July 14, 1998
To:Strategic Policies and Priorities Committee
From:City Clerk
Re:Transition Projects
Recommendations:
The Budget Committee on July 13, 1998, recommended to the Strategic Policies and
Priorities Committee, and Council, that:
(1)$570,000.00 be approved for Transition Project F-7 - Toronto Fire Service (Training -
manuals, equipment, seminars - standardization required);
(2)$150,000.00 be approved for a feasibility study for Transition Project F-2 - Toronto Fire
Service - (Radio Communications System) and that the Fire Chief report to Council on July
29, 1998 on a breakdown of how the $150,000.00 will be spent;
(3)$700,000.00 be approved for Transition Project F-1 - Toronto Fire Service (Station
Location Study);
(4)$940,000.00 be approved for Transition Project F-4 - Toronto Fire Service -
(Headquarters Consolidation);
(5)$121,000.00 be approved for Transition Project CLK-04 - Clerk's Department -
(Training, Dismantle and Relocate, Centralize Mail/Courier, File Server Archiving);
(6)Transition Project TP-6 - Transportation (Legislative and Operating Harmonization and
Consolidation) be approved, subject to the work being carried out in-house;
(7)$199,000.00 be approved for Transition Project TP-10 - Transportation (Purchase of
License of ITX Source Code);
(8)$250,000.00 be approved for Transition Project TPA-1 - Parking Authority
(Consolidation/Renovations to Head Office, 33 Queen Street East);
(9)$870,000.00 be approved for Transition Project H-1 - Health Department (Vaccine
Preventable Disease Redesign);
(10)$392,000.00 be approved for Transition Project Chi 01 - Child Care (Relocation of two
field offices to Civic Centres);
(11)$192,000.00 be approved for Transition Project Chi 02 - Child Care (Management of
Downloaded Information (Executive Office) and the Commissioner of Community and
Neighbourhood Services report back to the Budget Committee advising if the work is being
done externally or internally;
(12)$47,000.00 be approved for Transition Project Chi 03 - Child Care (Financial
Reporting Processes for Downloaded Programs);
(13)$100,000.00 be approved for Transition Project Chi 04 - Child Care (Equipping
Program Consultants for Increased and Diversified Caseload);
(14)$1,781,000.00 be approved for Transition Project SS 01 - Social Assistance and
Employment Support (Caseload Transfer from Provincial FBA Program to Municipal
Ontario Works Program) and that the Commissioner of Community and Neighbourhood
Services provide a confidential report as to how the City can manage the costs of this
program more efficiently;
(15)$651,000.00 be approved for Transition Project IT-1 - Information Technology
(Telecommunications: external consultant; labour cost plus leased lines)
(16)$5,000,000.00 be approved for Transition Project HR-1 - Chief Administrative Office -
(Amalgamation and Service Rationalization) and that the Chief Administrative Officer
provide a status report to the Budget Committee at the end of 1998;
(17)$1,315,000.00 be approved for Transition Project HR-3 Finance and Human Resources
(various including: Excluded Employee Compensation Plan, Labour Relations Consultants,
External Search Consultants and New Employee Benefits Plan Consultants and that the
Corporate Services Committee be requested to review the use of consultants, in the Finance
and Human Resource area, with a view to reducing the City's reliance on consultants;
(18)Transition Project PUD-l - Urban Planning (New Official Plan) be approved and the
Commissioner of Urban Planning and Development Services report back to the Budget
Committee in October if funding for this project cannot be absorbed within the departmental
budget.
The Budget Committee reports having deferred the following:
(a)Transition Project F-5 - Toronto Fire Service - (Self-contained breathing apparatus) and
requested:
(i)the Fire Chief to proceed with the work on a unified single breathing apparatus; and
(ii)the Chief Financial Officer and Treasurer and Fire Chief to provide to the Budget
Committee in September or October an overview on what type of breathing apparatus is
being recommended, the phasing in of this apparatus; and the timing for standardized
training after the purchase of the breathing apparatus.
(b)Transition Project F-3 - Toronto Fire Service (Computer Assisted Dispatch System
(CAD/RMS) until September 1998;
(c)Transition Project TP-1 Transportation (Evaluation, selection and implementation of
unified business application systems, road allowance control, work management, capital
accounting and other) until September 1998.
(d)Transition Projects HOU 01 and 03 - Housing (Financial and Property Management,
Cityhome, and Registry Information Tracking) pending receipt of the report from the
Ontario Housing Corporation;
(e)Transition Project FM-3 - Facilities Management (Business Systems Integration) to the
next meeting of the Budget Committee and that the City Solicitor provide a report on the
licensing issue;
(f)Transition Project FM-4 - Facilities Management (Contingency moves to be identified)
and that the Commissioner of Corporate Services bring forward to the next Budget
Committee meeting the details of the Request for Proposal for this transition project; and
(g)the report (July 12, 1998) from the Commissioner of Corporate Services regarding the
use of consultants in the City Hall relocations to the next meeting of the Budget Committee.
The Budget Committee also reports having referred Transition Project HOU 02 - Housing
(Systems Standardization) to the Executive Director of Information Technology for a report
back to the Budget Committee.
Background:
The Budget Committee on July 13, 1998, had before it the following:
(a)financial summary of the transition projects from the Chief Administrative Officer,
deferred from the Budget Committee meeting held on July 7, 1998, indicating those
transition projects which are of a high priority and those which can be deferred until
September 1998;
(b)report (July 7, 1998) from the Fire Chief regarding the radio communications system;
(c)report (July 13, 1998) from the Fire Chief regarding an overview of transitional funding
requests;
(d)report (July 10, 1998) from the Medical Officer of Health providing additional
information regarding the vaccine preventable disease program;
(e)report (July 12, 1998) from the Commissioner of Corporate Services regarding the use
of consultants in the City Hall relocations; and
(f)communication (July 13, 1998) from the Project Manager, Computer-Aided Dispatch
and Records Management System regarding funds for the CAD/RMS Project for Fire
Services.
City Clerk
Barbara Liddiard/RC/cp
Item No. 1
Attachment
Sent to:Chief Administrative Officer
Chief Financial Officer and Treasurer
Commissioner of Corporate Services
Commissioner of Urban Planning and Development Services
Commissioner of Works and Emergency Services
Commissioner of Community and Neighbourhood Services
City Solicitor
Executive Director of Information Technology
Fire Chief
Corporate Services Committee
c.Medical Officer of Health
Director of Budgets
(Report dated July 7, 1998 addressed to the
Budget Committee from the
Fire Chief)
Purpose:
The Fire Service radio communications systems are presently made up of a variety of 800
MHZ technologies, as well as VHF and UHF systems. These systems were purchased as
independent systems, and the design and coverage areas were developed within the old
municipal boundaries. There is an urgent requirement to implement an integrated solution to
the 800 MHZ radio communications systems, thereby providing an increased level of
service to the public as well as reducing the risk to fire fighters and providing standardized
operations throughout the Toronto Fire Service.
Funding Sources, Financial Implications and Impact Statement:
The proposed solution is a smartzone trunking network, comprised of four simulcast
trunking zones that preliminary predictions indicate deliver portable street level coverage
and medium in building portable radio coverage that is augmented by additional receiver
sites and mobile repeaters throughout the city.
The four radio communications system zones are:
- West Zone(Etobicoke)
- North Zone(North York)
- East Zone(Scarborough and East York)
- South Zone(Toronto and York)
The proposed solution will be a three year transitional investment totaling $26,000,000.
Recommendations:
It is recommended that:
(1)transitional funding in the amount of $26,000,000. be approved for the implementation
of a fully integrated 800 MHz radio communications system for the Toronto Fire Service.
(2)the appropriate Toronto Fire Service staff be authorized to implement the integrated 800
MHz radio communications system.
Council Reference/Background/History:
This project was originally submitted January 8, in the Fire Services Capital Budget, and
then re-submitted February 18 when the Transition Projects were removed from the Capital
Program.
Comments and/or Discussion and/or Justification:
The integrated radio communications system must establish consistent coverage and a
standard technology platform for the Fire Service throughout the City of Toronto. The
Toronto Fire Services has an existing investment of $7.7 Million in operational 800 MHz
radio communications equipment. York and Toronto were in the process of upgrading from
VHF and UHF to 800 MHz prior to amalgamation, but the projects were postponed.
The Fire Service must implement an integrated 800 MHZ radio communications system.
This integrated system will establish the communications backbone for the Fire Service and
facilitate seamless operations for coordinated closest vehicle response to emergency
incidents across the City of Toronto. The Fire Service has the most stringent requirements of
the three public safety agencies, and the most severe working environment. The design and
implementation of this system would upgrade each individual system to a homogeneous
technology platform, providing consistent radio coverage, and ensuring standard operations
and firefighter safety.
Toronto Fire Services, under the guidelines of the Peer Review, assessed opportunities for
integration between the Emergency Services for radio communications systems. This design
was consistent with the existing systems presently operated by Toronto Police Services and
Toronto Fire Services. A joint design group identified areas to eliminate duplication and
reuse existing equipment where possible. The Fire Services have not yet finalized a system
design and subsequent levels of integration, but have agreed at a minimum, to share radio
communications infrastructure with Toronto Police Services.
Estimated costs of $21,000,000. for infrastructure, equipment, and support services is
included in transition capital costs for the Fire Service. The Fire Service has the most
stringent requirements for radio communications in terms of coverage, working environment
and grade of service (access to channels), therefore a further $5,000,000. is required to
address the Fire Services' unique requirements for in building radio coverage using radio
receiver sites and mobile repeaters, and fire station alerting.
The project has been identified in a number of phases, the end result being a four zone
networked integrated radio communications system. A cost breakdown of the individual
phases of the project is included.
Conclusions:
The Fire Service does not have in house expertise to perform either the engineering and
systems design for a new system, or the independent engineering review of that design.
An engineering consultant must be contracted to review the Fire Service's needs and
develop an overall integration plan.
Contact Names:
Vera Maute Vince St Jean
392-1700396-5362
Appendix I
Fire Service - Integrated Radio Communications System
"West Zone"
|
Present system |
800 MHZ trunked single site 12 channel municipal radio
communications system.
|
Required System |
Two site trunked simulcast smartzone 800 MHZ radio
communications system.
|
Required Equipment |
To establish a second site, the site must first be prepared. This will
include leasehold improvements, communications links, a tower, a
shelter may be needed, a UPS system and heating, ventilation and
air conditioning.
Equipment required for the second site would include repeaters,
site controller, linking equipment to T1 lines, RF antenna,
grounding, line filtering/combining, site alarms, simulcast.
The existing site would require upgrades to software, additional
equipment listed above, hardware upgrades to accommodate
simulcast.
|
Reason |
The zone must be brought up to the consistent operational
standard established for the integrated system (Trunked simulcast
smartzone networking). Two sites are required to provide adequate
coverage.
|
Services |
Project Management, Engineering, Testing and Cutover Planning.
The upgrade of this zone requires a coordinated cutover plan. This
is a live system, and cutover must not impact operations.
|
Estimated Cost |
$1,400,000
|
Fire Service - Integrated Radio Communications System
"North Zone"
|
Present system |
800 MHZ conventional three site 5 channel radio
communications system.
|
Required System |
Four site trunked simulcast smartzone 800 MHZ radio
communications system.
|
Required Equipment |
To establish a fourth site, the site must first be prepared. This will
include leasehold improvements,, communications links, a tower, a
shelter may be needed, a UPS system and heating, ventilation and
air conditioning.
Equipment required for the fourth site would include repeaters,
site controller, linking equipment to T1 lines, RF antenna,
grounding, line filtering/combining, site alarms, simulcast.
The existing sites would require main site and remote site
controllers, upgrades to software, additional equipment listed
above, and hardware upgrades to accommodate simulcast.
|
Reason |
The zone must be brought up to the consistent operational
standard established for the integrated system (Trunked simulcast
smartzone networking). Four sites are required to provide adequate
coverage
|
Services |
Project Management, Engineering, Testing and Cutover Planning.
The upgrade of this zone requires a coordinated cutover plan. This
is a live system, and cutover must not impact operations.
|
Estimated Cost |
$1,700,000
|
Fire Service - Integrated Radio Communications System
"East Zone"
|
Present system |
800 MHZ trunked two site simulcast 8 channel municipal radio
communications system and an 800 MHZ trunked single site 5
channel municipal radio communications system.
|
Required System |
Three site trunked simulcast smartzone 800 MHZ radio
communications system.
|
Required Equipment |
Equipment required to consolidate the two existing systems would
include repeaters, site controller, linking equipment to T1 lines, RF
antenna, grounding, line filtering/combining, site alarms,
simulcast.
The existing sites would require upgrades to software, additional
equipment listed above, and hardware upgrades to accommodate
simulcast. An upgrade would be required to link the systems to the
fibre loop. |
Reason |
The zone must be brought up to the consistent operational
standard established for the integrated system (Trunked simulcast
smartzone networking). The three sites would consolidate the
existing East York and Scarborough systems, expanding the
capacity of the system to 13 channels.
|
Services |
Project Management, Engineering, Testing and Cutover Planning.
The upgrade of this zone requires a coordinated cutover plan. This
is a live system, and cutover must not impact operations.
|
Estimated Cost |
$1,500,000
|
Fire Service - Integrated Radio Communications System
"South Zone"
|
Present system |
Toronto currently uses a UHF 400 MHZ conventional customized
radio communications system. The system was implemented in
1980.
|
Required System |
Six site trunked simulcast smartzone 800 MHZ radio
communications system.
|
Required Equipment |
All sites must first be prepared. This will include leasehold
improvements, communications links, a tower, a shelter may be
needed, a UPS system and heating, ventilation and air
conditioning.
Equipment required for the six site system would include
repeaters, main site and remote site controllers, channel banks,
linking equipment to T1 lines, RF antenna, grounding, line
filtering/combining, site alarms, simulcast.
The existing sites would require main site and remote site
controllers, upgrades to software, additional equipment listed
above, and hardware upgrades to accommodate simulcast.
|
Reason |
The zone must be brought up 800 MHZ radio technology to
overcome documented problems with coverage, equipment failure
and capacity, as well as to the consistent operational standard
established for the integrated system (Trunked simulcast
smartzone networking).
|
Services |
Project Management, Engineering, Testing and Cutover Planning
for the new system.
|
Estimated Cost |
$4,200,000
|
Fire Service - Integrated Radio Communications System
Dispatch Centre
(Facility location not included)
|
Present systems |
There are currently six communications centres with a total of 18
dispatch consoles. There are also six dispatch consoles located at
backup facilities for four of the six communications centres.
|
Required System |
Two communications centres are required, a primary and a
secondary or backup location. There will be a total of 24 dispatch
consoles, 14 at the primary site, 10 at the backup site.
|
Required Equipment |
The communications centre would require preparation of the
dispatch facilities including raised flooring, UPS system,
grounding, Bell line linkages, console ergonomics, monitoring of
alarms.
Equipment would consist of central electronics banks, dispatch
consoles, parallel switch, ambassador switch and services.
|
Reason |
Establishment of a consolidated communications centre would be
the final phase of standardizing the technology platform to the
smartzone network. It would provide for consistent operations
ensuring firefighter health and safety, balancing workload and
capacity, and also technology linkage to interface with a future
CAD system.
|
Services |
Project Management, Engineering, Testing and Cutover Planning
for the new communications centre.
|
Estimated Cost |
$4,100,000
|
Fire Service - Integrated Radio Communications System
User Gear (Portable Radios / Mobile Radios)
|
Present system |
Currently there are four existing 800 MHZ radio communications
systems. Toronto has a UHF 400 MHZ radio communications
system and York has a VHF 150 MHZ radio communications
system.
|
Required System |
Toronto and York must be upgraded to the standard 800 MHZ
technology platform.
|
Required Equipment |
Acquisition of mobile radios and portables radios to the
established department standard.
This would also include 35 fire station radios that would be linked
to fire station alerting equipment for dispatch purposes.
|
Reason |
This would correct the current problems with the two aging
systems of equipment failure and compatibility with the 800 MHZ
systems.
The equipment must be brought up to the consistent operational
standard established for the integrated system (Trunked simulcast
smartzone networking.
|
Services |
Installation.
|
Estimated Cost |
$2,300,000
|
Fire Service - Integrated Radio Communications System
Unique Requirements - In Building Coverage
|
Present system |
Currently there are eight mobile repeaters in operation. The
current systems have five receiver sites to receive portable radio
signals into the system.
|
Required System |
Sixteen mobile repeaters will be required in the integrated 800
MHZ trunked simulcast smartzone system, four in each command.
These will be installed on the District Chiefs vehicles to ensure
adequate coverage and availability.
|
Required Equipment |
16 Mobile repeaters with telescopic antennas to be installed in the
District Chiefs vehicles.
A number of receiver sites may be required to bring the radio
coverage to the standard operational level of the system. This
number will be determined following the design and engineering
of the system. |
Reason |
This equipment is required to enhance the level of in building
coverage. The Fire Service has the most stringent requirements for
radio coverage, particularly in the downtown core. This would
ensure that the radio communications system would address
firefighter health and safety.
The sixteen mobile repeaters would also ensure that the design of
the system coverage remains functional as the topography of the
city changes. As new buildings are constructed, coverage in areas
will change, and mobile repeaters will provide for operational
consistency.
A review of incident volume and the impact of simultaneous
incidents on the radio communications systems indicated the
potential for eight simultaneous incidents requiring incident
command and mobile repeaters. |
Services |
Installation and programming. |
Estimated Cost |
$4,000,000 |
Fire Service - Integrated Radio Communications System
Unique Requirements - Fire Station Alerting
|
Present system |
Currently the six separate systems use a variety of fire station
alerting equipment consisting of leased line, radio frequency, and
dial up.
|
Required System |
There must be one consolidated system with the capacity for fire
station alerting to 81 fire stations. This would also provide the
technology linkage for a future computer aided dispatch system,
and would provide site monitoring.
|
Required Equipment |
Fire station alerting equipment for 81 fire stations plus one master
controller at the communications centre.
|
Reason |
The implementation of fire station alerting would standardize the
technology platform to the smartzone network, and provide
compatibility with existing systems. It would provide for
consistent operations for expedient dispatch of closest apparatus
and technology linkage to interface with a future CAD system.
|
Services |
Installation and programming.
|
Estimated Cost |
$1,000,000
|
Fire Service - Integrated Radio Communications System
Networking Requirements - Smartzone
|
Present system |
There are currently six separate radio communications systems in
three different frequency bands.
|
Required System |
The smartzone network would link the four proposed radio
communications zones into one integrated system.
|
Required Equipment |
The smartzone network would require a smartzone controller,
channel banks to link to T-1 lines, a UPS and software.
|
Reason |
The implementation of smartzone networking would consolidate
and standardize the technology platform providing compatibility
with existing systems. It would ensure consistent operations
throughout the Fire Service and allow vehicles to roam seamlessly
between the zones.
|
Services |
System wide fleet mapping and programming would be required
to reflect the incident command system requirements.
Installation.
System optimization.
Portable radio flashport software upgrade
|
Estimated Cost |
$2,000,000.
|
Fire Service - Integrated Radio Communications System
Services
|
Services Required |
Project Management
Engineering of integrated system
Radio coverage mapping
Network system configuration programming
User device configuration programming
Inventory delivered equipment
Installation of infrastructure equipment
Installation of console equipment
Upgrade user equipment programming
Configure radio network equipment
Factory assembly and testing
Radio network acceptance test procedures
Console acceptance test procedures
User device acceptance test procedures
Cutover planning
System Cutover
System optimization
Training (Trainer/Facilitator training)
|
Estimated Cost |
$3,800,000
|
Estimated Totals:
West Zone$ 1,400,000
North Zone$ 1,700,000
East Zone$ 1,500,000
South Zone$ 4,200,000
Dispatch Centre$ 4,100,000
User Gear$ 2,300,000
In Building Coverage$ 4,000,000
Fire Station Alerting$ 1,000,000
Smartzone Networking$ 2,000,000
Services$ 3,800,000
$26,000,000
Three Year Transitional Investment
1998
$2,600,000 million will be required in 1998. Included in this amount is the costs for the
proposal and engineering review. 10% of the project funding will be paid at the signing of
the negotiated contract.
1999
$20,800,000 million will be required in 1999. This will be paid as project milestones are
completed
2000
A final payment of $2,600,000 million, the remaining 10% of the project funding will be
paid in the Year 2000 at final acceptance of the system.
(Report dated July 13, 1998 addressed to the
Budget Committee from the
Fire Chief)
Purpose:
This report responds to the request of the Budget Committee for additional information
regarding
the requests for transition funding from the Fire Services.
Funding Sources, Financial Implications and Impact Statement:
Transitional funding has been requested for the following projects:
Computer-Aided Dispatch and
Records Management System (CAD/RMS) $15,400,000
Radio Communications system (Radio): $26,000,000
Standardized Self-Contained Breathing Apparatus (SCBA)$1,600,000
Standardized Training (Training):$570,000
Fire Station Location StudyApproved and Underway
Headquarters ConsolidationApproved
Recommendations:
It is recommended that:
(1)total funds as noted below, phased over three years, be approved for the Fire Services for
the following four projects:
CAD/RMS:$15,400,000 upset limit with $500,000 requested for 1998.
Radio:$26,000,000 subject to final review by radio consultant,
with $2,600,000 requested for 1998.
SCBA:$1,600,000 ($2,000,000 less $400,000 trade-in allowance) all for 1998.
Training:$570,000 -all for 1998.
(2)staff be authorized to release a Request for Proposal document for the CAD/RMS
system and proceed with the acquisition of the SCBA and Training projects in concert with
the Purchasing Department's normal procurement procedures.
Council Reference/Background/History:
Budget Committee at its meeting of July 7, 1998 requested that the Fire Chief provide a
further report to be presented to Budget Committee at its next meeting scheduled for July
13, 1998 providing additional information on the four requests for transition funding.
Requested information included: (a) radio equipment capacity, growth capability, and the
reasonable lifespan of the telecommunications switch, and (b) the degree of data integration,
linkages to other emergency services and the database platform for the Computer-Aided
Dispatch system.
Comments and/or Discussion and/or Justification:
NOTE: The Fire Station Location Study and the Headquarters Consolidation projects have
already been approved by council.
RADIO SYSTEM:
The Fire Service radio communications systems are presently made up of a variety of 800
MHZ technologies, as well as incompatible VHF and UHF systems. These systems were
purchased as independent systems, and the design and coverage areas were developed within
the old municipal boundaries. There is an urgent requirement to implement an integrated
solution to the 800 MHZ radio communications systems, thereby providing an increased
level of service to the public as well as reducing the risk to fire fighters and providing
standardized operations throughout the Toronto Fire Service. The proposed solution will be
a three-year transitional investment totalling $26,000,000.
The Toronto Fire Services has an existing investment of $7.7 Million in operational 800
MHz radio communications equipment. York and Toronto were in the process of upgrading
from VHF and UHF to 800 MHz radio systems in 1997, but the projects were postponed
pending amalgamation.
The Fire Service must implement an integrated 800 MHZ radio communications system.
This integrated system will establish the communications backbone for the Fire Service and
facilitate seamless operations for coordinated closest vehicle response to emergency
incidents across the City of Toronto. The design and implementation of this system would
upgrade each individual system to a common networked technology platform, providing
consistent radio coverage, and ensuring standard operations and firefighter safety.
Toronto Fire Services, under the guidelines of the Peer Review, assessed opportunities for
integration between the Emergency Services for radio communications systems. This design
was consistent with the existing systems presently operated by Toronto Police Services and
Toronto Fire Services. A joint design group identified areas to eliminate duplication and
reuse existing equipment where possible. The Fire Services have not yet finalized a system
design and subsequent levels of integration, but have agreed at a minimum, to share radio
communications infrastructure with Toronto Police Services.
Total costs of $26,000,000 for infrastructure equipment and support services also addresses
the Fire Service's unique requirements for "in-building" radio coverage, working
environment and grade of service (access to channels). The Fire Services has the most
stringent requirements for radio coverage and fire station alerting.
The radio system being proposed here will met the Fire Service's needs for a 5 -10 year
period and will be built with the flexibility for expansion.
COMPUTER-AIDED DISPATCH SYSTEM:
The fire Services wishes to acquire and implement a centralized Computer-Aided Dispatch
system that will incorporate features and functionality of software (computer programs) that
are unique to fire departments. This uniqueness includes the capability for the system to
capture and display site-specific information at the time of the call, e.g. location of
hazardous chemicals, floor plans, location of utility shut-off valves and building fire
protection systems, owner and tenant information, structure information, an analysis of the
potential threat to neighbouring structures, etc. In addition, the fire software will analyse the
quantity, type and current location of the vehicles required for dispatch and automatically
notify them electronically.
Whether or not the Fire Services is presently amalgamated, or will eventually become
amalgamated with other emergency agencies will have no bearing on the decision to
recommend a system that is specific to the stated and unique needs of the Fire Services. The
proposed system does include electronic links from the Police 9-1-1 system and to/from the
ambulance dispatch system which will allow both of these agencies to share dispatch-related
information dynamically between them whether or not they share the same physical facility.
The proposed CAD/RMS system will use existing map data -to the extent that it exists
today -from the Public Works departments of the former seven municipalities and the Land
Information Services department of former Metro. New files will only be built if they do not
currently exist in a usable format. The operating system will probably be Windows NT,
however suppliers will be allowed to propose other software operating systems if they feel
they are more advantageous to the City.
Of the six Communications Centres taking calls from the public for emergency assistance,
three of these sites are presently computerized while the other three are not. Of the three that
are computerized, none of them are Year 2000 compliant. We will be able to address the
issue of Year 2000 non-compliance as part of this project.
SELF-CONTAINED BREATHING APPARATUS:
Due to the fact that the six former fire departments acquired equipment that was not
compatible amongst themselves, we must now standardize for a variety of reasons, the most
important reason being firefighter safety. The current stock still has a reasonable life span
and it is this residual value that makes these units attractive to the æused equipment'
marketplace.
Noted below is further information relating to the acquisition options available and the
methodology to be used by staff of the Fire Services to choose a supplier of SCBA, the
criteria and rationale for its selection, the opportunities for salvaging existing equipment and
information on the life span of the current stock.
Currently, there are three different types of self-contained breathing apparatus in use by
firefighters in the Toronto Fire Services: (1) Mine Safety Appliances - 4500 Custom II, (2)
Scott (4.5 & 2.2), and (3) International Safety Instruments. These three different apparatus
types are not compatible with each other with the result that firefighter safety could be
compromised.
The technology that is required would have to incorporate amongst others, the following
criteria:
built-in safety factors, (e.g. voice communications, pass alarms, etc.), be sufficiently light in
weight, durable, relatively maintenance free, cost effective both in initial capital cost and
ongoing operating costs, manufacturer's service support, cost of replacement parts, length
and conditions of warranty, etc.
The evaluation process would include an equipment testing period that would extend for 90
-120 days and would occur in various stations across the city. Selected staff from all affected
and applicable divisions (including the Health and Safety Committee) would form an
Evaluation Committee and be charged with the responsibility of recommending to the Fire
Chief a supplier for new SCBA equipment and a purchaser for our used equipment. It is
possible that one supplier might be contracted for both of these needs. The Evaluation Team
would conduct the applicable equipment tests (e.g. water submersion test, fogging test, etc.)
and be responsible for ensuring that each supplier's product meets the required safety
regulations presently in effect.
Many opportunities exist for salvaging existing equipment as discussions have been held
with interested parties. From verbal valuations given to date, we expect to realize
approximately $500 per unit for each of the 843 units presently in use for a total of about
$400,000.
TRAINING SYSTEM:
One method of training and one set of training material must be used in order to most
effectively facilitate and expedite a safe and consistent amalgamation of the six emergency
response departments. Previously the former Departments utilized different training
packages. Management, media relations and conflict resolution sessions should be provided
to all senior management, approximately 100 staff.
One-time transitional funding is requested. The estimated costs are $570,000. The purchase
of this one time investment would impact the training materials line item, if drawn from the
Fire Services Operating Budget.
The Fire Services are now ready to proceed to order the required training materials to
commence the various programs required to ensure the operational effectiveness of staff.
This will allow a consistent level of training for the new Service.
Bulk purchasing will allow for reduced costs. The following training materials will be
ordered for distribution to staff:
IFSTA Essentials of Fire Fighting Training Manual -4th Edition$127,440 (U.S. funds)
IFSTA Essentials of Fire Fighting Study Guide$86,000 (U.S. funds)
________
Sub-Total U.S. Funds:$213,440 (U.S. funds)
Sub-Total Cdn. Funds:$320,000
ADD:
Ontario Fire Fighter Standards:
3,200 Learner Guides$ 71,280
3,200 Learner Notes$ 31,280
1,000 Trainer Facilitator Guides$ 21,768
Sub-Total Cdn. Funds $124,000
Implementation Assistance:$76,000
________
TOTAL COSTS( with applicable taxes)$570,000
Conclusions:
The Fire Services is prepared to take action on these four projects immediately upon
receiving approval from council to proceed. The CAD/RMS and SCBA projects will be
initiated with a Request for Proposals document. The Radio system firstly requires the
retention of a radio consultant to document the specifications for a suitable system, while the
Training system is ready for acquisition.
The Fire Services requires these four projects to proceed to truly amalgamate the former six
fire departments and to ensure the safety of both our staff and the public.
Contact Names:
Alan Speed
397-4300
Norm Gibbons
397-4315
(Report dated July 10, 1998 addressed to the
Budget Committee from the
Medical Officer of Health)
Purpose:
This document is to provide additional information to reports previously submitted to the
Budget Committee regarding the Vaccine Preventable Disease Program (VPD) re-design.
Source of Funds:
1998 transition capital budget.
Recommendation:
It is recommended that the Budget Committee approve the requested budget of $870,000.
Background:
Currently, the VPD Program is offered in six offices across the new city. The rationalization
of this program includes centralizing staff and the vaccine-related databases. Due to this
rationalization, a $400,000 savings will be realized annually. This results in reducing
staffing by 7 FTEs.
Justification:
(1)Why Centralize
Continuing to use six separate systems and processes will mean students in Toronto will be
suspended from school when their record exists in another database. This is poor customer
service and potentially will result in legal action against the city. It places an unnecessary
burden on students, parents, school staff, as well as our VPD staff.
With the budget reduction of $400,000, we are not be able to operate the program as was
done in the past. The new program has been designed to utilize fewer staff. The transition
funding request enables this to occur.
(2)Mobile Technology
Mobile technology will be used to connect on-line to immunization databases. E-mail is not
the intended primary use, however, mobile staff will be able to keep up-to-date with critical
issues using this technology. Office space, desks and phones will ultimately reduce as a
result of this rationalization.
(a)Grade 7 Hepatitis B Immunization Program
Students in the city transfer schools at a rate of 40%. Immunization information must be
accessible on-site to ensure the greatest number of students are immunized. Otherwise, the
immunization of certain students may be deferred until a later date or students may be
immunized too soon and the vaccine will not be effective. In both these cases students will
be at a higher risk for acquiring the disease. Manual procedures can be put in place to call
the office and some offices perform this task using cell phones at the school location.
However, this requires two staff, one at the clinic and one at the office location to determine
the eligibility of the student to receive the vaccine. Due to the volume of students to be
immunized and the reduction in VPD staff, this practice cannot continue. In addition, on-site
data entry keeps records as up-to-date as possible and productivity at clinics is maximized.
(b)Immunization Clinics for the Homeless
This vulnerable population is at high risk for acquiring vaccine preventable diseases.
Offering immunization to these individuals reduces their risk. However, the clinics must be
accessible to these individuals and thus are offered in shelters and drop-in centres. For health
and safety reasons, immunization staff need to know what immunization has been given by
the health department in the past. Access to the database at these sites enables staff to ensure
they are not over immunizing and putting the client at risk. These sites are not fixed and may
change from year to year.
(c)Additional Mandatory Program
A new Ministry of Health mandated program, Inspection of Physician Vaccine Storage and
Handling Practices, has been absorbed by this rationalization. No new staff will be required
to implement this program based on receiving our requested transition budget. However, a
new software system is needed to support the program. These users will also make use of the
mobile technology while making over 3,000 visits annually to health care provider offices.
Attached are two tables which detail the requested budget and an inventory of current and
planned equipment.
Conclusions:
This capital investment in the information system to support the VPD Program is essential
to achieve the $400,000 designated savings.
Contact Name:
Jann Houston, Toronto Office
Tel: 392-0884
Fax: 392-0631
Fraser Ratchford, Toronto Office
Tel: 392-7411
Fax: 392-0047
Table 1: Budget
Item |
Cost |
Explanation |
Hardware |
Server |
$145,743 |
1 new server is being purchased to replace 6 currently in use. None of
the six can accommodate the amalgamated database. Maintaining 1
server costs less than maintaining 6. The life expectancy of the server
is 4 to 10 years. Only 1 server will need to be replaced in the future
instead of 6. |
Call Centre |
$201,250 |
1 phone system is replacing 6. The functionality is expanded and
provides better customer service. There will no longer be the
associated costs of operating the 50 phones currently being used.
Annual maintenance cost for the new system is 15% of the purchase
price. |
Notebooks and
Mobile
Communication |
$166,392 |
There is a net increase of 10 notebooks and 7 cellular phones.
Cellular phones have been used in the past for verifying student
information and access to emergency medical services. Phones are not
always available at clinic locations and the cost of installing phones is
greater than the proposed option. Cheaper alternatives to cellular
communication, such as microwave technology, will be investigated
prior to implementation. |
Personal
Computers |
$33,540 |
The program will utilize 35 existing PCs. The newly purchased PCs
will ensure that all equipment is compatible with the new network and
will reduce staff time to configure this equipment. |
Printers |
$14,087 |
There is a net reduction of 3 printers. This will result in lower
maintenance costs. The new printers are more reliable and are able to
handle the concentrated volume. |
Software |
IRIS |
$23,000 |
Costs to consolidate 6 databases into 1. |
BIOS |
$11,340 |
Costs to consolidate 6 databases into 1. |
Physician Vaccine
Monitoring and
Inspection System |
$69,580 |
Software development costs to support the new mandatory program
from the Ministry of Health. |
Vaccine Ordering
System |
$126,336 |
Software development costs to support ordering drugs for health care
providers whose patients are infected with tuberculosis or require
vaccines such as Hepatitis B and rabies vaccine. Currently the systems
are manual in each of the 6 offices. This will save staff time and
provide better service for the health care providers. |
Contingency |
|
$78,732 |
10% contingency. |
TOTAL |
$870,000 |
|
Table 2: Inventory of Equipment
Item |
Inventory |
Additional
Annual
Maintenance
Costs |
Minimum
Lifespan
(years) |
Planned |
Current
|
Re-Use |
Purchase/
Lease |
Net
Change |
Server |
1 |
6 |
0 |
1 |
-5 |
-
$60,000 |
4 |
Notebooks |
15 |
5 |
5 |
10 |
10 |
** |
3 |
Cell
Phones |
15 |
8 |
0 |
15 |
7 |
lease |
terms of
lease |
PCs |
45 |
45 |
35 |
10 |
0 |
0 |
3 |
Printers |
7 |
10 |
4 |
3 |
-3 |
** |
4 |
**Information from the former City of Toronto indicated that their annual maintenance
costs were $260,000. Maintenance costs for 10 additional notebooks will not be significant.
All new equipment is under warranty for two years.
(Report dated July 12, 1998 addressed to the
Budget Committee from the
Commissioner of Corporate Services)
Purpose:
To provide the Budget Committee with information about the use of consultants in the City
Hall relocations.
Funding Sources, Financial Implications and Impact Statement:
Funding in the amount of $1.7 million for this Stage One planning and critical 1998 moves
has been requested from the Transition Reserve Fund - this request is currently under
consideration by the Budget Committee. A further funding amount of $1 million from the
Transition Reserve Fund to complete this work and initiate the Yards property consolidation
study is also under consideration by the Budget Committee. An allocation of $710,000 for
consulting fees is included within both of these funding requests and is outlined in the
discussion section.
Recommendations:
It is recommended that:
(1)This report be received for information.
Council Reference/Background/History:
The Budget Committee, at it's July 7, 1998 meeting, "¼requested the Commissioner of
Corporate Services to report to the Budget Committee on July 13, 1998 advising how many
consultants have been hired to date to achieve the moves to City Hall, at what cost and why
this work cannot be completed in-house."
Discussion
The Departments are now re-organizing and are requiring adjustments to space allocations.
The Facilities & Real Estate Division must respond to manage relocations and overall space
planning to ensure the new organization can be as effective as possible.
Consultants have not been utilized in the management or planning of any Council and/or
staff relocations that have occurred in 1998. Consultants will not be utilized in any
relocation management and/or planning to occur in the remainder of 1998. This work has
been and will continue to be completed by City staff as the significantly condensed
time-frames for the relocations to date and projected in 1998 require detailed knowledge of
existing buildings and a "just-in-time" approach to planning.
The consulting firm of Kelly, McTernan & Lavoie was retained by the Facilities & Real
Estate Division in April to assist in the strategic planning necessary to establish the
workplan for the office and civic space consolidation project. This work was funded by a
$10,000 Department Purchase Order. Findings of a summary report submitted to the City are
included in a staff report submitted to the July 20, 1998 Corporate Services Committee and
conclude the scope of current work by this firm. City staff were extensively involved in the
planning process but required facilitation of planning sessions and external advice on current
market trends.
As noted above there is a further request for $2.7 million to complete the planning for office
and civic space consolidation, initiation of the Parks/Works Yards study and the necessary
1998 relocations. The Budget Committee has requested a breakdown of consulting fees
contained within these two requests. The breakdown of consulting fees in the total amount
of $710,000 is as follows:
$100,000 will be expensed to hire students and purchase additional hardware/software to
complete the necessary Computer Assisted Drawings of the civic and office space buildings.
There are insufficient staff resources to complete the drawings quickly and the students are
less costly. This activity will allow City staff to expedite relocation planning and will reduce
actual relocation expenses in 1999 and 2000 by up to 30 percent.
$310,000 will be utilized to retain a prime consultant to provide expert advice and complete
the necessary work to detail recommendations, associated budget savings and an
implementation plan for office and civic space consolidation. To this end a Request for
Proposals for a prime consultant or consortium will be issued in July 1998.
$300,000 will be utilized to initiate the planning required for the Yards consolidation. Staff
have already completed an initial inventory of Yard properties in preparation for this project.
The use of consultants on these projects will be to provide the expert analysis and
recommendations covering all aspects of portfolio management from reasonable space
standards to building condition surveys to real estate market analysis. In addition,
consultants will also be utilized to ensure that best practices in the use of space and the
overall reduction of space are achieved for the new City of Toronto. City staff will be
extensively involved in this project in providing space needs analysis and base building
information. The current and anticipated workload through 1998 to complete critical
relocations does not allow City staff to complete the planning phases of these projects by the
December deadline.
Conclusions:
The City has not retained any consultants to complete relocations in 1998. City staff will
perform all functions related to the planning and management of the anticipated moves into
City Hall in 1998. Consultants have been retained to date to assist with the overall approach
to the office and civic space consolidation project and involvement from a prime consultant
is required to complete Stage One of this project in 1998. Consultants will also be required
to assist with the planning required to consolidate the City Yards properties.
The use of consultants on these space consolidation projects is required to meet the project
deadlines and provide external best practice and current market advice.
Contact Name:
Mark DaviesTel: 397-0805 / Fax: 397-0825e-mail:
Project Team Lead
Facilities & Real Estate Division
(Communication dated July 13, 1998 addressed to
Councillor Tom Jakobek from the
Project Manager, Computer-Aided Dispatch and Records Management System)
We request Council approval to spend upwards of $500,000 in 1998 on the
Computer-Aided Dispatch and Records Management System (CAD/RMS) project. These
funds would provide for the establishment of a Wide Area Network which is the basis for a
CAD/RMS system.
Requested goods and services include:
- Computers and printers in all 80 fire stations, divisions and offices.
- Modems and communications equipment in all sites with computer equipment.
- Installation of telecommunications lines via Bell Canada; i.e., I.S.D.N. to connect the
network.
- Computer operating systems and basic software tools for employee productivity.
- Design and Implementation of basic networking systems; i.e., e-mail, etc.
- Staff Training.
The above-noted goods and services would be acquired in consultation with staff of the
corporate Services Commission.