On November 20, the Government of Ontario announced that Toronto will move into the Lockdown level of the Keeping Ontario Safe and Open Framework, effective 12:01 a.m. on November 23. This page will soon be updated with more information.

Last updated: November 23, 2020 at 8:45 a.m.

Effective November 23 at 12:01 a.m., Toronto is in the Grey – Lockdown category of the Province’s colour-coded system for COVID-19 restrictions.

 

Your actions can help reduce the spread of COVID-19. At this time it is recommended that you only leave your home for essential activities such as work, education, fresh air and exercise. Limit contact with people not in your household, keep your distance from others, wear your mask, wash your hands frequently, and download the COVID Alert app.

When you must go out, learn what to expect and what is required when you visit establishments and take part in activities in Toronto.

Toronto’s Public Health Measures

Effective November 23, 2020, Toronto is in the Grey – Lockdown category in the Province of Ontario’s COVID-19 Response Framework, which includes the following directives to help stop the spread of COVID-19:

  • Restrict close contact only to members of your household, and essential supports.
  • Having family or friends who are not members of your household in your home for a social visit is not permitted under provincial orders. Essential support workers and emergency repairpersons are allowed.
  • Outdoor organized public events or social gatherings are limited to a maximum of 10 people.
  • Businesses and workplaces should implement work-from-home wherever possible.
  • Businesses should review their HVAC systems to ensure they are in good working order
  • Workplaces should appoint a compliance officer to ensure implementation of occupational health and safety and infection prevention and control measures.
  • Indoor dining, outdoor dining and patios are not permitted. Take-out, drive-thru and delivery options remain available and are strongly encouraged to support local businesses.
  • All indoor gyms and recreational programs are closed, with some City-operated community centres open for community supports such as food banks.
  • Malls are closed, except for essential businesses.
  • All non-essential retail stores are closed, except for curbside pickup. Large retailers with a grocery section can remain open at 50 per cent capacity.
  • Capacity of big box and essential businesses is limited to 50 per cent.
  • All hair salons, barber shops, nail salons and tattoo parlours are closed.
  • Meeting and event spaces will remain closed.
  • Casinos, bingo halls and other gaming establishments remain closed.
  • Non-essential travel outside of one’s own community is strongly discouraged.
  • Residents are strongly encouraged to stay home, except for essential travel, such as groceries and other necessities, including pharmacy visits, healthcare appointments, exercise, and going to school, child care, and work.

The class order issued by Toronto’s Medical Officer of Health on November 13, 2020 with additional measures for Toronto has been revoked as the provisions in that order are covered by the provincial regulations that are currently in effect.

Follow These Tips to Protect Yourself & Others

In condo and apartment common areas such as lobbies, elevators and laundry rooms:

  • Stay home if you are sick
  • Wear a mask or face covering
  • Keep a distance of two metres (six feet) from others
  • Wash or sanitize your hands often and avoid touching your face with unwashed hands

Toronto Public Health has created guidance documents for commercial and residential buildings. The City of Toronto has created signage that building operators can print off and display in common areas.

Beaches

Beaches are closed for the 2020 seasons. Lifeguards are not on duty, beach areas are not maintained and washrooms or other facility buildings may be closed.

If you do go to a beach remember to:

  • Stay home if you are sick
  • If the beach is busy, go to another beach or return at a different time
  • Bring sunscreen, water bottle, hand sanitizer and disinfecting wipes with you
  • Swimming without the supervision of a lifeguard or outside designated swimming areas is not recommended
  • Supervise children at all times
  • As much as possible, limit contact with people you don’t live with and keep 6 feet apart
  • Wear a cloth mask or face covering if it is difficult to maintain physical distance
  • Frequently wash your hands and avoid touching your face with unwashed hands

Find locations and learn about any service changes at beaches.

Dog Parks

Outdoor play for dogs and their owners is encouraged to stay active and healthy. Keep everyone safe, including your dog, by keeping your dog on a leash when outdoors, and by following these tips when visiting an off-leash dog area:

  • Stay home if you or your dog are sick
  • Keep two metres (six feet) distance from other owners and dogs
  • Avoid the area if crowded and come back at another time
  • Wear a cloth mask or face covering if it is difficult to maintain distance
  • Wash or sanitize your hands after touching surfaces (e.g. gates)
  • Clean any dog toys thoroughly with soap and water when you return home

For more information, read the use of dogs off-leash guidelines and find a dog off-leash area.

Golf Courses

  • Stay home if you are sick
  • Reserve your tee time. Walk-ons are not permitted at this time
  • Arrive no more than 20 minutes before tee time, and leave after your round
  • Keep six feet (two metres) distance from others
  • Wear a cloth mask or face covering if it is difficult to maintain physical distance
  • Wash or sanitize your hands often and avoid touching your face with unwashed hands
  • Do not share clubs, balls or pull carts with other players
  • Do not touch flag sticks. Play concludes when the ball hits the cup
  • Wipe down and clean your equipment when you return home

Find golf course locations and read the guidelines for golf course operators.

Parks

Residents are encouraged to go outside for fresh air and exercise.

  • Stay home if you are sick
  • As much as possible, limit contact with people you don’t live with and keep 6 feet apart
  • Wear a cloth mask or face covering when it is difficult to maintain physical distance
  • Avoid crowded places, and try to visit when the park is less busy
  • Do not gather with people outside your household
  • Do not arrange play dates for children
  • Step aside or pass others quickly and courteously on walking paths and trails
  • Wash or sanitize your hands often and avoid touching your face with unwashed hands
  • Bring your own sports equipment and toys for your children to play with
  • Clean toys with soap and water thoroughly when you return home

Learn what park amenities are open and closed.

Sports & Recreational Fitness Activities

Indoor group fitness classes are not permitted.

  • Stay home if you are sick, even with mild symptoms.
  • Spectators are not permitted indoors.
  • Locker rooms, change rooms, and showers must be closed, except for access to equipment, washrooms or to provide first aid.
  • Bring your own water bottle and other gear.
  • Keep two metres (six feet) apart from others.
  • Wash your hands often and avoid touching your face.
  • Wear a mask indoors and outdoors when distancing is difficult. You must wear a mask while using weights and exercise machines in gyms.
  • Follow instructions to wipe down equipment before and after use.

 

For more information, read Toronto Public Health’s Guidance for Gyms and Fitness Centres.

Swimming Pools

  • Stay home if you are sick
  • Bring your own goggles, water bottles, towel and flotation device, if needed
  • Sign in on arrival
  • Wear a cloth mask or face covering when you can’t maintain physical distance while changing or in enclosed areas. Masks are not required in the pool
  • Keep two metres (six feet) apart from others
  • Plan to attend when less busy
    • Pool capacity is limited to 25 per cent to maintain physical distancing
  • Swimming is limited to 45 minutes to allow for cleaning
  • Frequently wash your hands and avoid touching your face with unwashed hands

Find locations and read the guidelines for operating recreational water facilities.

Download the Have Fun and Stay Safe at the Swimming Pool infographic.

Tennis Courts

  • Stay home if you are sick
  • Book court time in advance, if possible
  • Keep two metres (six feet) distance from others, including spectators
  • Wear a mask or face covering in indoor public spaces, such as in change rooms and clubhouses or if it is difficult to maintain physical distance outdoors (except when exercising)
  • Bring your own equipment, towel, hat, water and sunscreen
  • Practise good hand hygiene using sanitizer before, during, and after play, especially if sharing tennis balls
  • Cross at opposite sides of the net when changing sides
  • Amateur and recreational tennis leagues and tournaments (singles and doubles) must not allow for prolonged or deliberate physical contact between players
  • Wipe down and clean your equipment when you return home

For more information, read the Use of Community Club Tennis Courts Guidelines and the Use of Public Tennis Courts Guidelines.

After School Activities

  • Explain to children that they should not be socializing with their friends after school
  • Remind children to avoid touching their face with unwashed hands
  • Remind children about physical distancing

Camps

  • Explain to children that camp will be different this year because of COVID-19
  • Monitor children for COVID-19 symptoms and keep them at home if they are sick
  • Teach children about proper, frequent hand washing and cough/sneeze etiquette
  • Remind children to avoid touching their face with unwashed hands
  • Remind children about physical distancing and to follow instructions from staff
  • Answer health screening questions before dropping off children
  • Instruct children not to share food, toys or other personal items
  • Children are expected to wear face coverings/masks when in indoor spaces. Provide two to three clean face coverings per child each day, and two re-sealable bags to store them in

Learn more about the guidelines for camps.

Child Care Centres

Learn about guidelines for child care centre operators.

Playgrounds

  • Follow caregiver guidelines provided by Toronto Public Health, as indicated on the posted signage
  • Teach your children proper handwashing, to avoid touching their eyes, nose and mouth with unwashed hands, and to cover their cough
  • Wash or sanitize your hands often and before and after using the playground
  • Monitor yourself and your child for symptoms of COVID-19
  • Stay home if you or your child is sick
  • Bring your own hand sanitizer, wipes, water, sunscreen and personal items
  • Keep a distance of two metres (six feet) from others, when possible
  • Wear a mask or face covering when it is difficult to maintain physical distancing; do not apply a mask on children under the age of two
  • If a playground is busy, find another park or come back later.

Toronto Public Health has created a guidance document for owners and operators of outdoor playgrounds and fitness equipment to help children play safely at reopened playgrounds.

Community Centres

  • Stay home if you are sick
  • As much as possible, limit contact with people you don’t live with and keep 6 feet apart
  • Wear a cloth mask or face covering when indoors and when it is difficult to maintain physical distance
  • Wash your hands frequently and avoid touching your face with unwashed hands

Read Toronto Public Health’s guidance for parks and recreation facilities.

Community Gardens

  • Stay home if you are sick
  • Wash or sanitize your hands often and before and after gardening
  • Avoid touching your face with unwashed hands
  • Keep a distance of two metres (six feet) from others
  • Wear a cloth mask or face covering if it is difficult to maintain physical distance
  • Do not share gardening gloves
  • Avoid sharing tools. If you must share tools, clean and sanitize tools after use

Learn about the safe operation of community and allotment gardens.

Farmers Markets

  • Markets will conduct screenings of customers, staff and delivery personnel
  • Stay home if you are sick
  • If the market is busy or crowded, try coming back at another time
  • Look for designated entry and exit points
  • Wear a mask or face covering and keep a physical distance of two meters (six feet) from others shopping
  • Check if your market has an online shop or other delivery options. Order in advance for pick up, when possible
  • Come with a plan and make purchases as quickly as possible to reduce the wait time for others
  • Shop alone or with one other person if you need help carrying groceries
  • Use electronic payment options, when possible
  • Take your fresh food home to enjoy and wash it with cold running water before eating
  • Frequently wash or sanitize your hands and avoid touching your face with unwashed hands

Learn about guidelines for fresh food and farmers market operators.

Download the Safely Supporting Your Neighbourhood Farmers Market infographic.

Food Trucks

  • Stay home if you are sick
  • If the food truck is busy or crowded, try coming back at another time
  • Check if they offer online or phone ordering services. Order in advance for pick up, when possible
  • Stay two metres (six feet) apart from others and wear a mask when in line or ordering
  • Follow instructions on where to wait and pick up orders
  • Wash or sanitize your hands before and after eating
  • Avoid touching your face with unwashed hands
  • Only take off your mask or face covering when eating
  • Enjoy your food away from the truck – take it home or have a picnic

Learn about guidelines for food truck operators.

Download the Take Out at Your Favourite Food Truck during COVID-19 infographic.

Patios

  • Stay home if you are sick
  • Make a reservation if possible
  • If the patio is busy, try coming back at another time or find another place
  • As much as possible, limit contact with people you don’t live with and keep 6 feet apart
  • Wear a mask or face covering except when eating
  • Enjoy with your household only
  • Wash or sanitize your hands before eating and after leaving
  • Avoid touching your face with unwashed hands

Learn about guidelines for restaurant operators.

Indoor Dining

Indoor dining at food and drink establishments is not permitted.


Also read Toronto Public Health’s guidance for food safety and grocery shopping.

Drive-in Theatres

  • Stay home if you are sick
  • Purchase your tickets in advance by phone or online if possible
  • Park in a designated spot to ensure physical distancing between vehicles
  • Stay in your vehicle except to use the washrooms or in an emergency
  • If you do leave your vehicle, as much as possible, limit contact with people you don’t live with and keep 6 feet apart
  • Wear a mask or face covering if it is difficult to maintain physical distance and in indoor public spaces, such as washrooms
  • Food and beverage may be purchased for delivery to your vehicle
  • Do not share items between vehicles or with people you don’t live with
  • Frequently wash or sanitize your hands and avoid touching your face with unwashed hands

Learn about the guidelines for operators and find events.

  • Attend services virtually, if possible
  • Stay home if you are sick
  • Greet others with a smile, bow or wave
  • Bring your own materials (e.g. prayer book, rug)
  • Wear a cloth mask or face covering indoors and outdoors when it is difficult to maintain physical distancing
  • Stay two metres (six feet) apart as much as possible
  • Do not sing or chant as germs can spread more easily
  • Keep your children with you and do not gather in groups
  • Rituals like communion are not recommended
  • Frequently wash or sanitize your hands and avoid touching your face with unwashed hands

Learn about guidelines for faith-based organizations and weddings and funerals.

Download the Safely Attending Faith-Based Services infographic.

As much as possible, limit contact with people you don’t live with and keep 6 feet apart. Toronto’s Medical Officer of Health is strongly recommending that you restrict social gatherings to only household members and one or two essential support people.

All private and organized social events and gatherings are limited to a maximum of 10 people indoors and 25 people outdoors where physical distancing can be maintained. The two limits may not be combined for an indoor-outdoor event.

The City’s bylaws on physical distancing in City parks and squares and the mandatory mask or face covering bylaw for indoor public spaces remain in effect.

Read Toronto Public Health’s guidance for indoor and outdoor events and gatherings.

Bus, Streetcar & Subway

  • Do not use public transit if you are sick or self-isolating
  • Wear a cloth mask or face covering (masks are now mandatory on the TTC and GO Transit)
  • Avoid travelling during peak hours if possible
  • Use your elbow/arm to push buttons/open doors
  • Keep a distance of two meters (six feet) from others if possible
  • Throw your garbage in a bin
  • Wash or sanitize your hands often and avoid touching your face
  • Avoid lineups at PRESTO refill stations by loading money onto your PRESTO card online or using their app

Learn more about mandatory masks and face coverings, changes to boarding, payments, and cleaning practices on the TTC and GO Transit websites.

Download the Using Public Transit during COVID-19 infographic.

Driving, Walking & Cycling

Learn about ActiveTO which provides quiet streets, closing of major roads for active transportation, and expanding the cycling network to help people get around while practising physical distancing.

Taxis & Ride Shares

  • Sit in the back and keep the windows open
  • Wear a cloth mask or face covering
  • Wash or sanitizer your hands when you reach your destination

Learn about guidelines for taxi and ride share operators.

Toronto Island Ferry

  • Stay home if you are sick
  • You must purchase tickets in advance and tickets are only valid for the date selected
  • Washrooms at the terminal and at Toronto Island Park are open. Learn how to safely use public washrooms
  • Passengers are required to wear masks or face coverings
  • Keep two meters (six feet) apart from others
  • Frequently wash your hands and avoid touching your face with unwashed hands

Starting October 14, ferry service is operating at half capacity and on a reduced winter schedule.

During the COVID-19 pandemic there is a greater need for goods and services. One way to support individuals, families and the community is to donate money, or new and gently-used items to a charitable organization. Donations by credit card, gift card, cheque, or e-transfer allow organizations to purchase the goods they need, often at better prices. This way of giving is also safer for the donor, staff and volunteers.

Donating goods

  • Do not donate items if you or someone in your household is unwell.
  • Call or visit the organization’s website to find out what items they need or will accept.
  • Follow directions from the organization on how and where to make the donation.
  • If delivering the donation in-person, stay six feet from others and wear a mask.
  • Wash your hands before and after handling donation items.

Donating non-food items

  • Check the donation items to make sure they are in good condition.
    • Clothing should be clean, without stains or rips, and all buttons and zippers should be working.
    • Electronic goods should be in working order.
    • Dishware should not have chips or cracks.

Donating items to food banks

  • Donate items that reduce the risk of food-borne illness, such as:
    • Non-perishable food items, as they can be kept for a long period of time.
    • Pre-packaged food such as cereal, rice or pasta, and canned goods.
    • Personal care items such as soap, toothpaste and feminine hygiene products.
  • Food products must be in their original/sealed packaging and in good condition. They should not be past the best-before or expiry date.

Organizing a donation drive

  • Clearly communicate the goal of your donation drive, including who the donations are for, the type of items you are looking for, and how they should be packaged.
  • Create a safe location outside for people to drop off donations. Do not use large, enclosed donation bins, as there is a risk of people falling in.
  • Use contactless drop-off / delivery methods, if possible.
  • If donation drop-off centres are staffed, ensure everyone can maintain six feet physical distancing. Masks must be worn when in indoor public places, and should be worn outdoors when physical distancing is difficult. Consider face shields or goggles if staff will be within six feet from others.
  • Donation drives, activities and events must comply with current provincial gathering limits.
  • Wash hands before and after handling donations.

More information can be found in the COVID-19 Guidance for Food Banks/Donation Centres.

Customers purchasing or receiving donated goods

  • Wash your hands before and after handling items.
  • Clean and disinfect surfaces after putting away items.
  • Wash vegetables and fruit under cold running water before cooking and/or eating them.
  • Wash ceramic, glass and other household items with soap and warm water.
  • Launder clothing/sheets/towels and other fabrics on high heat settings (wash and dry), if possible.
  • Wash reusable shopping bags.
  • For items that cannot be cleaned or disinfected, set aside for up to seven days.

There is little risk of getting COVID-19 from food or food packaging. In general, you can lower your risk of infection by following safe food handling practices.

More information can be found in the COVID-19 Guidance When Shopping for Essentials.

Resource:

Includes haircut, nails, tattooing, piercing and other aesthetic services:

  • Stay home if you are sick
  • Make an appointment
  • Wait outside until you are called in
  • Wear a mask or face covering while indoors – As of October 10, services that involve removing your face mask or covering (e.g. facials) are not permitted
  • Stay two metres (six feet) apart as much as possible
  • Wash or sanitize your hands often and avoid touching your face with unwashed hand

Learn about guidelines for operators.

  • Stay home if you are sick
  • Wear a mask or face covering indoors and outdoors when it is difficult to maintain physical distancing
  • Keep a distance of two metres (six feet) from others
  • Wash or sanitize your hands often and avoid touching your face with unwashed hands
  • Keep your trip short and don’t meet up with others
  • If it looks crowded, come back later
  • Limit what you touch
  • Consider online ordering, delivery, and curbside pickup
  • Food courts in shopping malls are open for take-away meals only (no indoor dining available)

Learn about guidelines for operators.

Download the Going Shopping at the Mall during COVID-19 infographic.

Read Toronto Public Health’s school information for parents and caregivers, including tips on how to prepare for school during COVID-19 and what parents need to know if there is a case of COVID-19 at school.

As of October 5, visiting is restricted to essential visitors (end of life) and essential caregivers only as per Ministry guidelines. Learn more about changes for senior services and long-term care homes.

  • Wear a mask or face covering if it is difficult to maintain physical distance and in indoor public spaces
  • Only share a washroom stall with people from your household
  • Stagger your entrance into and exit from public washrooms in an effort to maintain physical distance
  • If the washroom is busy, go to another washroom or return at a different time
  • Where possible, utilize electronic push buttons or sensors to open doors, turn on sinks, flush toilets
  • Wash or sanitize your hands when entering and prior to exiting a public washroom
  • Avoid touching frequently touched hard surfaces
  • If possible, use every other stall and sink
    • To meet physical distancing guidelines, some sinks and urinals may be closed off
  • Public washrooms may have reduced hours of operation to allow for enhanced cleaning

Find public washroom locations, read the full guidelines for using public washrooms and download the Prevent the Spread of COVID-19 in Public Washrooms poster (also available in tabloid size).

  • Follow Toronto Public Health’s guidance for weddings and funerals
  • Consider postponing your wedding to a later date, or plan a virtual celebration
  • Consider a virtual funeral service for friends and family, and limit gatherings to your immediate household
  • All private and organized social events and gatherings are limited to a maximum of 10 people indoors and 25 people outdoors where physical distancing can be maintained. The two limits may not be combined for an indoor-outdoor event

Read Toronto Public Health’s guidance for indoor and outdoor events and gatherings.