Last updated: January 21, 2021 at 10:35 a.m.
Read the Ministry of Health COVID-19 Guidance: Congregate Living for Vulnerable Populations. Homelessness services (e.g. shelters) and congregate living settings can read about COVID-19 preparedness and prevention and outbreak management in the Public Health Ontario COVID-19 Preparedness and Prevention in Congregate Living Settings Checklist and the Public Health Ontario Managing COVID-19 Outbreaks in Congregate Living Settings Checklist.
Homelessness service providers who want to report an individual with suspected or confirmed COVID-19, or who have questions related to an individual with suspected or confirmed case of COVID-19, can contact the TPH Shelters Intake Line at 416-338-1521 or email TPHshelters@toronto.ca between the hours of 8 a.m. to 6 p.m. After-hours, please contact 311.
Learn how Toronto Public Health works with shelters to help control and prevent the spread of COVID-19. The Planning Guide for Housing Service Providers and Shelters identifies issues and critical elements of emergency preparedness that organizations should consider in planning for a pandemic.