Last updated: August 20, 2021 at 3:54 p.m.

About the Vaccination Text Line

Toronto residents can now text “VACCINE” to 1-833-750-0888 to be connected with resources including appointment bookings, information on vaccines and upcoming telephone town halls. Additional features of the text line will be announced in the weeks ahead. The text line makes it easier for you to be connected with resources and information about the City of Toronto’s COVID-19 Immunization Program, if you choose.

You’re receiving messages because you sent a text to the City of Toronto’s Vaccination Text Line, 1-833-750-0888. This is an automated service that provides residents with information about how to get vaccinated and the City of Toronto’s COVID-19 Immunization Program.

You can start a text conversation with the Vaccination Text Line by sending the word VACCINE to 1-833-750-0888. You’ll receive the following response with a number of options:

Welcome to the City of Toronto’ COVID-19 Vaccination Text Line.

  • Reply BOOK for a link to the Province’s vaccination registration system.
  • Reply LANG for other language options.
  • Reply FAQ for answers to frequently asked questions about COVID-19 vaccines.
  • Reply STOP to opt out.

Toronto residents also have the option of entering their postal code to receive a list of City-run clinics and pharmacies offering vaccinations nearest to them, complete with addresses and phone numbers. Availability is based on the latest data from the Province and is updated every few days.

The service is in any of the following 14 languages: Traditional Chinese, Simplified Chinese, Tagalog, Tamil, Urdu, Spanish, Portuguese, Farsi, Korean, Italian, French, Bengali, Vietnamese and Gujarati.

Reply FRENCH for Français

Reply BENGALI for বাংলা

Reply CANTONESE for 廣東話

Reply FARSI for فارسی

Reply GUJARATI for ગુજરાતી

Reply ITALIAN for Italiano

Reply KOREAN for 한국어

Reply MANDARIN for 國語

Reply PORTUGUESE for Português

Reply SPANISH for Español

Reply TAGALOG for Tagalog

Reply TAMIL  for தமிழ்

Reply URDU for اُردُو

Reply VIETNAMESE for Tiếng Việt

Please provide your first and last names, as well as your telephone number to 311 and you will be added to a City of Toronto Do Not Call list.

To opt out of texts, just reply STOP to the Vaccination Text Line.

A telephone town hall is a public meeting held over the telephone, using only audio. At telephone town halls, participants will get to hear from the Mayor or their local councillor and staff from Toronto Public Health speak about COVID-19 vaccines, and then have the opportunity to ask questions – just like at a live town hall meeting, except it’s all done over the phone.

Upcoming Town Halls

These town halls will feature community leaders from Toronto’s Latin-Canadian, Hispanic and Latinx communities, along with representatives from Toronto Public Health, the City of Toronto and Vaccine Engagement Team lead agencies.

Tuesday, August 24 from 6 p.m. to 7 p.m.:

  • there will be a Town Hall hosted by Deputy Mayor Ana Bailao. The town hall will be conducted in Portuguese.

Thursday, August 26, from 6 p.m. to 7 p.m.:

  • there will be a Town Hall hosted by co-founder of Latin American COVID Task Force Laura Guerrero. The town hall will be conducted in Spanish.

Closing the series, a city-wide English telephone hall will take place on Monday, August 30 at 6 p.m. and will feature Mayor John Tory, Dr. Eileen de Villa, Medical Officer of Health, and Chief Matthew Pegg, General Manager of the Office of Emergency Management.

Calls promoting the town halls will go out between August 23 and August 29. Another call will go out just before each town hall enabling residents to join the town hall live.

Voice Message from the City in Portuguese/Spanish

Messages promoting the two Latin-Canadian/Hispanic/Latinx town halls were sent to people living in neighbourhoods with a large number of people who speak Spanish or Portuguese as their primary language at home according to the census.

When a Town Hall is Scheduled

You can respond TTH via text to the Vaccination Text Line 1-833-750-0888 for more information. You will then have to option to add your phone number to the participant list by replying CALLME.

Closed captioning of town halls will be provided via the web livestream at or via TTY by calling 1-833-490-0778 after 6 p.m. on the day of the town hall. Anyone can listen live and submit questions during the event at or by calling 1-833-490-0778 after 6 p.m. on the day of the town hall.

Residents in specific areas/wards were invited to discuss topics specific to the area they live in. All residents in the target ward are welcome to join, even if they did not receive a robocall. People living outside the ward area can join but should be aware that some of the information discussed will be specific to that area.