Toronto Public Health is reviewing updated measures and guidelines from the Ontario government. Some information on this page may change accordingly, so please check back for updates. For more information, see updated guidance on testing and case and contact management.

Last updated: January 19, 2022 at 6:43 p.m.

Learn about current shelter operations, as well as sanitation and washroom services that have showers, washrooms, and drinking water, for individuals experiencing homelessness. Also see information on how Toronto Public Health works with shelters.

Homelessness service providers who want to report an individual with suspected or confirmed COVID-19, or who have questions related to an individual with suspected or confirmed case of COVID-19, can contact the TPH Shelters Intake Line at 416-338-1521 or email TPHshelters@toronto.ca between the hours of 8 a.m. to 6 p.m. After-hours, please contact 311.

Increasing fresh air exchange into facilities can help to reduce COVID-19 circulation, though some methods are more technical than others. When in doubt, Toronto Public Health recommends that facilities contact a certified specialist in HVAC (Heating, Ventilation and Cooling) to determine the needs of your facility and how best to optimize them for their space.

Here are some resources currently available. As this area of expertise continues to evolve, more information and resources may become available.