Contact Information

Extended Call Centre Hours
Get help setting up your account for registration:
December 5, 6, 9: 7:30 a.m. to 7:30 p.m.

On registration start dates:
December 7: 7 a.m. to 4:30 p.m.
December 10: 7 a.m to 5 p.m.
Telephone: 416-396-7378, option 1

Regular Call Centre Hours
Regular Hours: Monday to Friday - 8 a.m. to 5 p.m.

Recreation Customer Service Locations*
Toronto City Hall
100 Queen St W, 1st Floor

Etobicoke Civic Centre
399 The West Mall, 2nd Floor

North York Civic Centre
5100 Yonge St, 3rd Floor

Scarborough Civic Centre
150 Borough Dr, 5th Floor

*hours of operation may vary