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Licensing and Standards Committee


Meeting No. 23   Contact Candy Davidovits, Committee Administrator
Meeting Date Thursday, September 19, 2013
  Phone 416-338-5089
Start Time 9:30 AM
  E-mail lsc@toronto.ca
Location Committee Room 1, City Hall
  Chair   Councillor Cesar Palacio  

LS23.1 

Presentation

Amended 

 

Ward:All 

2014 Service Level Review - Licensing and Standards Committee Programs
Committee Decision

The Licensing and Standards Committee:

 

1.         Referred the following recommendations to the Budget Committee, the City Manager and the Deputy City Manager and Chief Financial Officer for consideration as part of the 2014 Budget Process:

 

a.         That the Executive Director, Municipal Licensing and Standards, report to the Budget Committee on the urgent need to address the capital backlog for the City's animal shelters and on the funds needed to improve the City shelter facilities.

 

b.         That the Executive Director, Municipal Licensing and Standards, report to the Budget Committee on ways and means to improve the effectiveness of the Multi-Residential Apartment Buildings Program on a cost recovery basis.

 

2.         Referred the following motions to the Budget Committee, the City Manager and the Deputy City Manager and Chief Financial Officer for consideration as part of the 2014 Budget Process:

 

Motion 2 by Councillor De Baeremaeker:

 

"That City Council direct that the following service standards be included in the 2014 Service Standards for Municipal Licensing and Standards Division, and direct the Deputy City Manager and Chief Financial Officer to include the necessary resources in the 2014 recommended budget:

 

a.         time for initial response to property standards complaints be 90% within 5 days;

 

b.         response time for noise complaints for emergencies be within 24 hours 100% of the time and non-emergencies in 48 hours, 100% of the time."

 

Motion 3 by Councillor De Baeremaeker:

 

"That City Council direct that the following service standard for the Multi-Residential Apartment Audit and Enforcement Program be included in the 2014 Service Standards for Municipal Licensing and Standards Division, and direct the Deputy City Manager and Chief Financial Officer to include the necessary resources in the 2014 recommended budget:

 

a.            a minimum of 250 audits be conducted annually;

 

b.            results of investigations be posted on the Municipal Licensing and Standards website within 72 hours; and

 

c.           Notices of Appeals to the Property Standards Committee be provided to the affected parties 100 percent of the time."

Decision Advice and Other Information

 The following made presentations to the Licensing and Standards Committee:

 

-           Deputy City Manager and Chief Financial Officer on the Deputy City Manager and Chief Financial Officer's Overview of the Service Level Review; and

 

-           Executive Director, Municipal Licensing and Standards, on the Municipal Licensing and Standards 2013 Service Level Review.

Summary

City Council on July 16, 17, 18 and 19, 2013, in adopting Item EX33.29, approved the review of divisional service levels and activities for City Programs at appropriate Standing Committees in September 2013 (http://app.toronto.ca/tmmis/viewAgendaItemHistory.do?item=2013.EX33.29).

 

Staff will a make presentation to the Licensing and Standards Committee on the Municipal Licensing and Standards Division 2014 Service Level.

Background Information
(September 19, 2013) Presentation from the Deputy City Manager and Chief Financial Officer on the Deputy City Manager and Chief Financial Officer's Overview - Service Level Review
(http://www.toronto.ca/legdocs/mmis/2013/ls/bgrd/backgroundfile-61333.pdf)

(September 19, 2013) Presentation from the Executive Director, Municipal Licensing and Standards, on Municipal Licensing and Standards 2013 Service Level Review
(http://www.toronto.ca/legdocs/mmis/2013/ls/bgrd/backgroundfile-61660.pdf)