Last updated: April 8, 2021 at 10:29 a.m.

The BusinessTO Support Centre provides one-on-one virtual support to help businesses, not-for-profits and creative/culture organizations understand and access recent government funding applications and find available support programs.


Find out if your business is permitted to open and public health and workplace safety measures that apply on the Province of Ontario’s website. 

The federal, provincial and local resources posted on this page are intended to help local businesses impacted by COVID-19, including not-for-profit and creative/culture organizations. New resources will be added as they become available.

Additional resources, tools and programs are posted on this COVID-19 Business Support website established by the City and Toronto Region Board of Trade.


BusinessTO Support Centre

The City’s BusinessTO Support Centre provides one-on-one virtual assistance to help businesses, not-for-profits and creative/culture organizations complete government funding applications and access available support programs. Businesses are paired with an advisor to receive consultation and guidance with applications for the Ontario Small Business Support Grant, Canada Emergency Wage Subsidy, the Government of Canada’s Work-Sharing Program, and more. Advisors also provide guidance about City programs for businesses and offer general business advice. Get started today by completing the registration form.

Digital Main Street Program

The Digital Main Street program offers tools, resources, connections to trusted digital vendors, online learning and a Digital Service Squad that provides one-on-one virtual assistance. Working with community partners, the program helps small businesses, not-for-profits and creative/culture organizations with everything from website design and social media to launching e-commerce platforms.

Digital Main Street was created by the City and the Toronto Association of Business Improvement Areas (TABIA) in 2016. It was expanded in 2020 as part of the Mayor’s Economic Support and Recovery Task Force’s short-term economic support and recovery plan for Toronto’s businesses. The federal and provincial governments provided funding to extend the program across Ontario.

Expanded supports include ShopHERE powered by Google and the Digital Main Street Grant. They also include the Future-Proofing Main Street program to help businesses adapt to the challenges of COVID-19 by developing a digital transformation plan and building collaborations between technology companies and communities.

ShopHERE powered by Google

ShopHERE powered by Google provides independent businesses and artists with a quick, easy and no-cost way to sell online. With the help of volunteer web developers, business students and corporate partners, the program provides businesses with one-on-one support to build and launch a Shopify online store. The ShopHERE program is open to any business or artist that meets the eligibility requirements.


The CaféTO program provides space for expanded outdoor dining areas to help eligible restaurants and bars that are impacted by COVID-19. Restaurants and bars operating in Toronto must follow current public health guidelines as developed by Toronto Public Health and the Province of Ontario. See the updated 2021 CaféTO guidebook for details.


CurbTO’s Temporary Parking Pick-Up Zones help support quick food, medicine and merchandise pick-ups by allowing residents to park for free for up to 10 minutes in close proximity to a business offering curbside or delivery services.

Noise Bylaw & Deliveries

All retail businesses are exempt from the City of Toronto Noise Bylaw to facilitate after-hour deliveries.

The City’s Noise Bylaw includes the ability to provide an exemption in response to extraordinary circumstances affecting the immediate health, safety or welfare of the community. This exemption will ensure retailers can receive deliveries 24 hours of a day, seven days a week to ensure essential goods remain in stock.


Set up to support Toronto’s restaurant community, is a promoted online listing of Toronto restaurants that are open for safe takeout or delivery. Restaurants are invited to add their business to the listing.

ShowLoveTO Partner Activation Grant Program

The City’s ShowLoveTO Partner Activation Grant Program provided one-time funding to registered community organizations, not-for-profits and charities to produce activations that help strengthen Toronto’s economic recovery. The activations are planned to take place across the city in 2021 and will comply with COVID-19 health and safety guidelines. They include performing arts, dance, drama, comedy, music, visual arts, literary arts, interdisciplinary arts, photography, craft, design, as well as expressions of history and heritage.

Confronting Anti-Black Racism

The City has committed more than $3 million towards cultural and economic investments to confront anti-Black racism. It also established an advisory committee convening key leaders and stakeholders from the Black business and cultural communities to co-develop goals and programs to confront anti-Black racism,

Tax Relief for Live Music Venues

The City’s Creative Co-Location Facilities Property Tax Subclass Designation provides property tax relief to live music venues to support Toronto’s live music industry and address the unprecedented challenges that are threatening live music venues across the city.

Cultural Festivals Recovery Program

To support festivals impacted by the COVID-19 pandemic, the City launched the Cultural Festivals Recovery Program in 2020. The program provided up to $25,000 in one-time emergency funding and advisory services to cultural festivals. The City distributed a total of $500,000 to a range of organizations and events.

Indigenous Arts & Culture Partnerships Fund

The City of Toronto’s Indigenous Arts and Culture Partnerships Fund supported partnerships and collaborations that created new opportunities for Indigenous-led arts and culture.

Stay informed and learn about available supports with webinars on a variety of COVID-19 and business related topics.

On Demand

View pre-recorded webinars at your convenience.

Real-Time Online Seminars

Find a range of other free learning opportunities for entrepreneurs and small business owners, now offered online.

Subscribe to the City’s enewsletters to learn more about the resources and supports available for businesses and the arts and culture sector.