Overview
The City of Toronto is conducting the Taxicab Industry
Review. Its purpose is to determine a comprehensive list of industry
issues and explore how to best resolve them. The review will include
in-depth research, and extensive consultation with direct and
indirect stakeholders, related industries, the public and
appropriate city divisions. City staff will draft a Final Report
with recommendations for the taxicab industry. The report is
expected to be before the Licensing and Standards Committee in mid-2013.
The review was initiated as a result of a request from the
Licensing and Standards Committee on May 31, 2011. On September 9,
2011, MLS brought a report before the Committee that provided an
outline for the review of the taxicab industry by-law (Toronto
Municipal Code Chapter 545, Licensing).
Relevant documents:
Phases of the Review
In late 2011, taxicab industry stakeholders were
asked to identify issues in Toronto’s taxicab industry and to
discuss how the City should best conduct the review. Stakeholders
submitted their ideas through a consultation, an online comments form, and through letters, emails and voice messages. Their feedback
was used to plan the review, described below.
The review will proceed in three phases:
- Phase 1: Broad Public and Stakeholder Consultations
- Phase 2: Research, Analysis and the Preliminary Report
- Phase 3: The Final Report
Each phase is described in more detail below.
Phase 1: Multiple Stakeholder and Public Consultations
March to May 2012
The purpose of this phase was to identify industry issues and to create a comprehensive list of potential solutions to address issues within Toronto’s taxicab industry. The City held multiple consultations and meetings to gather input from stakeholders and the public, as well as continues to accept comments through email, voice messages, the online comments form and written submissions.
Phase 2: Research, Analysis and the Preliminary Report
May to September 2012
The review team compiled and analyzed suggestions from Phase 1, while concurrently performing research and analysis. This information has been collectively used to create a Preliminary Report, which includes an industry overview, issues identified by the taxicab industry stakeholders and members of the public, and areas that have been researched and/or are under consideration by City staff. Prior to the completion of the Preliminary Report, three sessions were held to discuss the proposed content for the report.
Phase 3: The Final Report
September 2012 to mid-2013
The review is currently in Phase 3: The Final Report, in which staff are developing the final report, incorporating input from stakeholders, the public and several other sources. We invite you to review two earlier reports, along with City Council decisions at the respective links: the September 2012 Preliminary Report and the February 2013 Interim Report.
To provide feedback on the reports or the draft Taxicab Bill of Rights, please visit the Get Involved page.
The Final Report will contain recommendations for how to address issues within Toronto’s taxicab industry. Prior to the completion of the Final Report, the public and stakeholders will be consulted on several occasions. As well, the Final Report will be posted online and stakeholders and the public may depute the Final Report at an LSC meeting, which is expected to be in spring 2013.
The City is committed to an open and inclusive process which incorporates stakeholder andpublic participation. Visit the Get Involved page for more information on how you can
participate.
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