Last updated: June 18, 2021 at 11:58 a.m.

All of Ontario is in Step One of the Province’s Roadmap to Reopen.

Step One allows for small outdoor gatherings, reopening of most retail with capacity limits and limited outdoor activities provided people and businesses are following public health guidance when required, including physical distancing and wearing masks or face coverings. The City’s mask bylaws and physical distancing bylaws remain in effect.

Steps and Key Indicators

Adults with one dose*
Adults with one dose and 20% fully vaccinated*
70 – 80%
Adults with one dose and 25% fully vaccinated*

*Vaccination coverage plus key public health and health care indicators such as hospitalizations, ICU occupancy and new admissions and case rates will move us through each step. Each step is at least 21 days apart.

Dos & Don’ts

Step 1 – Roadmap to Reopening
Indoor gatherings

Indoor organized public events and social gatherings are not permitted, except with members of the same household and one person who lives alone.

If you live alone, you should have close contact with only one other household.

Outdoor gatherings Outdoor organized public events and social gatherings of up to 10 people are permitted. This number may be exceeded in the case of members of the same household.
Schools Outdoor end-of-school-year celebration ceremonies held by a school or private school within the meaning of the Education Act in compliance with a direction issued by the Ministry of Education and approved by the Office of the Chief Medical Officer of Health, are permitted.
Travel to other regions You should not travel outside your region or the province unless absolutely necessary.
Religious services: Weddings & Funerals

Indoor religious services, rites and ceremonies including weddings and funerals are permitted at 15 per cent capacity of the room.

Outdoors religious services, rites and ceremonies including weddings and funerals are permitted with capacity limited to the number permitting physical distancing of two metres.

Indoor social gatherings associated with or following any wedding, funeral, or religious service, rite, or ceremony are not permitted.

Outdoor social gatherings are limited to ten people or fewer.


Essential retail stores, like pharmacies and grocery stores, can operate at 25 per cent capacity.

Discount and big box stores can sell all goods.

Non-essential retail can operate at 15 per cent capacity and can sell all goods

Shopping malls:

  • People permitted to enter malls to access essential businesses (grocery, pharmacies, etc.)
  • any other business is allowed to be open provided that it has a public entrance that opens onto a street or exterior sidewalk

Indoor farmers markets that primarily sell food are permitted subject to a limit of 25 per cent capacity based on the entire market area and a 15 per cent capacity for any businesses which do not primarily sell food and are included as part of the market.

Outdoor markets continue to be permitted subject to 25 per cent capacity limitation.


Take out, drive through and delivery are permitted, including alcohol.

Outdoor dining is permitted for up to four patrons per table if not members of the same household.

Masks or face coverings must be worn when entering the premises (such as, to use the washroom) and patrons must provide contact information in the event contract tracing is needed.

Indoor dining is not permitted.

Personal care services

Personal care services such as hair salons, barber shops, nail salons, tanning studios, tattoo parlours and other cosmetic services are not permitted to operate.

Health care appointments with regulated health professionals for services like physiotherapy and massage therapy are permitted.


Most outdoor recreation amenities, including splash pads and outdoor pools (by appointment only), are open, subject to conditions including maintaining a physical distance of two metres from people from other households.

Outdoor fitness classes of up to 10 participants are permitted, providing physical distancing of three metres can be maintained.

Team sports are not permitted. Training for sports teams is permitted but may not include games or scrimmages

Indoor sports and recreational fitness facilities are closed, with limited exceptions (such as, use by professional and high-performing athletes, access to physical therapy for individuals with a disability as defined by the Accessibility for Ontarians with Disabilities Act).


Libraries are open but use is limited to contactless pick-up. Books and other circulating materials must be reserved over the phone or online for pick up.

To be updated.

Pet care

Vet services are permitted.

Pet services such as pet sitting services, pet walking services, pet grooming and pet training services are permitted.

Household services Domestic and cleaning and maintenance services that support children, seniors or vulnerable persons are permitted.


This guide provides information on some of what is required in Step One reopening. This is not legal advice, but breaches of some of these directions are offences under provincial regulations or City bylaws. To ensure legal compliance with all applicable provincial regulations, individuals and businesses should consult the provincial legislation and get legal advice.