City of Toronto   *
HomeContact UsHow Do I...? Advanced search Go
Living in TorontoDoing businessVisiting TorontoAccessing City Hall
Accessing City Hall
Meeting Schedules
  City of Toronto Council and Committees
  All Council and Committee documents are available from the City of Toronto Clerk's office. Please e-mail


January 6, 1999

To:Corporate Services Committee

From:Executive Director of Human Resources

Subject:Provision of Attendant Care Services at Public Meetings


To comment on the communication received from Mr. Jean-Paul Gagnon as requested by the Chair, Corporate Services Committee.

Funding Sources, Financial Implications and Impact Statement:

There are no immediate financial implications for the City of Toronto arising from this report.


It is recommended that:

City of Toronto departments, agencies, boards and commissions ensure that any notice or communication inviting public participation clearly indicate that requests for special need services will be accommodated with notice; and, the appropriate City officials be authorized and directed to take the necessary actions to give effect thereto.

Council Reference/Background/History:

In October 1998, the City Clerk received a communication from Mr. Jean-Paul Gagnon, Manager of Fund Raising, Tobias House Attendant Care Inc., requesting an opportunity to appear before the Cooperate Services Committee respecting a proposal made to the Mayor's office requesting that Attendant Care Services become an available feature of all public meetings hosted by the City of Toronto. Mr. Gagnon believes this would enable more participation by persons with physical disabilities whose activities of daily living require assistance.

Comments and/or Discussion and/or Justification:

The City of Toronto recognizes the valuable contribution of people with disabilities and achieving accessibility for people with disabilities continues to be a priority. The City of Toronto Task Force on Community Access and Equity, chaired by Councillor Joe Mihevc has involved citizens and stakeholder groups in the process of developing strategies and action plans. The Task Force is in the process of developing a comprehensive and coordinated plan of action to address barriers to full participation of the City's diverse communities and includes people with disabilities. The consultative process undertaken by the Task Force will yield a range of solutions, policies and practices for the new city.

In the City of Toronto, the provision of accommodation and special needs services is generally offered at all public meetings. For instance, accessibility to Council meetings can be achieved through the provision and funding of communication in accessible formats or provision of sign language interpretation service for people who are deaf or hard of hearing. Requests for the provision of a sign language interpreter requires some advance notice in order to ensure arrangements can be made in due time. Similarly, people with physical disabilities who wish to attend public meetings and whose activities of daily living require assistance could be accommodated with notice.

It is noted that while every attempt is made to fulfill requests for accommodation of special needs services at public events, the notification may not be clearly indicated or adequately promoted in all departmental communication. Notification that accommodation is available should also be clear and accessible.


The City of Toronto is committed to achieving accessibility to public meetings of people with disabilities and should communicate in clear and accessible formats that accommodation will be made available with some advance notice.

Contact Name:

Bernita Lee - 397-5251

Brenda Glover

Executive Director of Human Resources


Please note that council and committee documents are provided electronically for information only and do not retain the exact structure of the original versions. For example, charts, images and tables may be difficult to read. As such, readers should verify information before acting on it. All council documents are available from the City Clerk's office. Please e-mail


City maps | Get involved | Toronto links
© City of Toronto 1998-2005