Toronto Water service overview

  • Provides approximately 435 billion litres of safe drinking water to approximately 3.6 million residents and businesses in Toronto and portions of York Region.
  • Provides the collection and treatment of approximately 400 billion litres of wastewater for 2.8 million residents in Toronto and a portion of Peel Region.
  • Manages stormwater caused by rain and melted snow to help prevent basement flooding and improve the quality of stormwater released back into Toronto’s environment.
  • Maintains and services assets worth $28.6 billion, including four water and four wastewater treatment plants.
  • Major multi-year capital projects (total value of approximately $870 million) anticipated to start in 2019 include:
    • Ashbridges Bay Treatment Plant: Polymer Upgrades; Phase 2 of the Integrated Pumping Station Construction; Waste Activated Sludge Upgrades.
    • Highland Creek Wastewater Treatment Plant: Liquid Train Repairs.
    • Linear Capital Projects: Multi-year Sewer Inspection Contract; 2021-2023 Standalone Linear Engineering; Multi-year Standalone Watermain Replacement Construction.
    • Basement Flooding Protection Program: Toronto City Council approved increasing the basement flooding study areas from 31 in 2006 to 67 in 2013. A total of 35 study areas have been completed to date; eight are ongoing of which six will be completed in early 2019 and two are anticipated to be completed in 2020; an additional 24 study areas will be initiated in 2019. Construction projects have been completed in 12 study areas.

Budget overview

The recommended 2019 Toronto Water budget consists of:

  • Operating budget of $463.87 million, plus a capital reserve contribution of $867.37 million for a total operating budget of $1.331 billion
  • Capital budget of $960.5 million
  • Ten-year capital plan of $13.6 billion, including:
    • $4.4 billion for Water Treatment & Supply
    • $5.8 billion for Wastewater Treatment & Collection
    • $3.4 billion for Stormwater Management (including basement flooding prevention and wet weather flow management to improve Lake Ontario water quality)

Rate overview

  • The 2019 operating budget recommends a 3.98% rate increase effective April 1, which is equivalent to a 3% annualized increase for 2019.
  • This will bring the total anticipated revenue for 2019 to $1.331 billion (inclusive of the water rate, all user fees and other revenues).
  • For the average Toronto household using 240 cubic metres of water, this will result in:
    • Projected daily cost of $2.58
    • Annual increase of $27
    • Projected annual cost of $940

Key initiatives for 2019

Program 2019 10-Year Plan
Infrastructure State of Good Repair funding* $495 million $6.8 billion
Wastewater Treatment Plant upgrades $ 231 million $3.24 billion
Watermain and Sewer (including trunk mains and engineering costs) $ 354 million $4.95 billion
Wet Weather Flow Master Plan $ 132 million $1.72 billion
Basement Flooding Protection Program $ 76 million $1.69 billion


* Toronto Water has the largest State of Good Repair infrastructure backlog of urban centres in Canada at $1.5 billion. By investing $495 million in 2019 in infrastructure renewal funding and $6.8 billion over 10 years, the City will eliminate all but $210 million of the backlog by 2028.

Media contacts: Toronto Water, Kris Scheuer, Strategic Communications, 416-338-0698,