Last updated: April 20, 2021 at 9:51 a.m.

Toronto is in a province-wide shutdown and subject to a Stay-at-Home order. Review the affected City services.

This guide provides Toronto residents with information on some of what is required under Province of Ontario COVID-19 shutdown measures and the provincial Stay-at-Home order in effect as of Thursday, April 8 in Toronto.

This guide is not legal advice but breaches of some of these directions will constitute offences under provincial regulations. To ensure legal compliance with all applicable provincial regulations, individuals and businesses should consult the relevant laws, including the Shutdown Zone provisions, the Stay-at-Home order and/or get legal advice. A summary of the provincial COVID-19 shutdown: enhanced public health and workplace safety measures is available on the Province’s website.

The City’s mask by-law, and physical distancing by-laws for parks and public squares also remain in force and must be followed. It is important to follow public health measures to reduce virus spread. Call the Toronto Public Health Hotline at 416-338-7600 if you have questions about COVID-19.

Thank you for doing your part to help stop the spread of COVID-19 in Toronto.

Shutdown Zone and Stay-at-Home Order
Indoor gatherings

You should remain at the residence where you currently live at all times unless leaving is necessary for one of the permitted reasons in the Stay-at-Home order. You can use outdoor parts of your residence like your backyard or indoor common areas that are open, including lobbies where you can practise physical distancing and wear a mask.

Indoor organized public events and social gatherings are not permitted, except with members of the same household and one person who lives alone.

If you live alone, you should have close contact with only one other household.

Outdoor gatherings Outdoor organized public events and social gatherings are not permitted, except with members of the same household and one person who lives alone.
Schools Subject to very limited exceptions, schools, within the meaning of the Education Act, remain closed.
Travel to other regions You should not travel outside your region or the province unless absolutely necessary.
Religious services: Weddings & Funerals

Indoor and outdoor gatherings for the purposes of a wedding, funeral or a religious service, rite or ceremony are limited to 10 people or fewer.

Indoor and outdoor social gatherings associated with or following any wedding, funeral, or religious service, rite, or ceremony are not permitted.

Retail

Most retail stores are closed for in-store shopping. Pickup and delivery of pre-ordered goods is permitted by prior appointment only between 7 a.m. and 8 p.m. All sales must be made in a way that doesn’t require the customer to enter the store. Delivery is permitted between 6 a.m. and 9 p.m.

In store shopping is permitted subject to a limit of 25% capacity in:

  • Pharmacies
  • Stores that primarily sell groceries (supermarkets, convenience stores, indoor farmers’ markets)
  • Discount and big box stores which are only permitted to sell limited items, including groceries, pet care supplies, household cleaning, health care supplies, school supplies, and household safety supplies
  • Stores that sell liquor (beer, wine and spirits)
  • Outdoor garden centres and plant nurseries
  • Indoor greenhouses.

Outdoor markets are permitted if:

  • they primarily sell food
  • products are provided to patrons in a manner that the allows the patron to remain in an outdoor area at all times or by curbside pick-up and delivery, and
  • capacity does not exceed 25%

By appointment only, in store shopping is permitted subject to a limit of 25% capacity in:

  • Safety supply stores
  • Businesses that primarily sell, rent or repair assistive, mobility or medical devices, aids or supplies
  • Optical stores selling prescription glasses
  • Telecommunications provider retail stores

Individuals can only enter shopping malls to access business allowed to be open under the provincial regulation, including pharmacies or stores that primarily sell food subject to capacity limits, or for a scheduled pickup appointment at a single designated pickup area.

Stores permitted to open must have signs posted requiring patrons to self screen. If you do not pass the self screen, you should not enter.

With very limited exceptions for people with medical conditions or very young children, all people in stores must wear a mask or face covering.

Restaurants

Take out, drive through and delivery are permitted, including alcohol.

Indoor and outdoor dining are not permitted.

Personal care services

Personal care services such as hair salons, barber shops, nail salons, tanning studios, tattoo parlours and other cosmetic services are not permitted to operate.

Health care appointments with regulated health professionals for services like physiotherapy and massage therapy are permitted.

Recreation

Some outdoor recreation amenities are open, subject to conditions. The use of masks or face coverings outdoors is strongly recommended when using amenities that remain open or in situations where physical distancing is difficult. Masks must be worn while using washroom facilities and while waiting in lines.

Open amenities:

  • Parks and beaches
  • Playgrounds
  • Washrooms
  • Dog off-leash areas
  • Benches in parks or recreational areas
  • Community and allotment gardens

All other outdoor recreational amenities not listed above, are closed under provincial regulations, including:

  • Picnic tables and shelters
  • Golf courses
  • Disk golf courses
  • Sports courts and fields (i.e. basketball and tennis courts, soccer fields, baseball diamonds, lawn bowling greens)
  • BMX and skate parks
  • Outdoor fitness equipment
  • Dry pads

Outdoor fitness classes and training are not permitted.

Indoor sports and recreational fitness facilities are closed, with limited exceptions (i.e. use by professional and high-performing athletes, access to physical therapy for individuals with a disability as defined by the Accessibility for Ontarians with Disabilities Act).

Libraries Libraries are open but use is limited to contactless pick-up. Books and other circulating materials must be reserved over the phone or online for pick up.
Pet care

Vet services are permitted.

Pet services such as pet sitting services, pet walking services, pet grooming and pet training services are permitted.

Household services Domestic and cleaning and maintenance services are permitted.