Yesterday, based on recommendations from Toronto’s Medical Officer of Health, Dr. Eileen de Villa, the City of Toronto cancelled most programming and closed a number of facilities in response to the evolving COVID-19 situation in the city. The City of Toronto recognizes residents and businesses have many questions about service impacts.
Cancellations and closures are now listed online on https://www.toronto.ca/. Residents and businesses with questions about program and service impacts should read the webpage carefully. Webpages on toronto.ca are also available for translation into 51 languages. A “translate” button sits at the bottom of each webpage.
311 and the Toronto Public Health Hotline are experiencing a very high volume of calls. Answers to the many questions residents have are available at toronto.ca. By using this online resource, wait times can be reduced, allowing staff to address more complex questions over the phone.
The revised service impact webpage has information on all major City programs and services, including:
• March Break camp cancellations
• Child care centre closures
• Recreation and community centre closures
• Shelter and supports for individuals experiencing homelessness
• Event permit cancellations
• Library, museum, gallery, and theatre closures
Emergency services, garbage collection, water treatment, TTC and road maintenance operations are unaffected and will continue to deliver services to residents and businesses.
The City’s website will be updated regularly as new information becomes available. People are encouraged to check back often for the latest information on programs and services.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information visit http://www.toronto.ca or follow us on Twitter at http://www.twitter.com/CityofToronto, on Instagram at http://www.instagram.com/cityofto or on Facebook at http://www.facebook.com/cityofto.