Last updated: May 27, 2020 at 12:12 p.m.

To help businesses, services, and community agencies that are open support physical distancing outside and inside their buildings while also accommodating increased demand for delivery and pickup services, the City is offering two programs: Temporary Parking Pick-up Zones and Curb Lane Pedestrian Zones.

Each location will have unique conditions that will be assessed carefully by the City to develop the most appropriate solution. In some cases, City staff may be able to suggest alternate line-up configurations to alleviate crowding concerns. In other cases, a temporary curb lane closure may be the most effective tool.

All open businesses should read the tips for businesses offering curbside pickup and follow advice from public health experts by planning to manage physical distancing for customers and employees, both inside and outside their stores; support proper hand hygiene; keep surfaces and objects clean; and find ways to limit contact between people.

Map of Installations

Weekly CurbTO Installations
Week Curb Lane Pedestrian Zones Temporary Parking Pick-Up Zones Sidewalk Widening Total
April 27 – May 1 11 10 0 21
May 4-8 18 7 3 28
May 11-15 20 13 0 33
May 18-22 5 7 0 12
Total 54 37 3 94

Accomplishments

Total Installations

Total approved and installed CurbTO interventions to date: 94

Site Requests

Zone requests are submitted by Councillors, BIAs, Community Agencies and Individual businesses: 313

Asphalt Ramps Installed

Asphalt ramps are provided wherever possible when there is a level difference between the sidewalk, or pedestrian pathway, and the road surface: 78

Equipment Used

Equipment used includes: barrels, lane closure arrow signs, lane ends signs, road closed signs, and water fillable jersey barriers: 1000+

Wards Covered

Wards/locations chosen include consultation with local Councillors: 11 Wards (4, 8, 9, 10, 11, 12, 13, 14, 15, 18, 19)

Request a temporary parking pick-up zone and/or a curb lane pedestrian zone for your business: Request Form

In order to expedite your request, please provide as much detail as possible in your application. Indicate whether there are nearby commercial loading zones, no parking areas or other areas you feel could be considered for your needs. Be sure to include photos that reflect your current situation (i.e. line-ups into your store or specific area where a parking zone could be located).

Grocery stores, pharmacies, restaurants and bars that have or currently transitioning to pick-up, take-out or delivery services may qualify for a temporary (10-minute) priority Parking Pick-Up Zone for food and medicine pick-ups close to their business.

This program will be offered city-wide and will include limited signage installations, provided by the City, where required.
Illustration of a dedicated zone along the curb lane for drivers to park temporarily for 10 minutes in front of a storefront. The illustration shows a driver parked in the curb lane while he picks up a delivery from a nearby restaurant.

Essential businesses/community agencies that require customers to line up along the sidewalk in order to achieve physical distancing within their stores may be eligible to receive a Curb Lane Pedestrian Zone that will provide customers and other pedestrians with enough space to line-up and pass by safely.

This program will be offered city-wide and will include limited signage installations, provided by the City, where required.
Illustration showing pedestrians lined up on the sidewalk maintaining 6 feet of distance while they wait to enter a grocery store and along the curb lane a dedicated zone put in place where pedestrians can avoid the sidewalk line ups by using the roadway as an extended walkway. The curb lane is surrounded by barriers to protect pedestrians from live traffic.

Illustration showing pedestrians lined up on the curb lane while maintaining 6 feet of distance while they wait to enter a grocery store. The curb lane is surrounded by barriers to protect the pedestrians lined up from live traffic.