Home for Good Funding Overview

  • Provincial Ministry of Housing funding for Housing with Supports
  • Contributing to the provincial goal of ending chronic homelessness by 2025
  • Primarily operating funding, with some capital
  • Directed at the provincial priority areas
    • People experiencing chronic homelessness
    • Youth experiencing homelessness
    • Indigenous people experiencing homelessness
    • People leaving institutions into homelessness

Total Available Funding

Year 1: 19.5 million in capital and 4.2 million in operating
Year 2: 17.25 million in capital and 25 million in operating
Year 3: 25 million in operating

Funding Available through this RFP

  • Up to $5,000,000 annually for support services and up to
  • $1,800,000 annually for housing subsidies
    • Indigenous Agencies will be allocated up to 20% of funds
    • Up to $1,000,000 for support services, and up to $360,000 for housing subsidies
  • Target commencement date for funding is July 1 2018 and to run until March 31 2020


April 4, 2018: RFP released
April 9, 18 and 23, 2018: Information Sessions
April 20, 2018: Release of Addendum 1
April 27, 2018: Deadline for written questions from agencies
April 30, 2018: Release of addendum 2
May 11, 2018 at 4:00 p.m.: RFP submission deadline
June 15, 2018: Recommendations approved – notifications sent
June 15–30, 2018: Agreements executed
July 1, 2018: funding commences

Please Read the RFP Proposal Guidelines

  • Provide an overview of the program model
  • Provide details on eligibility and requirements
  • Review Section 3.2: Scope of Work and Criteria for Selection and Section 5: Proposal Evaluation Criteria closely
    • before starting
    • throughout the writing process (print out a copy to refer to)
    • upon completion (go through each section and ensure all questions have been thoroughly addressed

  • This RFP aims to fund 370 new housing units that are:
    • Currently affordable to the target population; or,
    • Could be made affordable for the target population with a housing subsidy (available through this RFP)
  • Fund agencies to provide support services to individuals or families to stabilize their housing
  • Fund agencies to provide support services to individuals or families to stabilize their housing by:
    • Introducing new supports to housing that meet the above criteria; or
    • Increase existing supports in a current housing with supports in order to be able to serve clients with more complex needs.
  • Providers may either deliver supports directly, or in a formal partnership with an experienced agency
  • Units must be targeted to individuals from the four provincial priority homeless areas:
    • People experiencing chronic homelessness (people who have been homeless for 6+ months)
    • Indigenous people experiencing homelessness (First Nations, Métis, and Inuit)
    • Youth experiencing homelessness (aged 16-24, and not accompanied by an adult or guardian)
    • Homelessness following transitions from provincially-funded institutions and service systems (e.g., hospitals and prisons).
  • Referrals will be secured through SSHA’s Coordinated Access to Housing Supports Program
    • Unit identification and supports available
    • Client identification and supports needs
    • Connecting eligible clients with vacant units

Basis of Your Proposal

  • Research
  • Previous pilot
  • Expansion of existing program
  • New idea
    • Include client feedback
    • Identify how this program will address current service gaps
    • Include evaluation plan

Service Delivery: Harm Reduction

  • Spectrum of options within harm reduction concepts
  • Indicate commitment to harm reduction by describing current program model and approach, or
  • If not in place currently, indicate plans for staff training, policy development, etc.
    • Supplies available to clients
    • Peer programs
    • Purchased services

Service Delivery: Level of Support

  • Client assessment
  • Clients move between levels of need
  • Goal of moving clients toward housing without supports
  • Different levels of support available
  • Identify current service gaps addressed by this program

Provide information about any complementary programs that already exist at your agency:

  • Provide opportunities to share resources
  • Integrate clients into community services

Any purchased services you plan to incorporate that improve housing stability and encourage clients to participate in community initiatives:

  • Furniture bank access
  • Translation services
  • Pest control
  • Deep cleaning services, etc.

For proposals that include housing subsidies, include all relevant information regarding the unit. If you are planning to secure housing in the future, describe your experience and approach.

If you are supporting clients already in housing, provide evidence that they are at high risk of returning to homelessness. Also describe how your program ensures they do not re-enter homelessness services or institutional care.

Impact on Homelessness Services

  • Agency experience and commitment.
  • Work with clients currently using shelters, drop-ins and/or street outreach


Referral Pathways

  • All referrals will come through Co-ordinated Access – will match clients to appropriate housing and supports available through the different programs
  • Clients will be referred from 24 hour drop-ins, shelters, street outreach and winter respite services
  • There are options to accept referrals from alternative pathways for homeless clients – providing all requirements are met

370 New Units

Target to create new access to units that have required supports available to stabilize housing.
Priority is to work with new clients exiting homelessness services.
Inclusion of clients at-risk of losing their housing must be clearly identified through:

  • Eviction notice
  • Support needs that exceed those available in their current housing
  • Transfer of housing is required to meet health and/or well-being needs of client

Not included:

  • Existing programs that are internally funded (through fundraising)
  • Transfer of funding source for current programs to Home For Good

Units and Rent Subsidies

  • Proposals do not need to include a housing subsidy request, but supports must be included
  • If units are not identified in your proposal, you must provide details as to the source of the affordable units for clients
  • If the housing is provided by another agency, there must be documentation from that agency to indicate agreement (formal partnership agreement, letter of support, etc.)
  • If you don’t currently have units, but plan to secure for this proposal – outline your experience and plan

Housing Subsidies and Units

Complete this for all new or existing units

  • Assumed that the subsidy will suffice to ensure that the unit is affordable to the target client population
  • Just provide the number of units, not the monthly or annual value
  • Current subsidy available is $600 per month
  • Include all the details about the building:
    • Is it currently owned by your agency
    • Do you plan on renting from a private market or non-profit landlord/do you have a current lease/arrangement
    • If you plan on securing units from a private market or non-profit landlord, describe your experience in doing so
    • Number of units you expect to be available in a given twelve month period
    • Include information about accessibility of the units


  • Can be program partnerships
  • Can be housing providers
  • Letters of support or agreements are important – particularly for housing units
  • If it is a shared program, indicate which agency is the main proponent

Budgets and Staffing

  • Provide information related to decreased or increased funding
  • Budgets and staffing should be annualized
  • Staff positions should match the program and level of support ( i.e. low to high supports)
  • Staffing supports should indicate hours of service delivery, e.g. 24 hour supports
  • Indicate staff for specific activities such as recreational, case management, Personal Support Workers
  • Include any purchased services such as furniture bank, translation services, pest control, etc.
  • Include required building supports and maintenance upkeep
  • Must include notes and descriptions of all expenditures

Staffing Levels

Indigenous tenants

  • Culturally specific supports are eligible expenses (e.g. traditional Indigenous medicines, engagement and consultation with Elders, Traditional Healers and/or Medicine People, Sweat lodges and other ceremony)

Youth tenants

  • Describe all age specific support services you will provide and how they will promote housing stability
  • Support should be provided at a lower case-load than equivalent services for other tenant

Standard Caseload

Complex needs       1:25-30


Moderate needs      1:10


Youth Caseload

Complex needs       1:20-25


Moderate needs      1:7


Eligible Expenses

For Support Services

  • Staffing costs
    • For example: Personal support workers; peer support workers; residential support workers; housing support workers; case managers; vocational/social activity instructors; and cooks.
  • Other staff expenses
    • For example: staff oversight; training; travel; and office equipment.
  • Additional client related services/supports
    • For example: translation services; social and recreational activities; and meals.
    • Purchased services such as pest control, deep cleaning, maintenance or minor renovations

For Housing Subsidy

  • The housing subsidy available is $600 per month, per unit ($7,200 annually per unit)
  • Proposals can include a combination of units that require a subsidy, or do not require a subsidy. (e.g., agency has 24 units, 12 of which need a housing subsidy and 12 that only require supports).


  • Very important component for new programs
  • Describe formal and informal activities
  • Describe how your program will respond to the evaluation findings

Other Proposal Requirements and Considerations

Supports will:

  • Be individualized, flexible, and responsive
  • Be client-driven
  • Be culturally-specific (Indigenous tenants)
  • Be age and developmentally specific (youth tenants)
  • Based on a Housing First, Harm Reduction and Eviction Prevention approach
  • Promote social supports
  • Connect tenants to ongoing community-based resources
  • Offer skill building opportunities to strengthen personal and community resiliency

Documents to Include in the RFP Submission

A completed application must include all of these elements

  • RFP Application
  • Part A – Organizational Overview*
  • Schedule A – Project Description and Work Plan
  • Schedule B – Project Budget and Expenditure Form
  • Schedule C – Reporting Requirements and Service Indicators

* If you have submitted a Part A in the past 12 months, you may submit that version. If none has been submitted in the past 12 months, you will need to provide an updated version.

RFP Application

Schedule A: Project Work Plan

  • Fill out the Schedule A which was part of the RFP package.
    Schedule B: Budget and Salaries
  • All budgets and salaries should be based on a 12-month project budget. Complete tabs 2, 3, 4 and 7 of the Schedule B which was part of the RFP package.
    • Tab #3. Project staffing : Staffing positions included should reflect those indicated in Q7
    • Tab #4. Project Budget: Include an explanation of costs in the notes sections, ensure overhead expenses do not exceed 15%
    • Tab #7. Volunteers and In-Kind Support: Don’t forget to complete this tab. Support might be provided by partners. Indicate this here.


Schedule C: Reporting Requirements and Service Indicators
Housing First Caseload

  • Count unique clients only; clients on a caseload do not receive one-time, drop-in or short-terms services. A caseload consists of clients who received continuous, more intensive service during the reporting period. For recording one-time services please refer to indictors on page 7.
  • Only complete the first table question 1 and 2
  • The annual estimate of number of homeless clients on caseload target would be the total number of new tenants
  • Annual estimate of number of at risk clients on caseload is the total number of existing tenants who will receive increased supports
  • Total estimate caseload of homeless and at-risk is the total number of tenants receiving housing with supports through this RFP

Quarterly client data – a summary of this report is available on the website and will be included with funding agreements.

  • Apply a unique client identifier for each client in your program
  • Indicate target group
    • Chronic homeless
    • Youth homeless
    • Indigenous homeless
    • Homeless following transition from a Provincial institution
  • Monthly subsidy and source of subsidy
  • Discharge date and reason for discharge (when applicable)

RFP Application

Organizational Approval

  • Have this section signed and include the approved board motion
  • If the board is meeting after the due date, indicate the date of the next board meeting


  • Information provided should be concise, clear, and relevant. Make sure that the question is being answered fully, try to avoid including too much information that is not directly relevant to what is being asked.
  • Do not assume that the reviewer is starting with an understanding of previous work of the agency.
  • Complete each section to the best of your ability. If you have any questions during the process please contact ssharfp@toronto.ca
  • Start the application early and complete the first draft as soon as possible in order to maximize the amount of time for questions to be answered should they arise.

Common Mistakes

Submission e-mail not being sent or stuck in outbox

  • Solution: Double check that the e-mail was sent. City of Toronto staff will reply confirming receipt of submission. If no receipt e-mail is received please follow up in writing to ssharfp@toronto.ca

Not all required documents are included in submission

  • Solution: Use the provided checklist and make sure all required files are included in your submission.

Documents are incomplete

  • Solution: Open documents once attached to confirm that it is the correct version and that all information is included. For the Schedule B, ensure every tab has been completed (including In-Kind and Voluntary resources)

Assessment of proposals

Indigenous and youth agencies will be assessed within their distinct groups. For all applications, each section will be assessed

  • Organizational capacity
  • Budget
  • Program model
  • Work plan

Once the initial assessment has been completed, agencies may be requested to provide more information or clarification in writing or an interview

Submission Details

Submissions due on May 11, 2018 at 4:00 pm sharp
Submission must be submitted electronically and one hard copy

  • Electronic submissions submitted to ssharfp@toronto.ca
  • Subject line: AGENCY NAME – Innovative Housing with Supports RFP
  • Physical submission sent to:

Laila Parpia
Shelter, Support and Housing Administration Division
121 Bloor St E, 13th Floor
Toronto, ON, M4W 1A9

Direct contact and questions ssharfp@toronto.ca
Late or incomplete submissions will not be considered