Last Updated: April 4, 2020 at 12:51 p.m.

During the COVID-19 pandemic, Toronto Building will be accepting occupancy permit applications for large unfinished buildings regulated under Part 3 of the Building Code, and for housing and small buildings regulated under Part 9 of the Building Code.

Please note that the Toronto Building Inspection Request web application is not enabled at this time. Please follow the directions below to request an inspection.

Part 3 Large Buildings

(Division C, Part 1, Article of the Building Code)

Before any part of an unfinished building can be occupied, the structure must meet the standards set out in Division C, Part 1, Subsection 1.3.3. of the Building Code. (Large residential buildings that meet the provisions of Division C, Part 1, Article of the Building Code are exempt from this requirement.)

Step One:

The owner or owner’s agent must complete an Authority to Occupy application.

An Authority to Occupy application is a request for a permit to allow a portion of an unfinished Part 3 building to be occupied. A separate occupancy permit is required for each stage of occupancy.

When completing the Authority to Occupy application, the “project information” section must include the area or part of the building that is to be inspected for occupancy, floor(s), unit or suite numbers and the building permit number for the project.

Step Two:

Submit the Authority to Occupy application by email directly to the Customer Service Manager in the applicable district. The contacts for Customer Service Managers are as follows:

Step Three:

Submit Payment Online. The fee is $428.95 for each occupancy permit application. (The occupancy permit fee covers the first five hours of inspection time (building, plumbing and HVAC inspection). Additional time will be charged at the rate of $85.79 an hour.)

Step Four:

Toronto Building staff will review your Authority to Occupy application to determine if it is complete and meets all of the requirements. Once the application is considered complete, the Building Inspector(s) will review the application and project file to ensure that they have all necessary documentation. This includes, but is not limited to, reports from professionals of record for your project (architects/engineers) indicating their satisfaction with work relating to areas of the building to be occupied.

Once the documentation has been reviewed and found to be compliant with the requirements, the Building Inspector will contact the applicant and advise as to the date and time that the occupancy inspection will take place. The applicant will be asked if there are any COVID-19-related concerns on site of which the inspector should be made aware (e.g. confirmed COVID-19 cases).

Further information on “Partial Occupancy of an Unfinished Building and the Authority to Occupy” process for large buildings may be found on the Partial Occupancy of an Unfinished Building – Authority to Occupy web page.

Part 9 Small Buildings and Housing

(Division C, Part 1, Article of the Building Code)

Step One:

Before requesting an occupancy inspection, ensure that all prior stages of inspection have been completed and passed by Toronto Building.

Step Two:

Submit a request for an occupancy inspection by email to the applicable district using the contacts listed below:

When submitting a request for an occupancy inspection, include in the email the following information:

  • Your name and contact information
  • The project address for the inspection
  • The Building Permit number
  • The name and contact of the person who will be on site for the inspection
  • Propose a date when you would like the inspection to occur and the Building Inspector will confirm the actual date that the inspection will occur

Step Three

When the Building Inspector has verified that all of the necessary documents have been received as required under the Building Code and issued building permit (e.g. Grading Certificate, if applicable), you will be contacted to make arrangements for the inspection.

Further information on the inspection process for small buildings and housing may be found on the When to Call for Inspection of Small Buildings web page.

Construction Site Procedures for Part 3 and Part 9 Occupancy Inspections

  • Once a request for an occupancy inspection has been confirmed, the Building Inspector will contact the applicant and inquire if there have been any confirmed cases of COVID-19 at the property to be inspected. If there have been confirmed cases of COVID-19, the Building Inspector will inform the applicant that the inspection cannot take place at this time due to health and safety concerns. If the applicant states that there have been no confirmed cases of COVID-19, the Building Inspector will arrange a date and time for the occupancy inspection. It will be the additional responsibility of the applicant to provide assurance that the person who will accompany the Building Inspector is not currently required to be self-isolated due to COVID-19.
  • For the health and safety of all individuals, contractors, sub trades and others cannot be working in the area to be inspected at the time the Building Inspector and applicant’s representative are conducting the occupancy inspection.
  • For Part 3 and Part 9 residential projects, an occupancy inspection cannot take place where a suite, unit or house is occupied.
  • Only one representative is permitted to join the Building Inspector during the occupancy inspection. For health and safety reasons, a “Pre-screening Site Inspection Protocol” will be undertaken by the Building Inspector with the individual representing the applicant at the time of the occupancy inspection. At all times, the Building Inspector shall maintain a minimum two-metre separation from the applicant’s site representative.

Pre-screening Site Inspection Protocol

Based on recommendations from the Toronto Medical Officer of Health, Dr. Eileen de Villa, and provincial health partners, to help slow the rate of COVID-19 infection in Toronto and protect residents and staff of Toronto against the potential of local spread of the virus, I would like to ask you a few questions since City staff may be required to enter your construction site. Under the Occupational Health and Safety Act, the City is required to take all precautions to protect its employees.”

Please answer the following questions:

      1. Do you have a fever, cough or shortness of breath?
      2. Have you traveled outside of Canada within the last 14 days?

During pre-screening, if the individual answers “Yes” to any of the questions, the Building Inspector will inform the applicant’s site representative that the scheduled inspection cannot occur at this time. The reason for the inspection refusal will be documented by the Building Inspector.

If the individual answers “No” to all of the questions, the Building Inspector may proceed with the scheduled inspection.

  • A minimum two-metre separation between the Building Inspector and applicant’s site representative shall be maintained at all times and no more than three people, including the elevator operator where applicable, shall utilize an elevator at any given time.
  • Toronto Building staff will not remove debris or other obstacles in order to perform an inspection on the construction site. It is the duty of the constructor to ensure that the construction site is clean and clear of debris.
  • When the inspection is completed and there is compliance with the Building Code and permit requirements, the Building Inspector will document the inspection results and an Occupancy Permit for Part 3 buildings will be produced and for Part 9 buildings an Occupancy Letter will be produced. The Occupancy Permit or Letter will be sent by email to the applicant.
  • Where the occupancy inspection is not passed by the Building Inspector, the deficiencies will be identified and communicated to the applicant for followup and correction.
  • Once the deficiencies are corrected, the applicant shall contact Toronto Building to advise the Building Inspector of the status. The Building Inspector will advise the applicant of the next steps, including, but not limited to, whether a re-inspection is required.
  • When the Building Inspector is satisfied that all of the deficiencies have been corrected, an Occupancy Permit will be granted for Part 3 buildings and a and for Part 9 buildings an Occupancy Letter will be granted. The Occupancy Permit or Letter will be sent by email to the applicant.