You have received this text because you/your child have been identified as someone who has a confirmed or probable test result for COVID-19. Please review the following next steps that you/your child are required to complete:

  1. Self-Isolate
  2. Check for Symptoms
  3. Tell Others
  4. When to Return to Work/School/Childcare and Other Activities
  5. Protect Others After Self-Isolation Ends

1. Self-Isolate

  • You/your child must self-isolate immediately
  • This means stay home, keep a 6 feet distance from others, wash hands often with soap and water, cover coughs and sneezes, and wear a well-fitted mask.
  • Read the how to self-isolate fact sheet for more information.
  • To find out how long you/your child need to self-isolate, review the table below:
Population Isolation Period
  • Fully vaccinated individuals (e.g., two or more doses)
  • Children 11 years of age or younger
5 days after symptom onset or positive test date, whichever happened first
  • Individuals 12+ who are NOT fully vaccinated
  • Individuals with a weak immune system (immunocompromised)*
  • Hospitalized for COVID-19 related illness (not in ICU) or residing in other high-risk settings (e.g. long-term care home, or congregate setting)
10 days after symptom onset or positive test date, whichever happened first
  • Severe illness (requiring ICU-Level of care)
20 days after symptom onset or positive test date, whichever happened first

*If you have a weak immune system, speak with your health care provider to find out if this direction applies to you.

  • If you/your child have recently travelled internationally and have received COVID-19 guidance from a federal government representative, follow those instructions and isolate for the longest isolation period that has been advised.
  • If self-isolation is not possible at home, you may qualify to stay at the Toronto Voluntary Isolation Centre(TVIC). You can refer yourself to TVIC by calling 416-338-7600.

2. Check for Symptoms

  • While self-isolating, check for symptoms every day.
  • If you/your child have symptoms, you may be eligible for COVID-19 Treatment. Treatment must be taken within the first 5-7 days from the start of symptoms.
  • If symptoms feel worse than a common cold, call your health care practitioner or Health Connect Ontario at 811.
  • If symptoms are severe such as difficulty breathing or chest pain, call 911.
  • Before going for in-person medical care, tell them that you/your child tested positive for COVID-19 or have symptoms of COVID-19.

3. Tell Others

  • Tell people you live with (household members) that they may need to self-isolate and take steps to protect others
  • Tell close contacts outside your household that they must self-monitor for COVID-19 symptoms and take steps to protect others (e.g. wear a well-fitted mask in public) for 10 days after the last day they saw you/your child.
  • Please refer all of your close contacts to the information on our website.
  • Tell your employer and follow their COVID-19 policies.

Who are close contacts?

Close contacts are people you/your child spent time with during your/your child’s infectious period, including:

  • Anyone you/your child live with.
  • Anyone who was within 2 metres (6 feet) of you for 15 minutes or more, without a well-fitted mask.
  • Anyone you/your child had contact with many times over a 24-hour period (even if less than 15 minutes each time) without a well-fitted mask.

Find out your/your child’s infectious period:

  • Your/your child’s infectious period started 48 hours before your/your child’s first symptom (or test date, if you have no symptoms).

4. When to Return to Work/School/Childcare and Other Activities

  • You/your child may return to work/activities after the self-isolation end date (at 11:59 p.m.) if:
    • You/your child do not have a fever (without taking fever-reducing medications), and;
    • Symptoms have been getting better for 24 hours (or 48 hours if vomiting or diarrhea).
  • If you work in a high-risk setting (e.g. hospital, long-term care home), follow your employer’s directions about when to return to work
  • If symptom(s)/fever are not getting better, continue to self-isolate until they have improved.
  • Re-testing (e.g., clearance testing) or getting a doctor’s note is not required to return to work and other activities.

5. Protect Others After Self-Isolation Ends

  • For the 10 days (20 days if weak immune system) after symptoms started (or positive test date if no symptoms), you/your child must:
    • Wear a well-fitted mask in public places including while exercising or playing sports. Avoid activities that require mask removal (e.g., dining out).
    • NOT visit or attend work at high-risk settings and NOT visit individuals who may be at higher risk for illness (i.e., older adults, those that have a weak immune system).

 More Information

  • Visit our what to do if you have COVID-19 webpage for more information.
  • Toronto Public Health strongly encourages everyone to get vaccinated and receive all the recommended doses, including booster dose(s) that you/your child are eligible for.
  • If you have any questions, visit or call the COVID-19 Hotline at 416-338-7600, Monday-Friday 8:30 a.m. to 4:30 p.m.
  • If you need social supports and community resources, please call/text 211.
  • If you need medical assistance, please call Health Connect Ontario 24 hours a day at 811 or call 911 in an emergency.