Last updated: October 19, 2021 at 10:25 a.m.

Toronto is in Step Three of the Province’s Roadmap to Reopen.

Informed by the best advice from Toronto Public Health and other public health experts, the City of Toronto and the Province of Ontario have enacted legislation to prevent the spread of COVID-19. The enforcement of these public health bylaws and orders continues to be a priority for the City of Toronto.

Please note that the Class Order to limit in-person attendances of school-aged children issued by the Medical Officer of Health on May 6, 2021, under Section 22 of the Health Protection and Promotion Act, was revoked on June 5, 2021. Read a letter to education providers on the revocation of the order.

Mask or Face Covering Bylaws

Under the mandatory mask or face covering bylaw, operators of an establishment must have a policy in place that requires masks or face coverings be worn in indoor public spaces. Under the Apartment bylaw, owners of apartment buildings and condominium corporations also must have a policy in place that requires masks or face coverings be worn in common areas in apartment buildings and condominiums and any person in an enclosed common area of an apartment or condominium building must wear a mask or face covering, unless subject to an exemption.

Apartment Buildings Bylaw Amendments

Under amendments to Chapter 354, Apartment Buildings bylaw, apartment building owners and operators are required to provide hand hygiene stations or alcohol-based hand sanitizer, ensure non-essential common areas remain closed as specified by provincial orders, clean frequently-touched surfaces in all open common areas, and post Toronto Public Health signage. Learn more about requirements for apartment building owners and operators.

Through a Class Order issued by the Medical Officer of Health, individuals who have COVID-19 who are not hospitalized, who have symptoms and are waiting for test results, who have had close contact with someone diagnosed with COVID-19, or who are otherwise instructed by Toronto Public Health to self-isolate are ordered to self-isolate at home or in an isolation facility. People who have mild or moderate illness must isolate for 10 days beginning on the day after symptoms started, or 10 days beginning on the day after they receive a positive test if they do not have symptoms. People who have severe illness or are severely immuno-compromised must isolate for 20 days beginning on the day after their symptoms start. Close contacts must isolate for 10 days beginning on the day after their last contact with someone who is diagnosed with COVID-19. Close contacts who are fully vaccinated or had a recent COVID-19 infection may not need to self-isolate.

Failure to comply with the order is subject to a fine of up to $5,000 for every day or part of each day on which the offence occurs or continues.

Anyone who is not subject to the Class Order or has not recently returned from travel, is strongly directed to avoid non-essential trips in the community and avoid close contact with others. For more information, read the Class Order fact sheet (also available in Amharic | Arabic | Bengali | Dari | Farsi | French | Gujarati | Pashto | Portuguese | Punjabi | Simplified Chinese | Somali | Spanish | Tamil | Urdu | Vietnamese).

Start: April 2020 (amended November 2020)

End: no set end date

Legislation: Class Order under the Government of Ontario’s Health Protection and Promotion Act

American Sign Language (ASL) Translation

On October 8, 2021, Toronto’s Medical Officer of Health issued a Letter of Instruction to all businesses and organizations with indoor areas of facilities used for sports and recreational fitness activities in the City of Toronto. Businesses and organizations with indoor areas of facilities used for sports and recreational fitness activities in the City of Toronto are required to take the additional measures set out in this Letter.  

Effective 12:01 a.m. on November 1, 2021, and until further notice, all persons responsible for businesses and organizations with indoor areas of facilities used for sports and recreational fitness activities, including facility operators and permit holders, in the City of Toronto are required to:

1. Implement a policy requiring that each person, 12 years and older, who attends an indoor area of the facility for the purpose of:

a. actively participating in Organized Sports; or

b. coaching, caregiving at, volunteering at, or officiating Organized Sports

provide, at the point of entry, identification and proof of being fully vaccinated against COVID-19 or a valid medical exemption each time they enter.

2. Otherwise comply, and implement the above instructions, in accordance with all applicable requirements under the Reopening Ontario Act, including the Proof of Vaccination requirements in section 2.1 of Schedule 1, and the Ministry of Health’s Proof of Vaccination Guidance for Businesses and Organizations.


Also see Toronto Public Health’s COVID-19 Vaccine Information for Sports, Recreation, Arts and Culture Organizations.

On January 4, 2021, Toronto’s Medical Officer of Health issued a Letter of Instruction to all employers in the City of Toronto permitted to be open under the Reopening Ontario Act. Employers permitted to be open are required to take the additional measures set out in this Letter to reduce the spread of COVID-19.

Effective immediately, all persons responsible for a business or organization in the City of Toronto implement the following measures:

Immediate Notification to Toronto Public Health

  1. Immediately notify Toronto Public Health via the Workplace Reporting Tool as soon as they become aware of two or more people who test positive for COVID-19 within a
    14-day interval in connection with their workplace premises.
  2. If two or more people test positive for COVID-19 within a 14-day interval in connection with your workplace premises, employers must:
    1. Provide contact information for a designated contact person at the workplace premise and ensure that person is readily available to communicate with Toronto Public Health and implement any additional measures immediately as required by Toronto Public Health.
    2. Ensure that accurate and updated contact information for all workers is available to be produced to Toronto Public Health within 24 hours of request in support of case management and contact tracing requirements for COVID-19.
    3. Cooperate with infection prevention and control personnel from Toronto Public Health including allowing entry into the workplace premise for inspection and to support enhanced infection prevention and control measures and recommendations.

Businesses must ensure the Ontario Ministry of Labour, Training, and Skills Development and/or other relevant government authorities have been notified in accordance with the Occupational Health and Safety Act and other applicable law.

Infection Prevention Measures

  1. Ensure hand sanitizer and hand-washing facilities are provided in work and rest areas. Hand sanitizer with 60-90% alcohol content is recommended.
  2. Implement rigorous and frequent environmental cleaning in all high-touch areas and those areas accessible to the public, including washrooms, check-out counters, concession stands, and other high-touch surfaces, such as doorknobs, elevator buttons.
  3. Conduct or have the property owner or landlord conduct a regular review of heating, ventilation, and air conditioning (HVAC) systems to ensure they are functioning well.
  4. Minimize instances of more than one individual in a vehicle for driving associated with work. If unavoidable, ensure face coverings are worn in the vehicle (preferably medical masks) and drive with the windows open.
  5. Ensure that physical distancing of workers takes place by at least two (2) metres throughout the workplace and during eating and rest periods (e.g., lunchrooms, change rooms, washrooms). Install one-way walkways to reduce close physical interactions.
  6. Implement physical barriers, such as plexiglass, when physical distancing is not possible. Physical distancing is always preferable to the use of barriers.

Supports for Workers

  1. In order to encourage forthright reporting of COVID-19 symptoms or contact among employees, ensure that all employees are aware of income replacement and workplace-related benefits they are entitled to if they have to isolate due to symptoms of COVID-19, being tested for COVID-19 or being a close contact of someone with COVID-19.

Businesses and community organizations must also follow Government of Ontario and City of Toronto guidelines for their specific setting or sector.

Also see the Class Order for Workplaces Experiencing a COVID-19 Outbreak issued by Toronto’s Medical Officer of Health on March 3, 2021.

Toronto’s Medical Officer of Health issued a Class Order to all workplaces in the City of Toronto that are identified by Toronto Public Health as experiencing an active COVID-19 outbreak, with some exceptions.

Effective Friday, April 23 at 12:01 a.m. all workplaces that are experiencing an active COVID-19 outbreak must comply with the following requirements:

General

1. This Order applies in addition to the Class Order applying to workplaces issued on March 3, 2021 and the Class Order requiring isolation of certain individuals issued on November 6, 2020 (“Isolation Class Order“). Where a class member is subject to more than one provision under any Class Order issued by the Medical Officer of Health, the provision that is most restrictive applies.

2. Notice under this Order may be provided in any manner likely to come to the attention of an owner or operator or occupier of a workplace, or worker.

Workplace Closures

A. Owner/operator/occupier requirements

3. (a) In addition to notifying Toronto Public Health as soon as they become aware of two or more individuals who test positive for COVID-19 within a 14 calendar-day period in connection with their workplace as required by the Medical Officer of Health’s Letter of Instruction dated January 4, 2021 and revised February 11, 2021, the owner or operator or occupier shall notify Toronto Public Health via the online COVID-19 Workplace Reporting Tool as soon as they become aware of five or more individuals who test positive for COVID-19 within a 14 calendar-day period in connection with their workplace.

(b) When there have been five or more confirmed or probable COVID-19 cases for individuals who have attended a workplace within a 14 calendar-day period, Toronto Public Health may, in its judgment, by notice require:

  • (i) full workplace closure to immediately occur and continue for a minimum period of 10 calendar days; or
  • (ii) partial workplace closure or shift or work area mass dismissal to immediately occur and continue for a minimum period of 10 calendar days; or
  • (iii) other significant interventions necessary to address circumstances at a specific workplace.

(c) Based on evidence of transmission other than there having been five or more confirmed or probable COVID-19 cases for individuals who have attended a workplace within a 14 calendar-day period, Toronto Public Health may, in its judgment, by notice require:

  • (i) full workplace closure to immediately occur and continue for a minimum period of 10 calendar days; or
  • (ii) partial workplace closure or shift or work area mass dismissal to immediately occur and continue for a minimum period of 10 calendar days; or
  • (iii) other significant interventions necessary to address circumstances at a specific workplace.

(d) The following workplaces may be exempt from the full closure requirements of this section:

  • (i) first responder emergency services such as Fire, Paramedics, Police and their communication services;
  • (ii) shelters;
  • (iii) critical infrastructure such as water/wastewater treatment facilities, utilities, telecommunications and IT, transportation, energy;
  • (iv) public-facing or other critical government services;
  • (v) services required to maintain the health of animals; and
  • (vi) other workplaces as determined by Toronto Public Health for reasons of health, safety or otherwise where in the public interest.

4. Owners, operators and occupiers of a workplace that has been fully closed by notice under this Order shall post signage in a form provided by Toronto Public Health, in a conspicuous location at all entrances to the workplace, for the duration of the closure, indicating the workplace is closed.

5. Despite the above, temporary access to a closed workplace is authorized, unless otherwise prohibited by any applicable law, for the purposes of:

(a) performing work at the workplace in order to comply with any applicable law;

(b) allowing for inspections, maintenance and repairs to be carried out at the workplace;

(c) allowing for security services to be provided at the workplace; and

(d) attending at the workplace temporarily,

  • (i) to deal with other critical matters relating to the closure of the workplace, if the critical matters cannot be attended to remotely; or
  • (ii) to access materials, goods or supplies that may be necessary for the business or organization to be operated remotely.

6. None of the above precludes a business or organization from operating remotely, without workers or other individuals attending at the workplace referred to in this Order.

7. Owners, operators and occupiers of a workplace shall follow all Toronto Public Health instructions pertaining to contact tracing and identifying workers who need to isolate, including ensuring that any instructions as specified by Toronto Public Health are communicated to workers.

B. Worker requirements

8. If a workplace closure, or shift or work area mass dismissal is required in accordance with Section 3, all workers who are identified by Toronto Public Health or who are identified by an owner or operator or occupier of a workplace who is following Toronto Public Health instructions, must self-isolate as follows:

(a) workers covered by the Isolation Class Order, as required by the Isolation Class Order;

(b) asymptomatic workers not covered by the Isolation Class Order, for a minimum period of 10 calendar days.


Resource:

Also see the Class Order to Close Workplaces to Manage COVID-19 Outbreaks.

On March 3, 2021, Toronto’s Medical Officer of Health issued a Class Order to all workplaces in the City of Toronto that are identified by Toronto Public Health as experiencing an active COVID-19 outbreak.

Effective immediately, all workplaces that are experiencing an active COVID-19 outbreak must comply with the following requirements until cleared by Toronto Public Health:

General

  1. Comply with all requirements that apply to your workplace as set out under applicable legislation including the Occupational Health and Safety Act, Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 (the “ROA”) and applicable regulations thereunder, as well as the requirements set out in this Order. Where this Order imposes an additional requirement not set out elsewhere in any applicable legislation, including any Letter of Instruction issued by the Medical Officer of Health of the City of Toronto Health Unit pursuant to the ROA, the requirement under this Order must be followed.
  2. Follow any further instructions provided by Toronto Public Health relating to COVID-19 and the active COVID-19 outbreak at your workplace, including instructions to close all or any part of your workplace for a duration specified by Toronto Public Health.

Public Health Measures

  1. Follow all Toronto Public Health instructions pertaining to COVID-19 testing for workers, and ensure that such instructions are communicated to workers as specified by Toronto Public Health.
  2. Ensure that any worker in the workplace wears a mask or face covering in a manner that covers their nose, mouth, and chin, in all areas indoors and at all times unless the worker:
    (a) needs to temporarily remove their mask or face covering,
    i. to consume food or drink, or
    ii. as may be necessary for the purposes of health and safety;
    (b) is in a correctional institution or in a custody and detention program for young persons in conflict with the law;
    (c) is performing or rehearsing in a film or television production or in a concert, artistic event, theatrical performance or other performance;
    (d) has a medical condition that inhibits their ability to wear a mask or face covering;
    (e) is unable to put on or remove their mask or face covering without the assistance of another person;
    (f) is being accommodated in accordance with the Accessibility for Ontarians with Disabilities Act, 2005; or
    (g) is being reasonably accommodated in accordance with the Human Rights Code.
  3. For workplace common areas (including washrooms, lunch rooms, staff kitchens and cafeterias, and change rooms, and not including areas in which persons regularly perform work):
    (a) ensure that a minimum 2 meters physical distance between persons can be maintained;
    (b) limit capacity in each room to 25% of maximum occupancy, determined by taking the total square metres of floor area, dividing that number by 16 and rounding the result down to the nearest whole number; and
    (c) post signage at all entrances to the workplace common area, in a conspicuous location visible to workers, indicating the maximum number of people permitted in each area.
  1. Post Toronto Public Health signage on physical distancing, mask wearing, and hand washing at all entrances to the workplace, in a conspicuous location visible to workers.
  2. Prohibit all workers with COVID-19 symptoms, or who otherwise do not pass the screening requirements set out in the ROA and applicable regulations, from attending the workplace.
  3. Provide contact information for a designated contact person at the workplace and ensure that person is readily available to communicate with Toronto Public Health 7 days per week, from 8:00am to 8:00pm, and can implement any additional measures immediately as required by Toronto Public Health.
  4. Maintain a record of every worker who attends the workplace during the active COVID-19 outbreak. Retain these records for 30 days after the active COVID-19 outbreak is declared to be over by Toronto Public Health. The record must include a first name, last name, phone number and, if available, email address at which each worker can be reached. The record must be provided to Toronto Public Health immediately in support of case management and contact tracing requirements for COVID-19.
  5. Comply with all instructions from Toronto Public Health, including infection prevention and control personnel. Such compliance shall include allowing entry into the workplace for inspection and to support enhanced infection prevention and control measures.

This Class Order does not apply to:

  1. A licensed child care program that is in compliance with guidance issued by the Ministry of Education;
  2. Health care providers and health care entities as defined in Section 77.7 of the Health Protection and Promotion Act who are subject to the Chief Medical Officer of Health’s Directives issued thereunder;
  3. Schools and school boards licensed under the Education Act; and,
  4. Schools and private schools within the meaning of the Education Act, that are operated in accordance with a return to school direction issued by the Ministry of Education and approved by the Office of the Chief Medical Officer of Health.

Toronto is in Step Three of the Province of Ontario’s Roadmap to Reopen, the provincial COVID-19 reopening plan under the Reopening Ontario (A Flexible Response to COVID-19) Act.

The City’s COVID-19: Reopening Guide for Toronto Residents summarizes what is and is not permitted during Step Three reopening. Individuals and businesses with detailed questions about what is and is not permitted under provincial regulations should read the provincial regulations and seek legal counsel.

Starting August 9, 2021, American citizens and permanent residents of the United States, who currently reside in the U.S. and who qualify as fully vaccinated travellers, will be able to enter Canada for discretionary travel.

On September 7, 2021, provided that the domestic epidemiologic situation remains favourable, the Government intends to open Canada’s borders to any fully vaccinated travellers who have completed the full course of vaccination with a Government of Canada-accepted vaccine at least 14 days prior to entering Canada and who meet specific entry requirements.

Fully vaccinated travellers who meet the requirements will be exempt from quarantine; however, all travellers must still provide a quarantine plan and be prepared to quarantine, in case it is determined at the border that they do not meet the necessary requirements.

The City’s COVID-19 enforcement team is responsible for ensuring compliance with public health regulations. The team is a joint effort by Municipal Licensing & Standards, Parks, Forestry & Recreation, Toronto Public Health and Toronto Police Service.

Achieving compliance with public health-related orders and regulations has been a priority for the City of Toronto as it continues to respond to the COVID-19 pandemic. Enforcement officers are on patrol across the city at all times and respond to complaints made through 311. Enforcing bylaws is a necessarily complex process that requires investigation, gathering facts and applying legal processes. On a case-by-case basis, the enforcement team works to achieve compliance through education and/or enforcement action. The City recognizes that the public have been asked to significantly adjust their behaviours as requirements and orders have changed throughout the COVID-19 response.

COVID-19 Enforcement Data

This data provides information based on enforcement activities for the bylaws and orders related to COVID-19. This document will be updated weekly, every Tuesday by 3 p.m.

Enforcement Data

Please note, data will be reconciled at the end of each month which may result in adjustments to the previously reported weekly figures.

If you feel that you were wrongly ticketed, you have the option of requesting an early resolution meeting with a prosecutor and challenging it in court. You can do this by:

  • Requesting an early resolution meeting: Persons who received a ticket can request an early resolution meeting online using the online Court Case Look Up or by selecting the early resolution meeting option on their ticket and mailing it to the court address indicated on the back of the ticket. The City will send notices of early resolution meetings by mail or email to the address on file with the court. If the meeting with a prosecutor does not result in a resolution, the matter will be set down for trial at a later date.
  • Requesting a trial: Anyone wanting to dispute a ticket and request a trial can now submit a Notice of Intention to Appear form by email or by mail. This change applies to tickets issued on or after March 1, 2020.

All of the required Provincial Offences Act court forms are available on the City’s website. Completed forms can be emailed to POACourt@toronto.ca or mailed to the address indicated on the back of the ticket.

Once the trial date is scheduled, you will receive a notice by mail of the time and place for your trial. The Court will conduct a trial to decide whether you committed the offence that gave rise to the ticket being issued.

Class Order to Education Providers to Limit In-Person Attendances of School-Aged Children – Revoked

The Class Order issued by the Medical Officer of Health on May 6, 2021, under Section 22 of the Health Protection and Promotion Act, was revoked on June 5, 2021. Read a letter to education providers (also available in French) on the revocation of the order.

Class Order to Move Toronto Schools to Remote Learning

The Class Order issued by the Medical Officer of Health on April 7, 2021, ended on Sunday, April 18, 2021. On April 12, 2021, the Government of Ontario, in consultation with the Chief Medical Officer of Health, made the decision to move elementary and secondary schools to remote learning.

Class Order to Strengthen COVID-19 Protections – Revoked

The Class Order issued by the Medical Officer of Health on November 13, 2020, under Section 22 of the Health Protection and Promotion Act, was revoked on November 23, 2020, as the provisions in that order are covered by the Stage 1 (Grey-Lockdown) provincial regulations currently in effect.