Toronto Community Crisis Service (TCCS) is a community-based service. The crisis workers are trained mental health professionals who work are dispatched in pairs from the four community anchor partners across Toronto to support residents who are experiencing a mental health crisis. Findhelp | 211 is the dispatch partner, connecting those in need with the TCCS. See 211 career opportunities.
TCCS workers have more than 200 hours of training and experience or education in areas such as social work, social services, nursing and peer support. Crisis workers wear lanyards and carry identification cards. The City of Toronto logo is on all TCCS vehicles, along with the community partner logos. Most TCCS vehicles are wheelchair and scooter accessible.
Watch the videos below to hear from real life TCCS staff about what they do and why they do it.
TAIBU provides health and social services to Black communities across the Greater Toronto Area. See career opportunities.
Gerstein Crisis Centre offers 24 hour mental health crisis services for Toronto residents aged 16 and older. See jobs and volunteer opportunities.
2-Spirited People of the 1st Nations provides Indigenous-centred mental health services. The Indigenous Mental Health Crisis Line is operated by 2-Spirited People of the 1st Nations. Call 416-363-2999 seven days a week from 2 p.m. to 2 a.m. This crisis line is for residents who identify as Indigenous. See career opportunities.
CMHA Toronto Branch provides community-based support services for people living with mental illness or mental health issues. See career opportunities.
The 2023 Strengthening the Community Crisis System Grant was a funding opportunity intended to strengthen and increase the capacity of the current mental health and substance use crisis infrastructure within the city of Toronto. The grant aimed to:
Four applications were successful in receiving funding:
For information on other community funding opportunities, visit the Community Funding page.
The Toronto Community Crisis Service Safe Beds Enhancement Project will add two 24/7 dedicated crisis beds to the Toronto Safe Bed Network for the Toronto Community Crisis Service.
The Waan’kiiyendamome – “We Feel Safe” project offers a safe drop-in space for Indigenous youth, providing access to support staff and a secured safe space for food, showers, and laundry.
The Mental Health Crisis Support for African, Black and Caribbean Communities project will expand current capacity to improve access to mental health and addictions case management programs and services for Afro-Caribbean/Black Torontonians and their families.
The Enriching Mental Health and Community Connectedness Through Food Security and Cultural Cuisine project will increase access to food for Torontonians who are food insecure.
