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* * The 2012 Taxicab Industry Review *
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Consultations have now begun!

Advance registration is required.

Overview

The City of Toronto has initiated the 2012 Taxicab Industry Review. Its purpose is to determine a comprehensive list of industry issues and explore how to best resolve them. The review will include in-depth research, and extensive consultation with direct and indirect stakeholders, related industries, the public and appropriate city divisions. City staff will draft a final report with recommendations for the taxicab industry. The report is expected to be before the Licensing and Standards Committee in the last quarter of 2012.

The review was initiated as a result of a request from the Licensing and Standards Committee on May 31, 2011. On September 9, 2011, MLS brought a report before the Committee that provided an outline for the review of the taxicab industry by-law (Toronto Municipal Code Chapter 545, Licensing).

Relevant documents:

Phases of the Review

In late 2011, taxicab industry stakeholders were asked to identify issues in Toronto’s taxicab industry and to discuss how the City should best conduct the review. Stakeholders submitted their ideas through a consultation, an online comments form, and through letters, emails and voice messages. Their feedback was used to plan the review, described below.

The review will proceed in three phases:

  • Phase 1: Broad Public and Stakeholder Consultations
  • Phase 2: Research, Analysis and the Preliminary Report
  • Phase 3: The Final Report

Each phase is described in more detail below.

Phase 1: Multiple Stakeholder and Public Consultations

March to May 2012
The purpose of this phase is to create a comprehensive list of potential solutions to address issues within Toronto’s taxicab industry. The City will hold multiple consultations and meetings to gather input from stakeholders and the public, as well as continue to accept comments through email, voice messages, the online comments form and written submissions.

Phase 2: Research, Analysis and the Preliminary Report

May to September 2012
The review team will compile and analyze suggestions from Phase 1, while concurrently performing research; this will be used to create a preliminary report, which will contain recommendations for the taxicab industry.

Prior to the completion of the preliminary report, several consultations will be held to discuss the proposed content for the report. Thereafter, the preliminary report will be posted online and stakeholders and the public may depute the preliminary report at a Licensing and Standards Committee meeting, date to be determined. Feedback on the report will also be gathered via the online comments form, voice messages and written submissions.

Phase 3: The Final Report

September to December 2012
The review team will utilize the preliminary report, stakeholder and public feedback and other input from Phase 2 to produce the final report, which will contain the recommendations for how to address issues within Toronto’s taxicab industry. The final report will be posted online and stakeholders and the public may depute the final report at a Licensing and Standards Committee meeting, date to be determined. The review team will continue to accept comments through email, voice messages, the online comments form and written submissions.

The City is committed to an open and inclusive process which incorporates stakeholder andpublic participation. Visit the Get Involved page for more information on how you can participate.

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