell online. With the help of volunteer web developers, business students and corporate partners, this program provides businesses with one-on-one support building and launching a Shopify online store. The ShopHERE program is open to any business or artist that meets the eligibility requirements.

Businesses enrolled in the City’s ShopHERE program are also eligible to participate in the Ritual – Open for Business program.

ShowLoveTO Partner Activation Grant Program

ShowLoveTO Partner Activation Grant Program provides one-time funding to community partners, to produce activations across the city that comply with COVID-19 health and safety guidelines and help strengthen Toronto’s economic recovery. Activations may be online or in person and may include performing arts, dance, drama, comedy, music, visual arts, literary arts, interdisciplinary arts, photography, craft, design, as well as expressions of history and heritage. To be eligible, applicants must be registered community organizations, not-for-profits or charities that reside in Toronto and serve its residents. This program is for community activations between January 1 and December 31, 2021. The applications are due December 11 at 5 p.m.

Confronting Anti-Black Racism

The City of Toronto has committed more than $1.2 million in cultural and economic investments to confront anti-Black racism.

Tax Relief for Live Music Venues

The City of Toronto’s Creative Co-Location Facilities Property Tax Subclasses will provide property tax relief to 48 live music venues to support Toronto’s live music industry and address the unprecedented challenges that are threatening live music venues across the city.

This relief measure will be implemented through the final supplementary property tax notices that will be issued in the fall and is intended to remain in place beyond this year to support the long-term viability of Toronto’s live music sector. The 2020 deadline to apply was June 19.


Cultural Festivals Recovery Program

To support festivals impacted by the COVID-19 pandemic, the City of Toronto launched the Cultural Festivals Recovery Program (CFRP). The program provided up to $25,000 in one-time emergency funding and advisory services to cultural festivals.

The City received over 60 applications and distributed a total of $500,000. Recipients included the Contact Photography Festival, African Women Acting, Toronto Queer Media Arts Centre and Big on Bloor.

Indigenous Arts & Culture Partnerships Fund

The City of Toronto’s Indigenous Arts and Culture Partnerships Fund supports partnerships and collaborations that create new opportunities for Indigenous-led arts and culture. It provides a maximum of $10,000 per project, incubation funding to support the development of new partnerships and first-time initiatives. A maximum of $30,000 per project will support projects and initiatives that have the potential for lasting impact.

Applications are now closed.


CurbTO’s Temporary Parking Pick-Up Zones help support quick food, medicine and merchandise pick-ups by allowing residents to park for free for up to 10 minutes in close proximity to a business offering curbside or delivery services.

Noise Bylaw & Deliveries

All retail businesses are exempt from the City of Toronto Noise Bylaw to facilitate after-hour deliveries.

The City’s Noise Bylaw includes the ability to provide an exemption in response to extraordinary circumstances affecting the immediate health, safety or welfare of the community. This exemption will ensure retailers can receive deliveries 24 hours of a day, seven days a week to ensure essential goods remain in stock.

Ritual – Open For Business

The City of Toronto is extending its partnership with Ritual to launch Open For Business – a collaboration with Ritual and DoorDash to help local businesses across Toronto increase their commission-free online sales. Any Toronto business that wants to access commission-free pickup and delivery can participate.

Businesses enrolled in the City’s ShopHERE program will also be eligible.

The program runs until the end of the year.

Learn about Open For Business and enroll.


Set up to support the economic recovery of Toronto’s restaurant community, ToGoToronto​.com is a promoted online listing of Toronto restaurants that are open for safe takeout or delivery. Restaurants are invited to add their business to the listing.

Stay informed and learn about available supports with webinars on a variety of COVID-19 and business related topics.

On Demand

View pre-recorded webinars at your convenience.

Subscribe to the City’s enewsletters to learn more about the resources and supports available for businesses and the arts and culture sector.