Last updated: December 9, 2021 at 1:07 p.m.

About the Vaccination Text Line

Toronto residents can now text “VACCINE” to 1-833-750-0888 to be connected with resources including appointment bookings, information on vaccines and upcoming telephone town halls. Additional features of the text line will be announced in the weeks ahead. The text line makes it easier for you to be connected with resources and information about the City of Toronto’s COVID-19 Immunization Program, if you choose.

You’re receiving messages because you sent a text to the City of Toronto’s Vaccination Text Line, 1-833-750-0888. This is an automated service that provides residents with information about how to get vaccinated and the City of Toronto’s COVID-19 Immunization Program.

You can start a text conversation with the Vaccination Text Line by sending the word VACCINE to 1-833-750-0888. You’ll receive the following response with a number of options:

Welcome to the City of Toronto’ COVID-19 Vaccination Text Line.

  • Reply BOOK for a link to the Province’s vaccination registration system.
  • Reply LANG for other language options.
  • Reply FAQ for answers to frequently asked questions about COVID-19 vaccines.
  • Reply STOP to opt out.

Toronto residents also have the option of entering their postal code to receive a list of City-run clinics and pharmacies offering vaccinations nearest to them, complete with addresses and phone numbers. Availability is based on the latest data from the Province and is updated every few days.

The service is in any of the following 14 languages: Traditional Chinese, Simplified Chinese, Tagalog, Tamil, Urdu, Spanish, Portuguese, Farsi, Korean, Italian, French, Bengali, Vietnamese and Gujarati.

Reply FRENCH for Français

Reply BENGALI for বাংলা

Reply CANTONESE for 廣東話

Reply FARSI for فارسی

Reply GUJARATI for ગુજરાતી

Reply ITALIAN for Italiano

Reply KOREAN for 한국어

Reply MANDARIN for 國語

Reply PORTUGUESE for Português

Reply SPANISH for Español

Reply TAGALOG for Tagalog

Reply TAMIL  for தமிழ்

Reply URDU for اُردُو

Reply VIETNAMESE for Tiếng Việt

Please provide your first and last names, as well as your telephone number to 311 and you will be added to a City of Toronto Do Not Call list.

To opt out of texts, just reply STOP to the Vaccination Text Line.

A telephone town hall is a public meeting held over the telephone, using only audio. At the next two telephone town halls, participants will get to hear Dr. Shovita Padhi or Dr. Vinita Dubey and a Specialist from SickKids speak about the paediatric COVID-19 vaccines, and then have the opportunity to ask questions – just like at a live town hall meeting, except it’s all done over the phone.

Upcoming Town Halls

  • Tuesday, December 14 at 6:30 p.m.
  • Saturday, December 18 at 1 p.m.

The City of Toronto and Toronto Public Health will use the town hall to communicate important information about the City’s COVID-19 vaccine plans, and in particular the paediatric COVID-19 vaccine roll-out, as well as the new eligibility for third doses, which are available to all people 50 years of age or more, who are six months out from their second dose of the COVID-19 vaccine. Torontonians will also be reminded that it is never too late to get your first or second dose of the COVID-19 vaccine.

Robocall Message Announcing the Town Halls

A recorded message by Mayor John Tory will invite participants to a Telephone Town Hall meeting happening Tuesday, December 14 at 6:30 p.m. and again on Saturday, December 18 at 1 p.m. to discuss the paediatric COVID-19 vaccine rollout. Associate Medical Officer of Health Dr. Vinita Dubey will join on Tuesday and on Saturday by Dr. Shovita Padhi will be on the panel. There will also be a paediatrician from the Hospital for Sick Children (SickKids) on the calls to answer your questions about the paediatric COVID-19 vaccine. The Mayor is encouraging eligible residents and their children to get their vaccines as soon as possible, and is reminding residents that anyone in Toronto aged 5+ is now able to book a vaccine appointment through the provincial booking portal.

How to Join

If you received a message about the town hall you will receive a call back at the beginning of the event to join over the phone. You can also listen live during the event at toronto.ca/vaccinetownhall and submit questions, or call in after 6:30 pm on December 14 or 1 p.m. on December 18 by calling 1-833-490-0778

You can listen live during the event at  toronto.ca/vaccinetownhall and submit questions, or call in after 6:30 p.m. on December 14 or 1 p.m. on December 18 by calling 1-833-490-0778.

Closed captioning of town halls will be provided via the web livestream at toronto.ca/vaccinetownhall or via TTY by calling 1-833-490-0778 after 6:30 p.m. on December 14 or 1 p.m. on December 18.

All residents are welcome to join, even if they did not receive a robocall.