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* * 311 Toronto *
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* * 311 *

Easy access to non-emergency City services and information
The City of Toronto has launched 311 Toronto. Dialing 311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. With one call to 311, customer service representatives will be able to answer most questions or requests for information, take service requests and resolve the majority of inquiries without a call transfer.


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* * Plan to make Toronto a top financial centre
A recent report by The Boston Consulting Group for The Toronto Financial Services Working Group outlines a strategy for generating an additional 25,000-40,000 jobs and $4 - $5 billion in annual GDP over five years.
Save Money and Green Your Business
Attend this one-day workshop to create your very own Environmental Management System that conforms to ISO 14001 for Small/Medium sized Enterprises (SMEs). The next workshop will be held Tuesday, November 24. Click here for more information.
Strong Business, Strong City
Toronto offers many programs and services to support businesses. We provide advice and counselling to small business owners or those interested in starting a small business. Our staff has various tools available to assist businesses with development, expansion and relocation projects. We also support main street businesses in the Business Improvement Area office. For detailed information, see Toronto Helps.
Green Sector International Marketing Plan
The Green Sector International Marketing Plan aims to raise the profile of Toronto Region's emerging green sector on the world stage. Find out how this strategic plan is helping to build the future.
toronto.ca re:Brand
We're in the process of rebranding the City of Toronto's website. Our refreshed home page is only a starting point. Tell us what you think of toronto.ca and how we can make the website better for you.
Incentives for business
Learn about the incentives that make Toronto a more competitive and attractive location for new development.
Development Application Status
The Development Application Status website allows you to access detailed and current information on active City Planning development projects and planning applications.
Reduced Business Education Tax rate for new construction
The Provincial Business Education Tax (BET) rate for new commercial and industrial buildings and major renovations has been reduced to 1.6% of CVA. This represents a decrease of roughly 10% in total property taxes payable for a new non-residential building in the City of Toronto.

This is the first step in a Provincial plan to reduce BET on all commercial and industrial property to a maximum of 1.6% (based on June 2005 market values) by 2014.
311 Toronto
Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca
E-mails are usually responded to within 48 hours.
Always call 911 for emergencies.

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Invest in Toronto * Invest in Toronto
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BizPaL * BizPaL
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Agenda for Prosperity * Toronto's Agenda for Prosperity
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The tender process * Call documents
The best services and products at the best prices.
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