Last updated: October 22, 2021 at 11:45 a.m.

Provincial regulations require that patrons in mainly indoor settings provide proof that they are fully vaccinated.

Read the Reopening Guide for Toronto Residents to learn about what is expected in many establishments related to proof of vaccination, capacities and more.

 

Find walk-in vaccinations for first or second doses at City-run clinics Tuesday to Saturday from 1 p.m. to 7 p.m. as well as daily mobile vaccination clinics near you.

Learn more about:

You can show a paper or digital copy of your vaccination receipt(s) that proves you are fully vaccinated. Receipts must include your name, date of vaccination and product name (brand of vaccine) at the time of vaccination. A vaccination receipt includes any of the following:

  • A paper copy of the vaccination receipt given to you at an Ontario vaccine clinic during your appointment
  • A vaccination receipt signed by an Indigenous Health Provider
  • A vaccination receipt sent to you by email from the Ontario Ministry of Health after your appointment (digital or printed paper copy)
  • A downloaded vaccination receipt from Ontario’s provincial booking portal (digital or printed paper copy)
  • A vaccination receipt from outside Ontario that shows that you are fully vaccinated against COVID-19.

You must also confirm that the vaccine receipt is yours by showing identification issued by an institution or public body that includes your name and date of birth.

If you received a vaccine outside Ontario you do not need to wait until your vaccine is documented by Toronto Public Health to access settings where proof of vaccination is required. You can use your vaccination receipts for doses received outside Ontario with your identification.

Enhanced vaccine certificates

As of Monday October 18, the enhanced vaccine certificate with scannable QR code will be available for all vaccinated Ontarians to download. You can save the electronic version of your vaccine certificate with a QR code to your phone or print a paper copy. Businesses must accept both electronic and paper versions.

Digital and paper vaccination receipts will continue to be accepted as proof of vaccination. The province is encouraging everyone to download the enhanced vaccine certificate with a QR code as an easier, more secure and convenient way to have your proof of vaccination verified.

You will need to continue to show a piece of identification with your name and date of birth along with your proof of vaccination.

Work is underway that to integrate medical exemptions and clinical trial exemptions into electronic certificates with QR codes.

If you have a green photo health card:

  • You can log in to the provincial portal to download your enhanced vaccine certificate with QR code.
  • To log in and get your certificate, you will need:
    • a green photo health (OHIP) card (you will need numbers from both the front and back of the card, expired cards will be accepted)
    • your date of birth
    • your postal code (the one associated with your health card)

If you have a red and white health card:

  • Call the Provincial Vaccine Booking Line at 1-833-943-3900. The call centre agent can email you a copy of your certificate.

If you do not have a health card:

  • If you have a COVID ID that has been provided by Toronto Public Health or another agency, you may request your vaccination certificate by calling the Provincial Vaccine Booking Line at 1-833-943-3900. You will be asked to provide your COVID ID.
  • If you have not previously been provided with a COVID ID you may request one by contacting the Toronto Public Health Hotline at 416-338-7600, seven days a week from 8:30 a.m. to 8 p.m.
    • Please note that the COVID ID is only for accessing COVID-19 vaccine or COVID-19 vaccination certificates. It does not have additional uses or provide access to other health services outside the COVID-19 vaccine services noted here.

What to do if there is an error on your vaccination receipt:

If there is an error on your vaccination receipt, including your name or date of birth, please contact the organization where you received the vaccine to request a correction.

If you received your vaccine at a City of Toronto immunization clinic

Please call Toronto Public Health at 416-338-7600, seven days a week from 8:30 a.m. to 8 p.m. You may be asked to leave your contact information so that a representative can call you back to correct the information.

If you received a vaccine outside Ontario that has been documented by Toronto Public Health

Please call Toronto Public Health at 416-338-7600, seven days a week from 8:30 a.m. to 8 p.m. You may be asked to leave your contact information so that a representative can call you back to correct the information.

If you received your vaccine at a hospital clinic, hospital-run community clinic, or pharmacy:

Please contact the hospital or pharmacy location where you received your vaccine.

What can I show as proof of identification?

Everyone must provide a form of identification so that the business or organization can confirm the proof of vaccination belongs to the person presenting it. Identification must be issued by an institution or public body and show your name and date of birth. A photo identification is not required.

Examples of identification documents that may be used as proof of identification include:

  • Birth certificate
  • Citizenship card
  • Driver’s licence
  • Government (Ontario or other) issued identification card, including health card
  • Indian Status Card /Indigenous Membership Card
  • Passport
  • Permanent Resident card

Photocopies and electronic versions of ID (stored in phone) may be used by youth, aged 12-17.

Toronto Public Health is currently receiving a high volume of requests from residents who received COVID-19 vaccine doses outside Ontario. Toronto Public Health will continue to process all requests and encourages residents to document doses received outside Ontario. If you received a vaccine outside Ontario, you do not need to wait until your vaccine is documented by Toronto Public Health to access settings where proof of vaccination is required. You can use your vaccination receipts for doses received outside Ontario with your identification.

If you live in Toronto and received a first or second dose outside Ontario, please document your vaccine in Toronto Public Health’s online form. You can document individual COVID-19 vaccines or a full series in Toronto Public Health’s online form. You will be required to submit proof of vaccination.

Some people vaccinated in Ontario received vaccine from what is referred to as non-Ontario stock. This refers to vaccine that was not allocated to Ontario or recorded in the provincial vaccine management system. Generally these doses were delivered at institutions such as correctional facilities, military groups or embassies. People who received one or two doses of vaccine from the non-Ontario stock may also document them through Toronto Public Health’s online form.

Document your out of province or non-Ontario stock vaccine

Wait Times for Processing Out-of-province Doses

Toronto Public Health (TPH) continues to receive a high volume of requests to create vaccination records for residents who received their vaccination(s) outside Ontario. Each of these requests requires a careful manual review and data input by staff and as a result, residents may experience wait times in receiving confirmation that their Ontario vaccination record has been created.

TPH estimates that requests will be processed within 20 business days, though actual processing times may vary as request volumes fluctuate. Please note that submissions with incomplete or unclear information, including errors, may take additional time to process, as they require additional client follow-up.

Need Help

If you need assistance documenting your COVID-19 vaccine or if you are not able to provide proof of your vaccination, please call Toronto Public Health at 416-338-7600 (TTY: 416-392-0658).

Proof of Vaccination: City Recreation Facilities

The Provincial proof of vaccination and Identification Requirements to Access City Services went into effect on September 22, 2021. These requirements apply to many program participants, visitors, permit holders, coaches, volunteers and spectators entering indoor areas of City fitness centres and weight rooms, arenas, pools, gymnasiums, sport and fitness programs, meeting and event spaces and theatres. This includes:

  • Indoor areas of fitness centres, weight rooms and fitness classes for participants 12 years and older
  • Organized sports, dance, martial arts and swimming programs for participants 18 years and older
  • Spectators 12 years and older and their caregivers, and those 18 years and older accessing an indoor area used for sports and recreation fitness activities
  • Patrons and permit holders (including coaches and volunteers of permit holders)

Public health measures such as health screening, contract tracing, masking, physical distancing and capacity restrictions shall continue to apply.

Some exceptions include:

  • Children under 12 years old
  • Patrons under 18 years actively participating (i.e. not spectators) in organized sport
  • Medical exceptions with a written document from a medical doctor or registered nurse
  • Wedding ceremony or funeral service held at a meeting or event space
  • Patrons entering indoor areas for certain purposes such as solely for washroom use, making a retail purchase or picking up/paying for an order

If this applies to you, at every visit you must show both:

  • proof of your vaccination, like your vaccination receipts
  • personal identification (e.g. driver’s license, birth certificate, utility bill, etc.)

As of November 1, 2021, those aged 12 and older who are actively participating in indoor organized sports must have proof of vaccination. Those under 18 years actively participating in outdoor sports do not need proof of vaccination.

Other exceptions include:

  • Children under 12 years old
  • Medical exceptions with a written document from a medical doctor or registered nurse
  • Wedding ceremony or funeral service held at a meeting or event space

Proof of Vaccination: City Employees

The City has developed a vaccination policy for City employees, volunteers and students.