City of Toronto

Provincial Home for Good Funding

REQUEST FOR PROPOSALS (RFP)

For the Provision of

Housing Supports to TCHC Rooming House Tenants (204 units)

APPLICATION

Deadline for Submission

12 pm Noon TUESDAY MARCH 13, 2018

KEY INFORMATION

Purpose of RFP

The intent of this Request for Proposals (RFP) is to award funding to a housing support provider to co-ordinate and oversee the delivery of support services to current and new tenants of 204 units located in 22 TCHC rooming houses.

The Proponent may either directly deliver supports, or partner with experienced housing support providers to deliver support services that are flexible and personalized to the needs of each tenant. The aim is to promote housing stability and improved quality of life for people exiting, or at risk of, homelessness.

The agency providing support will take a housing first, eviction prevention, harm reduction and community wellness approach, recognizing that an individual's wellbeing is connected to their community.

TCHC will continue to operate these units and thus it is crucial that housing support providers are able to work closely and collaboratively with TCHC as partners in housing stability. The housing support provider will be responsible to communicate regularly with TCHC staff.

Housing support provider/s will be required to:

conduct a community assessment;

create a plan to engage with current tenants;

create a plan to engage with residential and business neighbours;

create a Community Action Plan, working with tenants to identify community needs and a plan to address the most pressing issues;

work with individual tenants to increase housing stability;

manage vacancies through direct referrals from City Shelters through SSHA's Coordinated Access to Housing Supports Program;

collaborate with other support agencies and City divisions

work closely with TCHC and the City on a collaborative approach to program delivery

The program is funded through the provincial Home for Good program for housing with supports, targeted at contributing to the provincial goal of ending chronic homelessness by 2025.

Portfolio Overview

22 houses

204 units (rooms)

21 located in Ward 28

One located in Ward 20

Total unoccupied units (as of January 23, 2018) is 40

Current Tenant Overview

Average income is less than $10,000

85% identify as male

Proposals accepted through the RFP will:

Introduce new supports to current and future tenants in TCHC rooming houses that meets the above requirements

☐ Please check here if your proposal meets the above purpose

Important Dates

Information Session

Information Session Wednesday February 21, 2018 8:30 – 10:30 am

City Hall, Committee Room 2

You must pre-register for the information session by emailing tenantsfirst@toronto.ca

Agencies should send a maximum of 2 people. Preferably one of these people will be responsible for writing the RFP. If you are unable to attend one of the information sessions, you MUST email tenantsfirst@toronto.ca.

Questions and Addenda

Please direct any specific questions regarding this RFP in writing to tenantsfirst@toronto.ca. To ensure all Proponents have access to the same information, questions may only be submitted in writing.

All RFP revisions and any answers to submitted questions will be communicated electronically as an addendum.

Deadline for Written Questions:	February 27, 2018

Release of Addendum of Questions and Answers:	March 6, 2018

Submissions Due

12 pm Noon March 13, 2018

Freida Cordoba

City Hall

Social Development, Finance and Administration

100 Queen Street West

14 Floor East Tower

Toronto, Ontario M5H 2N2

Submissions must also be submitted electronically to tenantsfirst@toronto.ca. Please put RFP in subject line.

Total Available Funding and Funding Term

Up to $1,500,000 annually is available for an agency to assess, co-ordinate and deliver support services, to provide housing supports to TCHC rooming house tenants. The target commencement date for funding is May 1, 2018. Agreements will extend until April 30, 2020.

Questions, Updates and Addenda

Please direct any specific questions regarding this RFP in writing to tenantsfirst@toronto.ca. To ensure all Proponents have access to the same information, questions may only be submitted in writing.

All RFP revisions and any answers to submitted questions will be communicated electronically as an addendum. If your agency was forwarded this RFP and you did not receive it directly from SDFA, please email tenantsfirst@toronto.ca to register to be on the contact list.

Submission Instructions

Submissions must follow all of the following instructions:

be e-mailed in its entirety to tenantsfirst@toronto.ca by March 13, 2018 by 12 pm noon with the subject line: AGENCY NAME- TCHC rooming house support RFP

The full application must include:

A completed proposal application

Schedules A and B

Part A – Organizational Overview (you must attach either a new Part A, or a copy of the Part A your agency has submitted in the past 12 months)

A signed Board Resolution

Application must also be delivered to address indicated below and submitted electronically by the stated deadline

include five (5) hard copies of your proposal

be in a sealed envelope marked with Proponent’s name and phone number

be complete and legible

address all requirements outlined in the proposal guidelines (Appendix 1)

Contact

Please direct any questions in writing to tenantsfirst@toronto.ca

Schedules

Attached to the RFP you will find:

Schedule A: Project Description and Work Plan (word document)

Schedule B: Project Revenue, Project Budget, Staffing, Cash Flow and Expenditures (excel document)

Appendix 1: Proposal Guidelines: Supports to tenants in TCHC rooming houses

Appendix 2: Board Resolution

Appendix 3: Sample Reporting Requirements and Service Indicators

Awarding Funding

Please note the City reserves the right to reward financial assistance to none, one or more of the Proponent(s).

RFP Checklist

Please ensure ALL of the following are submitted with your proposal

☐ One copy of the completed Proposal Application

☐ One copy of a completed PART A, emailed to tenantsfirst@toronto.ca

☐ Five (5) hard copies of the Proposal delivered to:

Freida Cordoba

City Hall

Social Development, Finance and Administration

100 Queen Street West

14 Floor East Tower

Toronto, Ontario M5H 2N2

☐ Schedule A (Project Description and Work Plan)

☐ Schedule B (Project Budget and Expenditure Form), with the following tabs completed: 2: Project Contact, 3: Project Staffing, 4: Project Budget, 7: Volunteers and In-Kind

☐ Organizational (Board) Approval for Proposal and signature(s)

☐ Appendix 2 – Board Resolution – If the Board is not meeting prior to the due date and is unable to sign the Proposal, the Board Resolution (Appendix 2) may be submitted at a later date, after the Board has met.

☐ Most Recent Audited Financial Statements

Project Proposal

Project details
Agency Name	Click here to enter text.
Project Name	Click here to enter text.
Total number of units included in proposal	204
Annual Funding Request Amount	Click here to enter text.
Project Contact (Name, email, phone#)	Click here to enter text.

Please carefully read the Proposal Guidelines provided with this RFP before completing the application. Take note to address the Scope of Work and Criteria for Selection outlined in Section 3.2.

Project Description

Please give a general overview of your project and how the project will support current and new tenants in TCHC rooming houses, including the names of partner agencies if already identified, or a plan of how you will engage other support providers in the project.

750 word maximum

Click here to enter a general overview of the project.

Please provide a brief overview of your, and your partners, relevant experience working with vulnerable populations who have experienced homelessness or are at risk of homelessness, and collaborating with other service providers to create effective partnerships.

200 word maximum

Click here to enter a description of your and your partners experience working with vulnerable populations.

Please provide details of how your proposal will adopt a Housing First approach to working with current and new TCHC rooming house tenants.

200 word maximum

Click here to enter a description of how your project will adopt a Housing First approach.

Please provide details of how your proposal will adopt a Harm Reduction approach to working with current and new TCHC rooming house tenants.

200 word maximum

Click here to enter a description of how your project will adopt a Harm Reduction approach.

e) Please provide details of how your proposal will adopt an Eviction Prevention approach to working with current and new TCHC rooming house tenants.

200 word maximum

Click here to enter a description of how your project will adopt an Eviction Prevention approach.

f) Please provide a brief overview of how you will work with TCHC rooming house tenants to create a Community Action Plan.

200 word maximum

g) Please provide a brief overview of how you will work with TCHC collaboratively toward the shared goal of healthy communities.

200 word maximum

Support Services provided to current and new tenants

Please describe your current approach to working with new tenants who have recently moved into rooming house units and have previously been in the shelter system or on the street; and

Please describe your approach to engaging with the current rooming house tenant population and the surrounding neighbourhoods and community partners, including details of the timelines.

400 word maximum

Please provide a description of the types of supports that will be provided, including whether they are provided directly by the agency or in partnership with another support provider. Please specify the staffing model/s; the staff to client ratio (refer to 3.3 of the proposal guidelines), hours/days of availability, and details of a discharge plan if a tenant wishes to move out or no longer requires the level of support offered.

500 word maximum

Click here to enter description of supports.

Staffing

Please list proposed staff positions below, and include the staff cost in the attached Schedule B (Tab #3 Project Staffing). Please include details of staff who will coordinate the support as well as the staff who will provide support (either employed directly by the proposing agency, or anticipated staffing of partner agencies).

Please see Section 4: Who should apply and eligible types of services in the proposal guidelines for details on permissible staffing positions.

Staff position title	Number of positions	Description of role
Staff title.	Number of positions.	Description of role.
Staff title.	Number of positions.	Description of role.
Staff title.	Number of positions.	Description of role.
Staff title.	Number of positions.	Description of role.
Staff title.	Number of positions.	Description of role.
Staff title.	Number of positions.	Description of role.
Staff title.	Number of positions.	Description of role.

Referral Pathways

Please refer to the proposal guidelines regarding the requirement for agencies to accept referrals from SSHA's Coordinated Access to Housing Supports Program.

Check here if the proposal agrees to fill new vacancies through SSHA's Coordinated Access to Housing Supports

5. Language and translation services

Is your project able to provide service in languages other than English? Please identify the languages you're able to (or aim to) provide service in and, if not available directly, how you will make arrangement for you clients to receive services in their preferred language, if requested.

150 word maximum

Click here to enter details of language and translation services.

Is your project able to provide services in French? If not, please describe how you will make arrangements for your clients to receive services in French if requested.

100 word maximum

Click here to enter details of French language provision.

6. Partnerships

Partnership with other service providers, both from within and outside of the housing and homelessness sector, are encouraged. Formal partnerships refer to projects in which other agencies work with the Proponent and are actively involved in project activities.

Please list your current partnerships and describe their role in this. If you have more than six partnerships, please include details on an additional page. If possible, please provide letters of support from identified agencies.

Agency	Role
Click here to enter name of agency.	Click here to enter role of agency.
Click here to enter name of agency.	Click here to enter role of agency.
Click here to enter name of agency.	Click here to enter role of agency.
Click here to enter name of agency.	Click here to enter role of agency.
Click here to enter name of agency.	Click here to enter role of agency.
Click here to enter name of agency.	Click here to enter role of agency.

7. Project Description and Work Plan

Please complete the Work Plan, Schedule A attached.

Identify the following as part of the work plan:

Objectives: These are specific, measurable statements of what you want to accomplish by this project.

Activities: These are the specific tasks that you will undertake to accomplish your objectives. Please ensure the activities reflect the scope of work and assumptions outlined in this RFP.

Outputs: These are the short-term results of your project— they are the direct results of your activities. They are usually presented in quantitative terms and in terms of the volume of work accomplished. For each activity identified, there must be a corresponding output.

Outcomes: These are the long-term results of your project and may include both qualitative and quantitative measures of change either during, or after, project activities take place. Changes may be at the level of service user, project or community. Outcomes may relate to changes in client knowledge, attitudes, values, skills, behaviours, conditions or other attributes. Outcomes focus on what the client and/or the service sector will gain from the project and is quantified through clear targets and methods.

8. Budget and Salaries

Please provide a 12-month project budget using the attached Schedule B. Please complete tabs 2, 3, 4 and 7.

The salaries of the staff listed in Section 6: Staffing of this proposal must be reflected in Tab #3: Project Staffing tab, or Tab #7: Volunteers & In-Kind.

9. Organizational Approval

Please include the approved motion with this Proposal for Funding:

To the best of my knowledge, the information provided in this Application for Funding is accurate and complete. This funding request is endorsed by the organization I represent.

If the City of Toronto Shelter, Support and Housing Administration Division allocates funding, the Board of Directors or Governing Body agrees to the terms and conditions of the grant.

This application to the City of Toronto was approved by the Board of Directors, the Executive or the Governing Body at its meeting of: Minutes of this meeting do not have to be submitted with the application but may be requested at any time.

Signature of the Chair of the Board (or designate)	Date signed

Name and title (please print)

Note: If your Board is not meeting prior to the submission of this Proposal, please indicate the date the Board Resolution (Appendix 2) will be submitted:

__________________

Date

Attachments:

Schedule A: Project Description and Work Plan (word document)

Schedule B: Project Budget, Staffing Form, Cash Flow, Expenditure reporting (excel document)

Appendix 1: Proposal Guidelines: Housing Supports to TCHC rooming house tenants (word document)

Appendix 2: Board Resolution (only required if your Board is not meeting prior to this Proposal deadline

Appendix 3: Sample Reporting Requirements and Service Indicators

If your Board is not meeting before the deadline to make this Proposal: enter the planned date of the meeting and submit the attached Appendix 2 Board Resolution, at a later date.