You have received this text because your phone number was identified as part of a COVID-19 contact tracing investigation in the community. This means that you may have been exposed to COVID-19 and that you are at risk of developing COVID-19. This is what you need to do and what you need to know:

What you need to do and know:

  1. When to self-isolate
  2. When to get tested
  3. Check for symptoms
  4. Tell others
  5. Protecting others

If you live, work, attend, volunteer, or are admitted to a high-risk setting (e.g. hospitals including complex continuing care facilities and acute care, congregate living settings including long-term care and retirement homes, or First Nations, Inuit, and Métis communities), learn more about what to do.

1. When to Self-isolate

  • You may be required to self-isolate depending on which of the three scenarios below applies to you:
    1. If you have symptoms of COVID-19, you must self-isolate – go to our symptoms page to find out if you have COVID-19.
    2. If you live with the person with COVID-19 you must self-isolate while the case is isolating regardless of your age, vaccination status or previously testing positive.
    3. If you do not live with the person with COVID-19, follow the table below:
How Old Are You? How Many Vaccine Doses Have You Had? Actions
12 years of age or older

Two or more


Less than two

  • You do not need to self-isolate*
  • Self-Monitor for symptoms for 10 days after your last exposure to the person with COVID-19

  • Self-Isolate for 10 days after your last exposure to the person with COVID-19
  • If you do not know the last day you had contact with the person with COVID-19, self-isolate for 10 days from receiving this text.
11 years of age or younger
  • You do not need to self-isolate*
  • Self-Monitor for symptoms for 10 days after your last exposure to the person with COVID-19
  • If you do not know the last day you had contact with the person with COVID-19, self-isolate for 10 days from receiving this text.

 

* If you have a weak immune system you must self-isolate for 10 days regardless of your age or vaccination status.

Self-Isolation Information

  • Self-isolation is legally required under the Health Protection and Promotion Act. If you do not self-isolate, you can be fined.
  • Self-isolation means that you must stay home, keep away from others, wash your hands often with soap and water, cover your coughs and sneezes, and wear a mask.
  • Read the How to Self-isolate fact sheet for more information.
  • If you cannot isolate at home, you may qualify to stay at the Toronto Voluntary Isolation Centre (TVIC). You can refer yourself to TVIC by calling 416-338-7600. Get more info here.
  • You can stop self-isolating if you have not developed symptoms of COVID-19 by the end of your isolation period.

2. When to Get Tested

3. Check for Symptoms

  • Check for symptoms every day for 10 days after you last had close contact with the person with COVID-19.
    • If you do not know the last day you had contact with the person with COVID-19, check for symptoms every day for 10 days from receiving this text.
    • If you develop symptoms of COVID-19, you must self-isolate immediately. Find out if you have COVID-19, based on your symptoms.
    • If your symptoms feel worse than a common cold, call your health care practitioner or Telehealth Ontario at 1-866-797-0000.
    • If you have severe symptoms, such as difficulty breathing or chest pain, call 911.

 4. Tell Others

  • Tell your employer you have been exposed to someone with COVID-19.
  • Follow any restrictions from work, as specified by your employer.
  • If you develop symptoms, you must tell all of your household members (regardless of their vaccination status) that they must self-isolate.
  • Before going for in-person medical care, tell them that you are a close contact of someone with COVID-19.

 5. Protecting Others

  • Even if you do not need to self-isolate:
    • You should still wear a mask, keep physical distance and follow all other public health measures.
    • You should not visit any high-risk settings (e.g. hospitals, long-term care homes, or congregate living settings) or individuals who may be at higher risk for illness (e.g. older adults, those with a weak immune system) for 10 days since the last time you saw the person with COVID-19 (or receiving this text if you do not know the last day you had contact with the person with COVID-19).

More Information

  • To learn more about what to do as a close contact.
  • COVID-19 Vaccines:
  • If you have any questions, visit www.toronto.ca/COVID19 or call the COVID-19 Hotline at 416-338-7600, Monday-Sunday 8:30 a.m. to 4:30 p.m.
  • If you need social supports and community resources, please call/text 211.
  • If you need medical assistance, please call Telehealth Ontario 24 hours a day at 1-866-797-0000 or call 911 in an emergency.