Last updated: October 21, 2020 at 5:45 p.m.

 

The public can learn what to expect at beaches, dog parks, parks, swimming pools, and tennis courts as well as public washrooms.

Community gardens exist on both City of Toronto and private property. Allotment gardens are permitted through the City of Toronto and are located on City property. In this document, garden member refers to gardeners at community and allotment gardens. This document provides interim directions for managers and participants of community and allotment gardens to help reduce the risk of COVID-19. Any person that uses community or allotment gardens must do so in accordance with these directions.

The risk of severe illness from COVID-19 is greater in older adults (age 70+), individuals with a weak immune system, and individuals with a pre-existing medical condition. Toronto Public Health (TPH) strongly encourages residents who are at higher risk of contracting and becoming seriously ill from COVID-19 infection to limit interaction with others, stay home as much as possible and take additional precautions.

Infection prevention and control measures to help reduce the risk of COVID-19:

Reduce the risk of transmission

  • Stay at home when you are ill.
  • Keep a two metre/six foot distance from those you don’t live with.
  • Respect the provincial Emergency Order that prohibits gatherings of more than 10 people indoors and 25 people outdoors.
  • Wear a mask when visiting indoor public spaces, and when it is difficult to maintain physical distancing of two metres/six feet when outdoors.

Hand hygiene and respiratory etiquette

  • Prior to entering or exiting the gardens, every person must wash their hands with soap and warm water for at least 15 seconds. If warm water is not available, wash your hands with cold water and soap and then apply hand sanitizer.
  • If hands are visibly soiled, handwashing with soap and water is preferred.
  • If soap and water are not available, hands must be wiped clean before applying hand sanitizer (70 to 90% alcohol concentration).
  • Cover your cough or sneeze with a tissue. Immediately throw the tissue in the garbage and wash your hands.
  • If you don’t have a tissue, sneeze or cough into your sleeve or arm.
  • Avoid touching your face, nose and mouth with unwashed hands.

Declaration from garden manager and garden members

  • Each garden manager and garden member must sign the Toronto Public Health Community and Allotment Garden Declaration, which states that garden managers and members must adhere to the interim directions.
  • Signed and dated declarations for all members of community gardens must be kept by community garden managers and must be made available to TPH upon request in order to investigate a positive case of COVID-19, should one be detected.
  • Signed and dated declarations are required before a garden member can participate in an allotment garden in order to prevent the spread of infection.

Self-screening

  • Every person visiting a garden must complete a self-assessment for COVID-19. If they answer yes to any of the questions they should not participate in community gardening.
  • All garden members and managers should be aware of symptoms of COVID-19.

Entrance Restrictions

  • Anyone who is exhibiting symptoms of COVID-19 or has had close contact with a confirmed case of COVID-19 cannot enter a community or allotment garden.
  • No visitors are permitted to community or allotment gardens.
  • Access to the garden is only permitted to plant, maintain and harvest food. No events, training, or other programming is allowed.

Cleaning and Disinfecting Requirements

  • Thoroughly clean and disinfect high traffic areas, and frequently touched surfaces and objects (e.g. entrances/exits, tool sheds, water spigots and hoses, waste containers, and common areas).
  • High touch surfaces and items in common areas must be cleaned and disinfected after each use.
  • In general, regular household cleaners such as bleach, or alcohol-based solutions are acceptable.
  • Review Public Health Ontario’s Cleaning and Disinfection for Public Settings document.

Equipment and Tools Requirements

  • Avoid sharing tools and equipment, if possible.
  • If you must share tools and equipment, disinfect after each use.
  • Do not share gardening gloves.
  • Gardening gloves should be laundered after each use.
  • Wash your hands before putting on and after taking off gardening gloves.

Required Signage

Communications

  • Community garden managers must:
    • provide information to garden members to ensure they are familiar with COVID-19
    • create a schedule to minimize crowding at the garden and to understand who was at the garden when to assist with contact tracing, if someone develops COVID-19.
    • maintain an up-to-date list of members, including contact information.
    • communicate with members frequently about these guidelines.

Gardeners who become ill while at the garden

  • People who become ill with COVID-19 symptoms while at the garden should go home immediately and self-isolate. They should also review the City of Toronto website for more information about COVID-19, including getting tested.
  • If a garden member or manager tests positive for COVID-19, TPH will follow-up with close contacts who may include other garden members. Other garden members who came in close contact with the infected member may also be required to self-isolate.
  • Encourage members and visitors to download the COVID Alert app so they can be notified directly if they have been in close contact with someone who was contagious with COVID-19.

Other resources


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This guidance provides simple strategies for operators to reduce the spread of COVID-19 to keep everyone safe. Whether private or public, each golf course is unique. It is therefore the responsibility of each facility to review their policies and set up to ensure that infection prevention and control measures are followed. Stay informed through our website at toronto.ca/COVID19, as information changes frequently.

Provincial Orders

Under the Reopening Ontario Act – modified Stage 2 Orders, golf courses and driving ranges may open if they comply with the following conditions:

  • Any fitness centres or gyms on the premises must be closed.
  • Any steam rooms, saunas, whirlpools or hot tubs on the premises must be closed.
  • Clubhouses must be closed, except:
    • for the purpose of being used by appointment as event or meeting space in accordance with regulations for such spaces, including gathering limits. See COVID-19 Guidance for Indoor & Outdoor Events & Gatherings for more information; or
    • to the extent they provide access to equipment storage, a washroom or a portion of the facility that is used to provide first aid.

Protective Measures to Keep Everyone Safe

  • Stay home when sick.
  • Keep two metres/six feet distance from people you don’t live with.
  • Greet others with a smile, wave or nod from a distance, in place of handshakes.
  • Clean hands often, and avoid touching your face with unwashed hands.
  • Cover cough or sneeze into elbow or a tissue.
  • Wear a mask or face covering when indoors and if physical distancing is difficult to maintain.
  • Frequently clean and disinfect high-touch items, surfaces, and washrooms.

Masks or Face Coverings

  • The use of non-medical masks or face coverings is required in all indoor public spaces, as per a new City of Toronto bylaw and Reg. 263/20. Operators are required to develop a policy and protocols on the wearing of masks.
  • Train staff on the new bylaw policy, including who is exempt and the proper use of a cloth mask or face covering. More information about the bylaw is available here.

Workplace Health and Safety

Review the Guidance for Employers on Preventing COVID-19 in the Workplace to plan and implement protocols to keep staff and customers safe, including:

  • Mask/face coverings for staff and customers
  • Hand hygiene and respiratory etiquette
  • Health screening for staff and customers
    • When booking tee off time, encourage all golfers to review the health screening questions before arriving at the course.
  • Staff attendance and operations
  • Cleaning and disinfection
  • Heating, ventilation and air conditioning (HVAC) systems
  • Managing COVID-19 in the workplace

Print posters for your premise:

Download and print posters for entrances and/or other locations:

Information can also be communicated on the golf course website, through automated booking systems, telephone messages and/or e-mail subscriptions.

Preparing Golfers

Guidance and advice for golfers should be posted on the website and tee-time booking pages:

  • Tee times must be reserved in advance, either online or by telephone.
  • Golf course/club is accessible to golfers and employees only.
  • Limit lessons and clinics as much as possible, and maintain physical distancing at all times.
  • Encourage golfers to bring their own hand sanitizer, sunscreen, water, or other personal items.
  • Advise golfers to arrive no earlier than 20 minutes before their scheduled start time, and not to congregate in the parking lot.
  • Advise golfers there is no bunker rake, and to smooth the sand using clubs or their feet.
  • Limit access to locker rooms, club storage and other common areas.

Pro Shop, Indoor Driving Ranges and Practice Facilities

  • Limit entry to the number of patrons who can adequately maintain a distance of two metres/six feet at all times.
  • Install barriers/partitions or rope off alternate driving range to allow for six feet distancing.
  • Reduce the number of practice holes on putting greens.
  • Mask or face coverings are required in all indoor public spaces.
  • Use floor markings and barriers to manage traffic flow and physical distancing.
  • Remove furniture/ equipment to allow ease of movement while maintaining physical distancing.
  • Offer scorecards and pencils at the starter hut, upon request. Advise golfers not to share pencils.
  • Install plexiglass or other barriers by the registration/cash area, and other locations that may involve close contact between customer and staff.
  • Use non-contact payment such as e-transfer instead of cash, when possible.

Power Carts, Pull Carts and Rentals

  • Encourage golfers to bring their own clubs and pull carts if possible.
  • Do not share clubs or ball with other players.
  • Encourage golfers to walk, unless it will delay other groups.
  • Power carts without dividers are restricted to use by one player unless golfers live together.
  • Power carts can be shared if dividers are installed between riders. Have one dedicated driver and keep with the same seating arrangements for the duration of the game.
  • Provide sanitizing wipes for customers to use on carts and hand held baskets.
  • Clean and sanitize rental power carts and pull carts after every use.

Start / During Play

  • Increase tee time intervals between groups.
  • Provide dedicated waiting areas with signs for the next group to wait until cleared to approach the tee box.
  • Starters should direct players and start groups off the first tee to ensure spacing of players.
  • Marshalls should patrol and enforce the pace of play. Discourage players from congregating on the course.
  • Water fountains can reopen with routine cleaning, twice daily.
  • Instruct players not to touch flagsticks/pin. When the player’s ball hits the filler, consider it holed.
  • Ask golfers to leave the course after completing their round.
  • Food and beverage cart service on the course is permitted.
  • If a golfer becomes ill while on the course, send them home immediately or call for emergency service, if required.

Limit Communal Items

  • Limit the number of staff using course equipment (e.g. mowers, leaf blower, turf sprayers).
  • If possible, assign staff to their own equipment (e.g. golf cart).
  • Ball washers should be removed or covered up.
  • Bunker rakes, ball-retrievers, sand bottles, garbage lids and benches should be removed.
  • Instruct players not to touch flagsticks. Use a hole liner or elevate the cup to prevent the ball from falling below the surface so it can be retrieved by handling the ball only.
  • Common areas should have disinfectant wipes. If wipes are not available, general disinfectants can be used.

Reopening of Food Services

For more information

Visit our website at toronto.ca/COVID19 or call us at 416-338-7600.

Other resources


Download this information as a PDF.

This guidance is intended to support sports and recreational fitness activities, including:

  • Facilities for sports, including community centres
  • Gyms
  • Fitness and recreation studios (e.g. yoga, dance)

Note: Saunas, steam rooms, bath houses and oxygen bars remain closed.

Provincial Orders (O. Reg. 263/20)

Under Ontario’s Reopening Ontario Act – modified Stage 2 Orders, facilities for sports and recreational fitness activities, including gymnasiums, health clubs, community centres, multi-purpose facilities, arenas, exercise studios, yoga and dance studios and other fitness facilities, may open if they comply with the following conditions:

  • Indoor fitness or exercise classes must not be provided.
  • Dance classes may only be provided if:
    • they are delivered for the purpose of teaching or training amateur or professional dancers in dance techniques,
    • all participants are pre-registered for the classes and no walk-ins are permitted, and
    • the other conditions set out in this subsection are complied with.
  • Dance competitions must not be provided.
  • Areas with weights and exercise equipment must be closed.
  • The total number of members of the public permitted to be in a class, organized program or organized activity at the facility cannot exceed 10 people indoors or 25 people outdoors.
    • Each class, organized program or organized activity must take place in a separate room or outdoor area.
  • Spectators are not permitted indoors.
  • Every person who enters or uses the facility must maintain a physical distance of at least two metres/six feet from every other person at all times.
  • Amenities where gathering limits do not apply, such as tennis courts, swimming pools, and shooting ranges, are subject to physical distancing requirements.
  • Team sports must not be practised or played within the facility, with the exception of training sessions for members of a sports team that do not include games or scrimmage games.
  • Activities that are likely to result in individuals coming within two metres of each other must not be practised or played within the facility.
  • Personal physical fitness or sports trainers must provide services outside of a gym, except for a gym in the trainer’s or patron’s home.
  • Locker rooms, change rooms, showers and clubhouses in the facility must be closed, except to the extent they provide access to equipment storage, a washroom or a portion of the facility that is used to provide first aid.
    • A locker room, change room or showers used in conjunction with a pool, splash pad, spray pad or wading pool may be open for that purpose.
  • Any equipment must be cleaned and disinfected between each use. Do not use equipment or fixed structures that cannot be cleaned between each use.
  • Outdoor playgrounds, play structures and facilities containing outdoor fitness equipment may open.
  • Pools and other aquatic amenities: see Guidance for Recreational Water Facilities.
  • Golf courses and driving ranges: see Guidance for Golf Courses
  • Use of the facility for another purpose, such as child care, day camps or as a meeting or event space, must comply with all applicable laws, guidelines or the provincial Office of the Chief Medical Officer of Health (OCMOH) advice with respect to that use.

Responsibility of owners and operators

All owners and operators of gyms, fitness studios and sports facilities have a responsibility to assess the risks associated with their facility and operations, and their ability to mitigate these risks. They are responsible for implementing measures to reduce the risk of infection among all those who participate in their activities (e.g. staff, volunteers, attendees).

COVID-19 Transmission

Respiratory transmission: COVID-19 is an illness that is spread mainly from person-to-person through close contact from respiratory droplets of someone with COVID-19. The respiratory droplets can travel up to two metres/six feet when we cough, sneeze or talk.

Contaminated surfaces: It is possible for a person to get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or eyes. The virus can survive on plastic and stainless steel surfaces for up to 72 hours.

More information about COVID-19 can be found in the Toronto Public Health COVID-19 Fact Sheet.

Protective Measures to Keep Everyone Safe

  • Stay home when you are sick.
  • Keep a two metre/six feet distance from those you don’t live with, when possible.
  • Wash your hands often, and avoid touching your face with unwashed hands.
  • Cough or sneeze into your elbow.
  • Wear a face mask or covering when you are in indoor public spaces, as per the City bylaw, and when you cannot maintain a two metre/six foot distance outdoors.
  • Clean and disinfect frequently touched objects and surfaces.

Practice physical distancing

  • Physical distancing means keeping a distance of two metres/six feet from others. Plan and modify the layout to ensure enough space is provided for staff and customers to maintain physical distancing.
  • Calculate the maximum number of people permitted in the facility that allows for two metres/six feet physical distancing, or complies with provincial gathering limits, whichever is less. Limit the number of people accordingly.
    • Maximum occupancy for physical distancing can be calculated as one person per two metres squared (four square metres or 43 square feet) of publicly accessible floor space.
    • Calculate and post occupancy limits within each space, including washrooms, locker rooms, and fitness rooms.
  • Consider a physical distance greater than two metres in all directions for fitness activities with high intensity (e.g. rapid inhalation, deep exhalation) and/or range of movement. You may need to reduce the number of people in the space.
  • Review and coordinate the use of all amenities to ensure physical distancing can be maintained in common areas if the facility is a community centre, multi-purpose facility, or other complex with multiple uses.
    • The ability to maintain physical distancing in common areas may not be possible if the permitted limit in each room, area, or amenity is utilized.
  • Designate and manage entry and exit points to control the number of people entering the facility and each space within. If the maximum number of people is reached, allow one person in for every person that leaves.
    • Consider a registration process with assigned time slots and set duration periods for using the facility.
    • Stagger arrivals and departures, where possible, to reduce congestion at points of entrance and exit and in common areas.
  • Modify and arrange site/floor plan to maintain physical distancing and reduce contact.
    • Assign spaces for organized activities (e.g. by marking circles or squares on the floor to designate where each person should exercise).
    • Design traffic flow that encourages one-way movement with prominent signage and/or floor markings.
    • Increase floor marking and signage to allow people to find rooms and amenities more easily.
    • Ensure enough space for people in high traffic areas and places where people may gather.
    • Identify areas where crowding and bottlenecks are common, such as lobbies, washrooms, and use staff or barriers to redirect people who may gather in these areas.
  • Monitor and manage lines outside and within the facility.
    • Post physical distancing signs at all entrances, service desks or otherwise.
    • Place visual / textural markers spaced two metres/six feet apart (e.g. tape on the floor, pylons, signs) to encourage physical distancing and guide customers.
    • Assign staff to monitor lines and to make public announcements reminding customers to keep two metres/six feet apart.

Support and encourage proper use of masks

  • All staff and customers must wear a mask or face covering indoors, as per a new City of Toronto bylaw and Reg. 263/20, except while engaging in physical activity.
  • Masks or face coverings are strongly recommended outdoors when physical distancing cannot be maintained.
  • Facility owners and operators must develop a policy and protocols on the wearing of masks, as per a new City of Toronto bylaw, and train staff on the policy and protocols. More information is available here.
  • A surgical/procedure (medical) mask and eye protection must be used by workers when unable to maintain physical distance of at least two metres (six feet) from any unmasked individuals where a physical barrier is not present
  • Surgical/procedural masks and eye protection must be worn by all workers in sport or recreational fitness rooms or areas.
  • The employer must determine what PPE is required and ensure that it is worn by workers.
  • Educate staff on the proper use and disposal of masks and PPE.

Front desk, sales and registration

  • Install physical barriers at front/service desks (e.g. plexiglass).
  • Encourage online or telephone sales and registration processes.
  • Use a contactless process to log attendance (e.g. scanner), if necessary.
  • Encourage electronic payment by debit or credit card, and to tap instead of using the PIN pad.
  • Remove unnecessary items such as magazines, pens etc.
  • Review the City of Toronto’s COVID-19 Guidance for Retail Settings and Food Premises, as applicable. Indoor dining is not permitted.

Modify programming

  • Consider alternative methods of service (e.g. virtual classes).
  • Where possible, hold classes and activities outdoors instead of indoors.
  • Cancel activities where distances or other appropriate controls cannot be implemented.
  • Offer more classes/activities at a reduced capacity rather than hosting a single large class/activity.
  • Allow sufficient time between classes/activities to allow safe and distanced exit and entry, and sufficient environmental cleaning in between.
  • Consider closing or restricting access to non-essential common areas (e.g. merchandise kiosks, concession stands, communal lounges).
  • Encourage instructors reduce the volume of music and use a microphone instead of shouting.

Workplace Health and Safety

Review the Guidance for Employers on Preventing COVID-19 in the Workplace to plan and implement protocols to keep staff and customers safe, including:

  • Hand hygiene and respiratory etiquette
    • Instruct customers to wash their hands before and after sports and recreational activities and to use hand sanitizer when transitioning between pieces of equipment.
  • Health screening for staff and customers
    • Actively screen all individuals (staff and patrons etc.) entering the facility. Questions can be answered on paper, online or by asking people directly.
    • Temperature checks are not required or recommended.
  • Staff attendance and operations
  • Managing COVID-19 in the workplace

Heating, ventilation and air conditioning (HVAC) systems

  • Increase the introduction and circulation of outdoor air by maximizing the outdoor air ratio of the HVAC system settings, or by opening windows and doors, where possible. Avoid recirculating air.
  • Ensure the HVAC system(s) are properly maintained.
  • Where provided, use the highest efficiency filters that are compatible with the HVAC system.
  • Increase air-exchanges if possible.
  • Keep areas near HVAC inlets and outlets clear.
    • Seating and activities should be arranged away from areas with high airflow (i.e. not in front of air vents).
  • Facilities without HVAC systems should increase ventilation by opening windows and doors. However, do not open windows and doors if doing so poses a safety risk to staff and customers.
  • Rooms where ceiling fans are used should have an upward airflow rotation.
  • If portable fans are used, limit the blowing of air across people and surfaces by positioning them to provide an upward movement of air.
  • There is no evidence for the use of portable air purifiers to prevent the spread of COVID-19. If used, follow the manufacturer’s directions (and possibly the advice of a service professional) to decide where best to place the device. Follow the manufacturer’s instructions on maintenance.
  • For more information, review the COVID-19: Transmission, Aerosols and Ventilation fact sheet.

Enhance environmental cleaning and disinfection

  • Avoid opportunities for the virus to spread through touch, either directly or indirectly, on surfaces and objects.
  • Assign staff to complete environmental cleaning and disinfection duties.
  • Equipment must be cleaned and disinfected between user sets or at the end of a game.
    • Establish and post clear policies requiring customers to wipe down equipment before and after every use.
    • Provide adequate supplies and garbage bins for disposing used materials.
    • Encourage customers to bring their own gear for personal use, when practical and possible (e.g. helmet, racquets, water bottle, towels).
  • Ensure frequent cleaning and disinfecting of high-touch surfaces and objects in staff and public areas (e.g. doorknobs, stereos, water re-fill stations, railings) at least twice a day and when visibly dirty.
  • Ensure washrooms, hand sinks and water fountains are cleaned and disinfected as frequently as necessary to maintain a sanitary environment.
    • Water fountains should only be used to re-fill water bottles. Do not allow individuals to drink directly from them.
  • Provide waste receptacles lined with a plastic bag, and empty as often as necessary.
  • Consider temporarily suspending towel service.

Increase public health awareness

Other resources


Download this information as a PDF.

Resource:

This interim guidance is to support owners and operators of indoor playgrounds to reduce the spread of COVID-19. Indoor playground facilities may have different structures, policies and operation of play, and it is the responsibility of owners/operators to ensure infection prevention and control measures are implemented and maintained.

Owners and operators should prepare their indoor playground facilities to comply with all emergency orders, the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020, and these public health guidelines so that they are ready to reopen safely. Please check www.toronto.ca/COVID19 regularly for any updates to further control the spread of infection or to loosen restrictions.

Bylaw on use of masks and face coverings

Effective July 7, 2020, the use of non-medical masks or face coverings is required in all indoor public spaces, as per a new City of Toronto bylaw. Operators are required to develop a policy and protocols on the wearing of masks. Refer to the guidance on mask and face covering bylaw for a sample policy that your organization can adapt. More information is available here.

Staff Health Screening and Attendance

  • Inform staff about the changes being made to protect them against COVID-19.
  • Ensure all staff complete a health screening questionnaire before each shift. The questions can be completed online, on paper or by asking your staff directly.
  • Adjust work hours and shifts to reduce the number of staff in your facility at any one time.
  • Have a flexible sick policy so staff do not come to work ill.
  • Remind staff about the importance of reporting illness to their supervisor/manager.
  • If staff become ill with symptoms of COVID-19 while at work, they should go home right away and self-isolate. Instruct staff to call Telehealth at 1-866-797-0000, a health care provider, or an Assessment Centre to get tested.
  • Staff should report to their Occupational Health and Safety Department prior to returning to work.
  • In general, staff can return to work 14 days after their symptoms began if they had COVID-19.
  • There are no clearance tests required for staff to return to work.
  • For other illnesses, or if a staff has tested negative for COVID-19, they should not attend work until they are symptom-free for at least 24 hours.

Staff Training

  • Staff should receive clear instructions on the new mask policy, and understand who is exempted from wearing a mask. Proof of exemption by customers is not required.
  • Masks should not be placed on children under two years of age.
  • Educate staff on the proper use of masks/face coverings. They should change masks when moist or dirty, but in areas away from customers (e.g. lunch room, private office).
  • More information on use of non-medical masks or face coverings can be found here.
  • Additional resources for staff training is available from Public Health Ontario.
  • Discourage staff from gathering together in the lunchroom or common areas.
  • Educate staff on hand hygiene and respiratory etiquette:
    • Wash hands frequently with liquid soap and warm water for at least 20 seconds, or use hand sanitizer (70-90% alcohol concentration) if water and soap is not available.
    • Cover cough or sneeze with the elbow or a tissue. Immediately throw the tissue in the garbage and wash hands.
  • Encourage staff to download the COVID Alert app so they can be notified directly if they have been in close contact with someone who was contagious with COVID-19.

Limit Admission

  • Limit entrances to control the number of customers entering the facility at any given time.
  • Set a capacity limit for the number of customers (children and their parents/guardian) allowed in the premises at any given time.
  • The capacity limit should be based on available floor space, to ensure ease of movement while maintaining two metres (six feet) of distance from others. Consider one person for every two metres square (four squared metres) of floor space.
  • Post signage at the entrance stating of the maximum number of customers permitted at any one time.
  • Set limits on the number of customers permitted in each play area at any given time. Post signs by the entrance to each play area, and at attractions, party rooms, and washrooms.
  • Consider measures to prevent crowding, such as:
    • Creating a reservation system with pre-assigned times of use.
    • Implementing time limits (e.g. during peak use periods).

COVID-19 Screening

  • All customers and visitors should complete a self-screening questionnaire (for adults or children) before entering the facility.
  • Anyone with symptoms of COVID-19 or has been in contact with a person with COVID-19 should not be allowed in.

Communication

  • Inform customers about the changes you have made to protect them against COVID-19.
  • Designate a contact person (e.g. supervisor) to respond to COVID-19 concerns from staff and customers.
  • Encourage customers to pre-book their hours of play and number of players. This may avoid disappointment if the facility is full.

Physical Distancing

  • Use visual markers, stickers or pylons to encourage physical distancing while waiting outside.
  • Post physical distancing signs at all entrances, by cashiers or service counters.
  • Place markers or circles so customers know where to stand when waiting or interacting with staff.
  • Where possible, arrange play equipment to create walkways to allow for physical distancing.
  • Install plexiglass/barriers if possible, where there will be close contact between staff and customers, between play areas/attractions, and at the checkout.
  • Move seating, at least two metres/six feet apart or tape off alternate fixed seating.
  • Mark the floor with tape, where seats should be placed so it can be repositioned, if moved.
  • Remind children to avoid direct contact and keep their distance as best as possible from people they don’t live with.
  • Discourage staff and customers from congregating in all areas of the playground.

Play Areas and Attractions

  • Ensure toy materials and equipment can be cleaned and disinfected between uses.
  • Rope off play areas or attractions, where high-touch equipment, attractions or toys cannot be frequently cleaned and disinfected (e.g. ball/foam pits).
  • Monitor each play area/attraction to ensure the posted capacity limits are being followed.
  • Stagger the flow of people entering and exiting each play area or attraction to prevent crowding.
  • Use floor markings, barriers and signs to create one-directional walkways where appropriate (e.g. entrances, play structures, washrooms).
  • Consider marking spaces for people in the same household.

Signage

Restaurants or Food Service Premises

COVID-19 Outbreaks and Contact Tracing

  • It is recommended that operators collect the names and contact information of staff and customers (children and their guardian) who attend the facility (i.e. name, date, check in and check out time, phone number and/or email address). This is to support public health contact tracing efforts in the event that an attendee tests positive or an outbreak is identified.
  • Providing information is voluntary for customers. Operators must obtain a person’s consent and inform them of the purpose and legal authority for collection. Personal information must be kept in a . locked drawer or
  • Any personal information that is collected for COVID-19 contract tracing can only be used for this purpose, unless an individual provides their consent. Records should only be kept for 30 days, and then shredded.
  • Toronto Public Health will use this list to notify and provide instructions for close contacts to self-isolate or self-monitor for COVID-19 symptoms.
  • Additional public health advice in the event of an outbreak may include additional cleaning and disinfecting measures to reduce the risk of spread in the setting.
  • Encourage families to download the COVID Alert app so they can be notified directly if they have been in close contact with someone who was contagious with COVID-19.

Cleaning and Disinfection

  • Develop enhanced environmental cleaning and disinfection policies and procedures.
  • Maintain a log to track cleaning and disinfecting activities.
  • Increase the frequency of cleaning and disinfecting washrooms, as required.
  • High traffic areas and frequently touched surfaces, objects, fixed-equipment, and attractions should be cleaned and disinfected at least twice per day, and when visibly dirty (g. doorknobs, toilet handles, countertops, hand rails, slides, climbing structures, obstacles, arcade buttons or joysticks).
  • Shared toys, equipment and other materials must be cleaned and disinfected between users (e.g. balls, riding toys, play houses).
  • Review Public Health Ontario’s Cleaning and Disinfection for Public Settings fact sheet.
  • Refer to Health Canada’s list of hard-surface disinfectants for information on disinfectants effective against COVID-19.

Drinking Water Fountains

  • Where possible, switch drinking water fountains to touchless or foot pedal operation.
  • Encourage staff and customers to bring their own water bottle to stay hydrated.

Heating, Ventilation and Air Conditioning (HVAC) Systems

  • Ensure the HVAC system(s) for the facility are maintained according to manufacturer’s instructions, or more frequently.
  • Use the highest efficiency filters that are compatible with the HVAC system, if provided.
  • Indoor ceiling fans, if turned on should have an upward airflow rotation.
  • Keep areas near HVAC inlets and outlets clear.

Workplace Health and Safety

  • Employers must have written measures and procedures for staff safety, including for infection prevention and control.
  • Ontario has general information on COVID-19 and workplace health and safety, where employers can learn about their responsibilities and how to protect workers at work.
  • Workers can also get information about health and safety protections at the workplace.

Other Resources


Download this information as a PDF.

Read Toronto Public Health’s Guidance for Outdoor Playgrounds and Fitness Equipment (also available below) and download the outdoor playgrounds poster (for use when playgrounds are permitted to reopen when Toronto enters Stage 3).


COVID-19 Guidance for Outdoor Playgrounds and Fitness Equipment

Owners and operators of outdoor playground and fitness equipment need to implement infection prevention and control measures to minimize the risk of COVID-19 transmission for users. Revised or updated guidance may be issued to further control the spread of infection or loosen restrictions. Please check our website periodically for updates.

Outdoor Playground and Fitness Equipment

  • Prior to opening, inspect all equipment to verify its safety.
  • Outdoor equipment does not need to be sanitized.
  • Encourage participants to practice good hand hygiene. Avoid touching face with unwashed hands.
  • Avoid group gatherings, and adopt strategies to encourage two metre/six foot distancing as much as possible.

Signage

Post signs in highly visible locations to remind everyone to practice preventative measures. Signs can include the following points:

  • Notice that the playground and fitness equipment are not sanitized.
  • Gathering restrictions and to avoid close contact, where applicable.
  • Self-Screening for COVID-19 symptoms, and to go home if they have symptoms.
  • Physical distancing poster, ground markers, or other cues to stay two metres/six feet apart when waiting to use equipment.

Modify Layouts

  • Move benches to ensure they are at least two metres/six feet apart, where possible.
  • Remove picnic tables from playground areas to avoid people congregating.
  • Install hands-free garbage bins near the playground.

Drinking Fountains

  • Water fountains may remain open. Clean and disinfect at least twice daily.
  • Ensure all water systems are safe to use, if there was prolonged shutdown.
  • Where possible, switch drinking water fountains to touchless or foot pedal operated.

Garbage Bins

Garbage bins have removable linings, and are changed frequently to prevent overflow.

Washrooms

  • Clean and disinfect washrooms at least twice daily.
  • High-touch surfaces made of plastic or metal, such as grab bars, railings, door handles, bathroom surfaces should be cleaned more often.
  • Supplies of liquid soap and paper towels are routinely stocked.
  • Where possible, open windows to allow for air flow and ventilation.

Playgrounds used by child care centres:

  • General routine cleaning is acceptable.
  • Most outdoor playgrounds do not need to be sanitized. However, child care centres that have private playgrounds may consider routine cleaning of outdoor play structures and equipment. Follow the specific guidance for child care centres.
  • Considerations include:
    • Clean high-touch surfaces, made of plastic or metal between groups of children.
    • Cleaning removes dirt and impurities, including germs, from surfaces.
    • Cleaning alone does not kill germs, but it reduces the number of germs on a surface.
    • Cleaning and disinfection of wooden surfaces is not recommended.
    • Refer to Public Health Ontario guidance for cleaning and disinfecting public spaces.
    • Ensure staff are trained on handling of cleaning chemicals and use of personal protective equipment (PPE).
    • Always follow the manufacture’s label, and avoid mixing chemical products.

Personal measures for participants and families using playgrounds

  • Pre-planning and protective measures families can take to keep each other safe include:
  • Teach children proper handwashing, avoid touching their eyes, nose and mouth with unwashed hands, and to cover their cough.
  • Monitor yourself and your child for symptoms of COVID-19.
  • Stay home if you or your child is sick.
  • Bring your own hand sanitizer (70-90% alcohol concentration), wipes, bottled water, sun screen and personal items.
  • Keep a two metre/six feet distance from others, when possible.
  • Wear a mask or face covering when it is difficult to maintain physical distancing. Do not apply a mask on children under the age of two.
  • Wash hands before and after using outdoor playground.
  • If the playground is busy, find another park or go back later.

Read Toronto Public Health’s Guidance for Recreational Water Facilities (also available below) and tips for the public who are getting active.


COVID-19 Guidance for Recreational Water Facilities

The following interim guidance should be used by owners and operators of recreational water facilities, including public pools, spas, wading pools and splash pads, to reduce the spread of COVID-19. Owners and operators are responsible for ensuring that their recreational water facility is in compliance with all emergency orders made under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020, in addition to Ontario Regulation 565/90 – Public Pools. As every recreational water facility will be different, it is the responsibility of owners and operators to review their own policies, procedures, and site-specific operations, while ensuring that the appropriate infection prevention and control measures are implemented and maintained.

More information about COVID-19 can be found in the Toronto Public Health (TPH) COVID-19 Fact Sheet.

Mandatory Mask or Face Covering Bylaw

  • Effective July 7, 2020, the use of non-medical masks or face coverings is required in all indoor public spaces, as per a new City of Toronto bylaw.
  • Operators are required to develop a policy and protocols on the wearing of masks. Refer to the guidance on mask and face covering bylaw for a sample policy that your organization can adapt.
  • The bylaw allows for the temporary removal of a mask or face covering while actively engaging in any athletic or fitness activity (e.g. swimming) that would make wearing a mask difficult or hazardous.
  • Masks can be worn on the deck or other areas of the facility. More information is available here.

Staff Health Screening and Attendance

  • Inform staff about the changes being made to protect them against COVID-19 by posting signage, updating information on the website or by mail.
  • Ensure all staff complete a health screening questionnaire before each shift. The questions can be completed online, on paper or by asking your staff directly.
  • Adjust work hours and shifts to reduce the number of staff in your facility at any one time.
  • Have a flexible sick policy so staff do not come to work ill.
  • Remind staff about the importance of reporting illness to their supervisor/manager.
  • If staff become ill with symptoms of COVID-19 while at work, they should go home right away and self-isolate. Instruct staff to call Telehealth at 1-866-797-0000, a health care provider, or an Assessment Centre to get tested.
  • Staff should report to their Occupational Health and Safety Department prior to returning to work.
  • In general, staff can return to work 14 days after their symptoms began if they had COVID-19.
  • There are no clearance tests required for staff to return to work.
  • For other illnesses, or if a staff has tested negative for COVID-19, they should not attend work until they are symptom-free for at least 24 hours.

Staff Training

  • Staff should receive clear instructions on the new mask policy, and understand who is exempted from wearing a mask. Proof of exemption by bathers and spectators is not required.
  • Educate staff on the proper use of masks/face coverings. They should change masks when moist or dirty, but in areas away from customers (e.g. lunch room, private office).
  • More information on use of non-medical masks or face coverings can be found here.
  • Discourage staff from gathering together in the lunchroom or common areas.
  • Educate staff on hand hygiene and respiratory etiquette.
  • Train staff on the proper use of personal protective equipment (e.g. gloves, masks, face shield), when required. Refer to Public Health Ontario
  • Inform staff that physical distancing must not compromise safety supervision or the bathers’ safety (e.g. rescues, first aid).
  • Lifeguards who are actively providing safety supervision should not be expected to monitor adherence to measures outlined in this document (e.g. COVID-19 screening, physical distancing). These responsibilities should be assigned to another staff member.
  • Train staff on safety measures to mitigate the risk of COVID-19 transmission during first aid and resuscitation. For additional information, consult industry experts such as the Lifesaving Society and the Canadian Red Cross.

Limit Capacities

Ontario Regulation 364/20, section 3. (1), requires that facilities limit the number of persons permitted in the facility such that every person is able to maintain a physical distance of at least two metres (six feet) from each other.

The following are suggestions for achieving compliance with this requirement:

  • Set a capacity limit for the number of staff, bathers, and spectators allowed in the facility at any given time.
  • The capacity limit should be based on the layout and available space within the facility, to ensure ease of movement while maintaining a physical distance of two metres (six feet) from others.
  • Post signage at the entrance stating of the maximum number of bathers and spectators permitted at any one time.
  • Consider implementing appointments or time limits for the use of the facility so that facility capacity is more easily controlled.
  • Monitor to ensure adherence to the capacity limit.
  • Remove furniture (e.g. chairs, benches, picnic tables) to accommodate the reduced facility capacity (e.g. resting and spectator areas).
  • As a reminder, facilities shall ensure that the total number of bathers permitted at any instant on the deck and in the pool does not exceed the maximum bather load as determined by Ontario Regulation 565/90 – Public Pools.

COVID-19 Screening

  • For facilities with a Class A or supervised Class B pool:
    • It is strongly recommended that owners and operators conduct active in-person health screening for all staff, bathers and spectators entering the facility.
    • Designate an area outside, near the main entrance of the recreational water facility as a screening station for in-person screening.
      • The area should be clearly identifiable as the screening station.
      • Post signs in visible locations clearly explaining the screening process and conditions for entry.
      • The area must allow for a minimum of two metres (six feet) distance between staff conducting in-person screening and the individual being screened.
      • Alternatively, a protective barrier (e.g. plexiglass) may be equipped around the screening station.
      • If physical distancing or a barrier is not possible, staff conducting the screening may consider wearing personal protective equipment (e.g. mask, face shield).
      • Use visual markers/cues spaced two metres (six feet) apart (e.g. tape on the floor, pylons, signs) to assist staff, bathers and spectators maintain a two metre distance from each other if waiting to be screened.
    • Individuals can be asked the health screening questions (for adults or children) or can complete a screening form prior to entry.
    • Anyone with symptoms of COVID-19, has been in contact with a person with COVID-19, or has traveled outside of Canada in the last 14 days, should not enter the facility.
    • Encourage individuals with symptoms to call Telehealth at 1-866-797-0000, a health care provider, or an assessment centre to get tested.
  • For facilities with an unsupervised Class B pool, spa, wading pool or splash pad:
    • Where in-person screening cannot be conducted by staff on-site, encourage staff, bathers and spectators to self-screen (for adults or children) for COVID-19 prior to entry.
    • Post signs at entrances explaining the conditions for entry.
    • Anyone with symptoms of COVID-19, has been in contact with a person with COVID-19, or has traveled outside of Canada in the last 14 days, should not enter the facility.

Attendance Records for Contact Tracing

  • Encourage staff, bathers and spectators to download the COVID Alert app. They will be notified directly if they have been in close contact with someone who was contagious with COVID-19.
  • It is recommended that facilities with a Class A or Class B pool maintain voluntary attendance records of all staff, bathers and spectators who attended the facility, as follows:
    • Class A pools – collect their name and contact information (e.g. phone or email), with a date, check in and check out time.
    • Class B pools – use a sign-in book for residents to leave their name and unit number, with a date, check in and check out time.
  • Your organization must:
    • Obtain a person’s consent to collect their personal information.
    • Inform them the information requested is voluntary.
    • Inform them of the purpose and legal authority for collecting this information.
    • Only collect personal information for COVID-19 contract tracing purposes, unless an individual provides their consent.
    • Protect the personal information you collect (e.g. locked drawer/office).
    • Keep records for 30 days, and then destroy the information (i.e. shred/delete).
  • Toronto Public Health will use this list to help with contact tracing efforts in the event that a person tests positive or an outbreak is identified.
  • Call us at 416-338-7600 if you have been notified that a staff, bather or spectator has tested positive and/or you have concerns that others may have been exposed while at the facility.

Hand Hygiene and Respiratory Etiquette

  • Wash hands thoroughly with soap and water or use an alcohol-based hand sanitizer (70-90% alcohol concentration), provided hands are not visibly soiled.
    • Encourage staff, bathers and spectators to practice hand hygiene prior, during and after use of the recreational water facility.
    • Provide hand sanitizer in dispensers near entrances, service counters and other high-touch locations for staff, bather and spectator use.
    • Remind staff, bathers and spectators to avoid touching their face, nose and mouth with unwashed hands.
    • Consider installing cues such as stickers or signs at frequently touched surfaces (e.g. splash pad water feature activation buttons) to encourage persons to avoid directly touching with their hands (e.g. use your elbow or the back of your hand).
  • Cover coughs or sneezes with a tissue. If you don’t have a tissue, sneeze or cough into your sleeve.
  • Monitor supplies to ensure adequate amounts of liquid soap, paper towel (air dryer if paper towels are not available), hand sanitizer, tissues and waste receptacles with lined plastic bags.

Communication

  • Inform staff, bathers and spectators about the changes you have made to protect them against COVID-19, such as using posters, updated websites, email or social media accounts.
  • Designate a contact person (e.g. supervisor) to respond to COVID-19 concerns from staff, bathers and spectators.

Signage

Physical Distancing

  • Post physical distancing signs at all entrances, change rooms, washrooms, decks, and spectator areas.
  • Remind staff, bathers and spectators to maintain a physical distance of two metres (six feet) from others who are not part of their social circle, as best as possible.
  • Discourage crowding by advising facility users to return at another time if physical distancing is difficult or not possible.
  • Use visual markers, stickers or pylons to encourage physical distancing, where appropriate (e.g. entrances, showers, pool deck, diving boards).
  • Stagger the flow of people entering and exiting the facility to prevent crowding.
  • Design a walking flow for the whole facility (e.g. creating one-directional walking paths with prominent signage and/or floor markings), where appropriate (e.g. showers, change rooms, pool deck).
  • Establish and monitor capacities for change rooms to prevent crowding.
  • Encourage physical distancing in the water and on the deck (e.g. one-directional swimming lanes with prominent signage and/or deck markings, reminders to leisure bathers).
  • Stagger times for lap swims, practices and other activities or programs.
  • Remind staff, bathers and spectators not to share items, including food, water bottles, equipment, toys, and supplies.
  • Place markers or circles so bathers and spectators know where to stand when waiting or interacting with staff.
  • Install plexiglass/barriers, if possible, where there will be close contact between staff and bathers or spectators (e.g. service counters, cashiers).
  • Temporarily decommission showers immediately adjacent to each other, where possible.
  • Limit lockers available by blocking certain lockers from use, where possible.
  • Arrange furniture a minimum of two metres (six feet) apart, and place signs/notices in fixed seating spaces such as spectator areas.
    • Mark furniture locations so that they may be repositioned easily (e.g. tape/paint on the floor).

Aquatic Instruction

Ontario Regulation 364/20, section 5. (1), requires that where in-person teaching and instruction is provided, the instructional space complies with the following conditions:

  • The instructional space enables students to maintain a physical distance of at least two metres (six feet) from every other person in the instructional space, except where necessary for effective teaching and instruction.
  • The total number of students permitted to be in each instructional space at any one time must be limited to the number that can maintain a physical distance of at least two metres (six feet) from every other person, and cannot exceed:
    • 50 persons, if the instructional space is indoors, or
    • 100 persons, if the instructional space is outdoors.

The following are suggestions for achieving compliance with these requirements:

  • Reduce the overall number of participants in classes to maintain physical distancing.
  • Continue to offer virtual classes or training wherever possible.
  • For swimming instruction that requires the instructor to be in the water with the swimmer, or to be less than a distance of two metres/six feet, considerations should include:
    • Having the instructor wear a mask (e.g. in shallow area of pool), if possible.
    • Having a parent or caregiver who is part of the swimmer’s social circle be in the water instead of the instructor.
    • Providing the instruction that is less than two metres/six feet for as little time as possible.
    • Ensuring other swimmers keep a physical distance from each other during the class as much as possible.
  • Where possible, classes should operate in cohort groups, and remain the same each time the group meets.
  • Allow adequate time to clean and disinfect any shared equipment between classes.

Aquatic Sports

Cleaning and Disinfecting

Ontario Regulation 364/20, section 6. (1), requires facilities to ensure that:

  • Washrooms, locker rooms, change rooms, showers or similar amenities are cleaned and disinfected as frequently as is necessary to maintain a sanitary condition; and,
  • Equipment that is rented to, provided to, or provided for the use of the public are cleaned and disinfected as frequently as is necessary to maintain a sanitary condition.

The following are suggestions for achieving compliance with these requirements:

  • Enhance environmental cleaning and disinfection policies and procedures.
  • Maintain a log to track cleaning and disinfecting activities.
  • Ensure locker rooms, change rooms, showers and washrooms are cleaned and disinfected as frequently as is necessary to maintain a sanitary environment.
  • High traffic areas and frequently touched surfaces should be cleaned and disinfected at least twice per day, and when visibly dirty (g. ladders, doorknobs, handrails, light switches, deck fixtures).
  • Rescue equipment (e.g. throwing-aids, reaching poles) and shared equipment (e.g. lifejackets, flutter boards, clip boards) should be cleaned and disinfected after each use.
  • Review Public Health Ontario’s Cleaning and Disinfection for Public Settings fact sheet.
  • Refer to Health Canada’s list of hard-surface disinfectants for information on disinfectants effective against COVID-19.

Heating, Ventilation and Air Conditioning (HVAC)

  • Avoid stagnant air conditions. Increase the introduction and circulation of outdoor air by maximizing the outdoor air ratio of the HVAC system settings, or by opening windows and doors, where possible. However, do not open windows and doors if doing so poses a safety risk to staff, bathers or spectators.
  • Ensure the HVAC system(s) for the facility, deck or relevant area(s) are adequately maintained.
  • Use the highest efficiency filters that are compatible with the HVAC system, if provided.
  • Keep areas near HVAC inlets and outlets clear.
  • If portable fans are used, limit the blowing of air across people and surfaces by positioning them to provide an upward movement of air.
  • Indoor ceiling fans, if turned on should have an upward airflow rotation.

Water Filtration and Disinfection

  • Adequate filtration and disinfection of water should remove or inactivate the virus that causes COVID-19.
  • Ensure the facility’s water filtration and disinfection systems (i.e. with chlorine or bromine) are maintained and operating properly.
  • Where required, disinfectant levels in public pools, spas, wading pools and splash pads must be maintained according to Ontario Regulation 565/90 – Public Pools.

Workplace Health and Safety

  • Employers must have written measures and procedures for staff safety, including for infection prevention and control.
  • Ontario has general information on COVID-19 and workplace health and safety, where employers can learn about their responsibilities and how to protect workers at work.
  • Workers can also get information about health and safety protections at the workplace.

Other Resources