Last updated: June 29, 2020 at 9 a.m.

The information on this page provides you with what you need to know to re-open a personal service setting.

This guidance is to support owners/operators on how to reopen personal services settings, also known as personal care services, while reducing the risk of staff and clients from contracting COVID-19. Personal service settings (PSS) include hairstyling and barbering, tattooing, micropigmentation, ear and body piercing, electrolysis, nail salons, and aesthetic services. For information on reopening businesses and workplaces during the COVID-19 pandemic, please refer to the 4-Step Public Health Planning Guide.

Personal Service Settings must comply with the PSS Regulation in addition to Ontario’s Emergency Orders and guidance from Toronto Public Health.

COVID-19 Transmission

Respiratory transmission: COVID-19 is an illness that is spread mainly from person-to-person through close contact from respiratory droplets of someone with COVID-19. The respiratory droplets can travel up to two metres/six feet when we cough, sneeze or talk.

Contaminated surfaces: It is possible for a person to get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or eyes. This new coronavirus can survive on plastic and stainless steel surfaces for up to 72 hours.

Protective Measures to Keep Everyone Safe

  • Stay home when you are sick.
  • Keep a two metre/six feet distance from others, when possible.
  • Wash your hands often, and avoid touching your face with unwashed hands.
  • Cough or sneeze into your elbow.
  • Wear a non-medical mask/face covering when you are in an enclosed, public setting.
  • Clean and disinfect frequently touched objects and surfaces.

Staff Health Screening and Attendance

  • Communicate to staff about the changes being made to protect them against COVID-19 by posting signage, updating information to the website or voice mail, etc.
  • Ensure all staff complete a health screening questionnaire before each shift. The questions can be completed on paper or ask your staff directly. See our staff screening form.
  • Stagger or adjust working hours and shifts to reduce the number of staff in your business.
  • Have a flexible sick policy so staff do not come to work sick.
  • Remind staff about the importance of reporting illness to their supervisor/manager.
  • If staff become sick with COVID-19 symptoms, while at work, they should go home right away and self-isolate.
  • Instruct staff to call Telehealth, their health care provider or an Assessment Centre to get tested.
  • In general, staff can return to work 14 days after their symptoms began if they had COVID-19.
  • There are no tests for staff to do to be cleared to return to work.
  • For other illnesses, or if a staff has tested negative for COVID-19, they should not attend work until they are symptom-free for at least 24 hours.

Prevent COVID-19 Outbreaks

  • Maintain records of staff and clients to support public health contact tracing efforts (i.e. name, date, time, contact information).
  • If staff or a client have COVID-19 and were contagious while at the PSS, public health will investigate and notify staff and clients who may have been exposed. This may include instructions for staff or clients to self-isolate or self-monitor for COVID-19 symptoms.
  • Anyone with even one symptom should get tested and stay home.
  • Public health will advise of any additional cleaning and disinfecting measures needed to reduce the risk of spread in the setting.

Measures to Encourage Physical Distancing

  • Take a walk through the premises to identify areas that may need adjustments to reduce the spread of COVID-19, based on public health requirements.
  • Limit the number of clients allowed on the premises for ease of movement to ensure two metres/six feet of distance from others.
  • Communicate to clients about the changes you have made to protect them against COVID-19, including by posting signage, updating information to your website or voice mail, etc.
  • Limit entrances to control staff and clients entering the premises at any given time.
  • Limit client appointments to allow adequate space to maintain physical distancing between clients and staff.
  • Do not allow clients to bring guests to the appointment, including children.
  • Post physical distancing signs at all entrances, by cashiers or service counters.
  • Provide visible cues such as tape, stickers or safety cones every two metres/six feet for clients lining up when waiting outside.
  • Place markers or circles indoors so the clients know where to stand when interacting with staff.
  • Remove non-essential furniture, to allow ease of movement for physical distancing.
  • Install plexiglass/barriers if possible, where there will be close contact between staff and clients, between workstations and at the checkout.
  • Plexiglass/barriers used between workstations still require staff who provide the service and clients to wear masks/face coverings.
  • Do not have clients wait in a waiting room. Ask clients to call when they arrive and wait outside or in their car.
  • Walk-in clients must call from outside the business or in their cars before they can enter.
  • Staff should remind clients to stay two metres/six feet apart, as much as possible.
  • Discourage staff from congregating in lunchroom/common areas.
  • Use tap features at checkout instead of cash, where possible.

Use of Masks/Face Coverings and Personal Protective Equipment (PPE)

  • Masks/face coverings must be worn by staff while providing personal care services
    • Wearing a mask/face covering will protect others from the wearer’s respiratory droplets.
  • Staff who are not providing personal care services and who can maintain physical distancing, or have other barriers in place, may use a mask/face covering.
  • Staff should receive clear instructions on the proper use of masks/face coverings, when and how to safely put on and take off a mask/face covering.
  • Staff must use PPE (surgical/medical mask and eye protection) when providing personal care services to clients who cannot tolerate wearing a mask/face covering.
    • A non-medical mask or face covering is insufficient, and is not an appropriate form of PPE
    • Wearing PPE will protect staff from the respiratory droplets of others who are not masked.
  • Provide staff training on the proper use of PPE and the importance of other infection prevention and control (IPAC) measures (e.g. hand hygiene, physical distancing).
  • If staff use gloves, it is important to change gloves when changing tasks, after every client, or more often, as necessary.
    • Use of disposable gloves is not a substitute for proper hand hygiene.
  • When gloves are removed, new gloves must be used each time. Wash hands with soap and water for 20 seconds before putting on and after taking off gloves.
  • When eye protection, such as goggles or face shields are used, they should be labelled to the assigned staff and disinfected between uses.
  • Staff should not share mask/face coverings or PPE.

Client Screening

  • Screen clients over the phone prior to booking an appointment.
  • Place posters at the entrance to ensure clients do not enter if they have COVID-19 symptoms.
  • People with symptoms of COVID-19 should not be allowed into the premises to avoid spreading the virus to staff and other clients.
  • Offer to reschedule appointments for clients, when they are sick.

Masks/Face Coverings for Clients

  • Masks/face coverings must be worn by clients at all times while receiving personal care services.
    • Masks/face coverings should not be used by children under the age of two and anyone who has trouble breathing.
  • If possible, provide disposable masks for clients who have not brought their own.
  • Not all clients will be able to tolerate a mask. Alternative ways to provide service to these individuals should be considered. For example, providing service at the end of the day, with no other clients in the premises, and keeping a six feet physical distance as much as possible.
    • As noted above, staff must use PPE (surgical/medical mask and eye protection – a non-medical mask or face covering is insufficient and is not an appropriate form of PPE) when providing personal care services to clients who cannot tolerate wearing a mask/face covering.

Encourage Proper Hand Hygiene and Respiratory Etiquette

  • Educate staff on proper hand hygiene and respiratory etiquette.
    • Wash hands with liquid soap and warm water for at least 20 seconds frequently, before and after the handling of masks/face coverings or PPE and after each client interaction.
    • Cover cough or sneeze with the elbow or a tissue. Immediately throw the tissue in the garbage and clean hands.
  • Provide alcohol-based hand rub (ABHR) with 70-90% alcohol concentration in a dispenser for staff and clients to use.
  • Encourage clients to use the ABHR when they enter the premises.
  • Continue to top up the supply of soap and paper towels throughout the day.
  • Post Hand Washing, Cover your Cough and Hand Sanitizing signs in visible locations.

Laundry

  • Regular detergent can be used when laundering towels and linens, with washer and dryer set on the hot cycle.
  • Clean and disinfect laundry baskets and launder reusable bags between uses. Do not use the same basket to carry or store clean items.
  • Use a clean cape for each client, and consider using a disposable barrier between the client and their skin. Clean and disinfect capes between clients.
  • Use a clean towel, not a neck brush, to remove loose hair.

Enhanced Cleaning and Disinfection

  • Cleaning, disinfecting or sterilization of items should continue as indicated in the Personal Services Setting Regulation, including tools, equipment, shampoo bowls, manicure tables, chairs, workstations, etc., and other products after every use.
  • Ensure high touch areas and all equipment are thoroughly cleaned and disinfected before opening.
  • Remove magazines and soft/porous items such as cushions and rugs that are difficult to clean and disinfect.
  • When scheduling appointments, allow additional time between clients for proper cleaning and disinfection of workstations and equipment.
  • Ensure frequent cleaning and disinfecting of high-touch surfaces and common areas such as door handles, counters, cabinet doors, light switches, faucets, toilet handles, handrails, touch screen surfaces and keypads.
  • Where possible, use disposable, single-use supplies.
  • Most regular household cleaners and disinfectants are effective against COVID-19.
  • Use only disinfectants that have a Drug Identification Number (DIN) or Natural Product Number (NPN) that confirms it is approved for use in Canada.
  • Check the expiry dates of products you use, and always follow the manufacturer’s instructions.

Service-specific checklists are available for the following sectors:

Download and Print Posters for your Workplace

Other Resources

More Information

As information changes frequently, please visit www.toronto.ca/COVID19 to stay up to date. Information for Personal Service Settings is also available at BodySafe or 416-338-BODY (2639).


Download this information as a PDF.

Resources:

Read the June 26, 2020 notice letter to body rub parlours and holistic centres.

In a hair salon/barber shop, staff and clients are in close contact when colouring, cutting, or styling hair. The virus can spread from respiratory droplets and shared surfaces of a person with COVID-19. This is a summary checklist of required measures to reduce the spread of COVID-19 while providing services. Review the Toronto Public Health COVID-19 Guidelines for Personal Service Settings for more information on how to keep your staff and clients safe. Please note that the requirements under the Ontario Personal Service Settings Regulation 136/18 still apply.

A. Staff Health & Screening

  • Staff are advised to report illness to their supervisor/manager and to stay home if sick.
  • Staff are screened for COVID-19 symptoms before starting each shift.
  • Staff are advised to go home right away and self-isolate if they become ill during a shift. Staff are advised to call telehealth/health care provider for guidance to get tested.
  • Masks/face coverings must be worn by staff while providing personal care services.
  • Masks/face coverings are used properly and cleaned or discarded appropriately. Masks/face coverings are changed when they become damp or soiled.
  • Personal protective equipment (PPE) such as gloves, surgical/medical masks, and eye protection (face shield/goggles) are available on-site for staff at all times, to use when needed.
  • Staff are trained on the proper use of personal protective equipment (PPE).
  • Surgical/medical mask and eye protection is worn by staff when clients cannot tolerate wearing a mask/face covering.
  • Eye protection is assigned to one staff and cleaned and disinfected between each use.
  • Staff are trained on proper hand hygiene techniques and respiratory etiquette.

B. Signage at the Premises

C. Number of People in the Premises

  • The number of staff and clients is restricted to ensure ease of movement and to maintain two metre/six feet between people.
  • Flexible work schedules and staggered lunch and break times are implemented to limit the number of people in the premises at one time.

D. Scheduling Appointments

  • Clients are informed that they must wear a mask/face covering at all times while receiving personal care services. For clients who cannot tolerate a mask/face covering, the appointment is scheduled for the end of the day when there are no other clients on-site.
  • Clients are informed that services on the face are not permitted. This includes facials, facial hair grooming (e.g. waxing, threading), eyebrow grooming, eyelash grooming or treatments, makeup, microblading, microneedling, and microdermabrasion to the face.
  • Client appointments are scheduled by phone or online.
  • Walk-in clients are asked to call from outside the premises to make an appointment.
  • Waiting areas are not permitted. Clients are instructed to wait outside of the premises until their scheduled appointment.
  • Clients are screened for symptoms of COVID-19 by staff when booking appointments and upon arrival at appointment.
  • Clients are not permitted to bring guests, including children, unless they also have an appointment.
  • Records of staff and client contact information (e.g. full name, telephone/email), including date and time at premises, are maintained on-site for contact tracing purposes, should the need arise.
  • There is enough time between appointments to ensure thorough cleaning and disinfection of equipment and workstations between clients.

E. Workstations

  • Workstations and equipment in use are two metre/six feet apart, or equipped with plexiglass/barriers that are adequate in height to ensure the protection between clients and staff.
  • Alcohol-based hand rub (ABHR) with a minimum of 70% alcohol concentration is available at each workstation, and staff and clients are encouraged to use it frequently.
  • Magazines, brochures, decors and other unnecessary items are removed.
  • Workstations have their own products and tools, and are not shared between staff.

F. Providing Personal Care Services

  • A mask/face covering is worn by staff and clients at all times while providing personal care services, regardless if physical distancing or plexiglass/barriers are used.
  • Staff wear surgical/medical mask and eye protection when clients cannot tolerate wearing a mask/face covering.
  • Face massages are not permitted.
  • Hair dryers are used only when staff and clients are wearing a mask/face covering.
  • Client food/beverages are not permitted.
  • Clean towels are used to remove cut hair. Brushes are not permitted.
  • Credit/debit/e-transfers with no signature transactions are preferred.
  • Plexiglass/barriers are used in the checkout area, when two metre/six foot distance cannot been maintained.
  • ABHR is used before and after each cash transaction.
  • Any protective cover (e.g. apron) used over clothing is laundered after each shift.

G. Shampooing

  • Basins, hoses, spray nozzles, faucet handles, shampoo chairs, shampoo bottles and arm rests are cleaned and disinfected between clients.
  • Basin area where the client rests their neck is covered with a clean towel or disposable plastic.
  • Used towels are placed in a laundry bin, and disposable plastic is discarded in a garbage bin immediately after use.

H. Environmental Cleaning and Disinfection

  • Work surfaces and equipment are thoroughly cleaned with soap and water before disinfection.
  • Surface and equipment disinfectants are used after cleaning, and according to the manufacturer’s instructions.
  • Cleaning/disinfection wipes are only used for surfaces and used according to the manufacturer’s instructions.
  • Plexiglass/barriers are protective and stable enough to be easily cleaned and disinfected.
  • Disposable covers are discarded immediately after use. Chairs, head armrests and bottles must be cleaned and disinfected between clients.
  • Frequent and thorough daily environmental cleaning and disinfection is maintained. This includes high touch surfaces such as phones, computer, cash register, credit card machine and door handles.
  • Caps/gowns and towels are laundered with detergent and dried completely. Ready to use items are stored in closed cabinets or covered containers.
  • Washroom surfaces are cleaned and disinfected at least twice a day or as often as necessary.
  • Hair is swept gently throughout the day, and a wet mop is used at the end of the day.

More information

Operators who need support finding personal protective equipment can contact the provincial government for further information online or 1-888-777-0554.

For more information, visit our website at www.toronto.ca/COVID19 or call us at 416-338-7600.

You can also contact BodySafe@toronto.ca or visit their website at BodySafe.ca.


Download this information as a PDF.

When providing manicures, pedicures or aesthetic services, staff and clients can be in close contact. The virus can spread from respiratory droplets and shared surfaces of a person with COVID-19. This is a summary checklist of required measures to reduce the spread of COVID-19. Please review the Toronto Public Health COVID-19 Guidelines for Personal Service Settings for more information on how to keep your staff and clients safe. Please note the requirements under the Ontario Personal Service Settings Regulation 136/18 still apply.

A. Staff Health & Screening

  • Staff are advised to report illness to their supervisor/manager and to stay home if sick.
  • Staff are screened for COVID-19 symptoms before starting each shift.
  • Staff are advised to go home right away and self-isolate if they become ill during a shift. Staff are advised to call telehealth/health care provider for guidance to get tested.
  • Masks/face coverings must be worn by staff while providing personal care services.
  • Masks/face coverings are used properly and cleaned or discarded appropriately. Masks/face coverings are changed when they become damp or soiled.
  • Personal protective equipment (PPE) such as gloves, surgical/medical masks, and eye protection (face shield/goggles) are available on-site for staff at all times, to use when needed.
  • Staff are trained on the proper use of personal protective equipment (PPE).
  • Surgical/medical mask and eye protection is worn by staff when clients cannot tolerate wearing a mask/face covering.
  • Eye protection is assigned to one staff and cleaned and disinfected between each use.
  • Staff are trained on proper hand hygiene techniques and respiratory etiquette.

B. Signage at the Premises

  • Signage for COVID-19 health assessment and the number of clients permitted at one time is posted at the entrance of the premises.
  • Clients with COVID-19 symptoms and/or who have been in contact with someone with COVID-19, are not permitted to enter the premises.
  • Signage for handwashing and respiratory etiquette are posted at the entrance and throughout the premises.
  • Floor stickers and physical distancing signage are available in high visibility areas to remind clients to keep two metre/six feet apart from others at all times.

 C. Number of People in the Premises

  • The number of staff and clients is restricted to ensure ease of movement and to maintain two metre/six feet between people.
  • Flexible work schedules and staggered lunch and break times are implemented to limit the number of people in the premises at one time.

D. Scheduling Appointments

  • Clients are informed that they must wear a mask/face covering at all times while receiving personal care services. For clients who cannot tolerate a mask/face covering, the appointment is scheduled for the end of the day when there are no other clients on-site.
  • Clients are informed that services on the face are not permitted. This includes facials, facial hair grooming (e.g. waxing, threading), eyebrow grooming, eyelash grooming or treatments, makeup, microblading, microneedling, and microdermabrasion to the face.
  • Client appointments are scheduled by phone or online.
  • Walk-in clients are asked to call from outside the premises to make an appointment.
  • Waiting areas are not permitted. Clients are instructed to wait outside of the premises until their scheduled appointment.
  • Clients are screened for symptoms of COVID-19 by staff when booking appointments and upon arrival at appointment.
  • Clients are not permitted to bring guests, including children, unless they also have an appointment.
  • Records of staff and client contact information (e.g. full name, telephone/email), including date and time at premises, are maintained on-site for contact tracing purposes, should the need arise.
  • There is enough time between appointments to ensure thorough cleaning and disinfection of equipment and workstations between clients.

E. Workstations

  • Workstations and equipment in use are two metre/six feet apart, or equipped with plexiglass/barriers that are adequate in height to ensure the protection between clients and staff.
  • Alcohol-based hand rub (ABHR) with a minimum of 70% alcohol concentration is available at each workstation, and staff and clients are encouraged to use it frequently.
  • Magazines, brochures, decors and other unnecessary items are removed.
  • Workstations have their own products and tools, and are not shared between staff.

F. Providing Personal Care Services

  • A mask/face covering is worn by staff and clients at all times while providing personal care services, regardless if physical distancing and plexiglass/barriers are used.
  • Staff wear surgical/medical mask and eye protection when clients cannot tolerate wearing a mask/face covering.
  • Services on the face are not permitted.
  • Gloves are changed and discarded immediately, and hands are cleaned when a task is changed (e.g. from manicures to aesthetic services) after every client, or more often as necessary.
  • Single-use items (e.g. towels) are used where possible, and discarded immediately after each client.
  • Client food/beverages are not permitted.
  • Credit/debit/e-transfers with no signature transactions are preferred.
  • Plexiglass/barriers are used in the checkout area, when two metre/six foot distance cannot been maintained.
  • ABHR is used before and after each cash transaction.
  • Any protective cover (e.g. apron) used over clothing is laundered after each shift.

G. Manicures and Pedicures

  • Clients are required to wash their hands or use ABHR before a manicure.
  • Clients are not permitted to touch/handle retail supplies, such as nail polish when selecting colours.
  • Hand and foot massages are not recommended.
  • Nail dryers are thoroughly cleaned and disinfected between each client, allowing appropriate contact time of the disinfectant.

H. Aesthetics

I. Environmental Cleaning and Disinfection

  • Work surfaces and equipment are thoroughly cleaned with soap and water before disinfection.
  • Surface and equipment disinfectants are used after cleaning, and according to the manufacturer’s instructions.
  • Cleaning/disinfection wipes are only used for surfaces and used according to the manufacturer’s instructions.
  • Plexiglass/barriers are protective and stable enough to be easily cleaned and disinfected.
  • Disposable covers must be discarded immediately after use. Chairs, head, armrests, bottles, must be cleaned and disinfected between clients.
  • Frequent and thorough daily environmental cleaning and disinfection is maintained, including includes high touch surfaces such as phones, computers, pens, cash registers, credit card machines and door handles.
  • Washroom surfaces are cleaned and disinfected twice daily or as often as necessary.

More information

Operators who need support finding personal protective equipment can contact the provincial government for further information online or 1-888-777-0554.

For more information, visit our website at www.toronto.ca/COVID19 or call us at 416-338-7600. You can also contact BodySafe@toronto.ca or visit their website at BodySafe.ca.


Download this information as a PDF.

When providing a tattoo or piercing, staff and clients can be in close contact. The virus can spread from respiratory droplets and shared surfaces of a person with COVID-19. This is a summary checklist of required measures to reduce the spread of COVID-19. Please review the Toronto Public Health COVID-19 Guidelines for Personal Service Settings for more information on how to keep your staff and clients safe. Please note that the requirements under the Ontario Personal Service Settings Regulation 136/18 still apply.

A. Staff Health & Screening

  • Staff are advised to report illness to their supervisor/manager and to stay home if sick.
  • Staff are screened for COVID-19 symptoms before starting each shift.
  • Staff are advised to go home right away and self-isolate if they become ill during a shift. Staff are advised to call telehealth/health care provider for guidance to get tested.
  • Masks/face coverings must be worn by staff while providing personal care services.
  • Masks/face coverings are used properly and cleaned or discarded appropriately. Masks/face coverings are changed when they become damp or soiled.
  • Personal protective equipment (PPE) such as gloves, surgical/medical masks, and eye protection (face shield/goggles) are available on-site for staff at all times, to use when needed.
  • Staff are trained on the proper use of personal protective equipment (PPE).
  • Surgical/medical mask and eye protection is worn by staff when clients cannot tolerate wearing a mask/face covering.
  • Eye protection is worn by staff when clients cannot tolerate wearing a mask/face covering.
  • Eye protection is assigned to one staff and cleaned and disinfected between each use.
  • Staff are trained on proper hand hygiene techniques and respiratory etiquette.

B. Signage at the Premises

C. Number of People in the Premises

  • The number of staff and clients is restricted to ensure ease of movement and to maintain two metre/six feet between people.
  • Flexible work schedules and staggered lunch and break times are implemented to limit the number of people in the premises at one time.

D. Scheduling Appointments

  • Clients are informed that they must wear a mask/face covering at all times while receiving personal care services. For clients who cannot tolerate a mask/face covering, the appointment is scheduled for the end of the day when there are no other clients on-site.
  • Clients are informed that all consultations for a tattoo or body piercing must be done online before coming to the studio. Appointments will be made for providing the service only.
  • Tattoos and piercing on the face and neck are not permitted, including ear piercing
  • Client appointments are scheduled by phone or online.
  • Walk-in clients are asked to call from outside the premises to make an appointment.
  • Waiting areas are not permitted. Clients are instructed to wait outside of the premises until their scheduled appointment.
  • Clients are screened for symptoms of COVID-19 by staff when booking appointments and upon arrival at appointment.
  • Clients are not permitted to bring guests, including children, unless they also have an appointment.
  • Records of staff and client contact information (e.g. full name, telephone/email), including date and time at premises, are maintained on-site for contact tracing purposes, should the need arise.
  • There is enough time between appointments to ensure thorough cleaning and disinfection of equipment and workstations between clients.

E. Workstations

  • Workstations and equipment in use must be two metre/six feet apart or equipped with plexiglass/barriers that are adequate in height to ensure the protection between clients and staff.
  • Alcohol-based hand rub (ABHR) with a minimum of 70% alcohol concentration is available at each workstation, and staff and clients are encouraged to use it frequently.
  • Magazines, tattoo/piercing books, brochures, decor and other unnecessary items are removed.
  • Workstations have their own products and tools, and are not shared between staff.

F. Providing Personal Care Services

  • A mask/face covering is worn by staff and clients at all times while providing personal care services, regardless if physical distancing and plexiglass/barriers are used.
  • Staff wear surgical/medical mask and eye protection when clients cannot tolerate wearing a mask/face covering.
  • Clients are not permitted to handle stencils, ink or jewellery. Two metre/six foot distance or a barrier/divider should be used when viewing items.
  • Gloves are changed and discarded immediately, and hands are cleaned when a task is changed, and after each client, or more often as necessary.
  • Single-use items are used, where possible, and discarded immediately after each client.
  • Client food/beverages are not permitted.
  • Credit/debit/e-transfers with no signature transactions are preferred.
  • Plexiglass/barriers are used in the checkout area, when two metre/six foot distance cannot been maintained.
  • ABHR is used before and after each cash transaction.
  • Any protective cover (e.g. apron) used over clothing is laundered after each shift.
  • Barriers/dividers are used when the two metre/six foot distance cannot be maintained. ABHR is used before and after each cash transaction.

G. Environmental Cleaning and Disinfection

  • Work surfaces and equipment are thoroughly cleaned with soap and water before disinfection.
  • Surface and equipment disinfectants are used after cleaning, and according to the manufacturer’s instructions.
  • Cleaning/disinfection wipes are only used for surfaces and used according to the manufacturer’s instructions.
  • Plexiglass/barriers must be protective and stable enough to be easily cleaned and disinfected.
  • Disposable covers are discarded immediately after use. Chairs, head, armrests, squeeze bottles, are cleaned and disinfected between clients.
  • Frequent and thorough daily environmental cleaning and disinfection is maintained. This includes high touch surfaces such as phones, computers, pens, cash register, credit card machine and door handles.
  • Washroom surfaces are cleaned and disinfected at least twice a day or as often as necessary.

More information

Operators who need support finding personal protective equipment can contact the provincial government for further information online or 1-888-777-0554.

For more information, visit our website at www.toronto.ca/COVID19 or call us at 416-338-7600. You can also contact BodySafe@toronto.ca or visit their website at BodySafe.ca.


Download this information as a PDF.