September 1, 1998
To:Community and Neighbourhood Services Committee
From:Commissioner of Community and Neighbourhood Services
Subject:Reform of Social Housing Programs - Response to Discussion Paper released by provincial Social Housing
Committee
Purpose:
To propose a Council response to recommendations made by the province's Social Housing Committee about how social
housing programs may be reformed.
Financial Implications:
No financial implications identified.
In 1998, it is estimated that the City will pay approximately $255 million (in 1998 budget) for its share of social housing
programs. Estimates for future years are not yet available.
Recommendations:
It is recommended that Council:
1. Respond to province's Social Housing Committee request for feedback on its proposed reforms to social housing
programs by:
(a)Endorsing the recommendations proposed in the Social Housing Committee discussion paper, as summarized in
Appendix A of this report;
(b)Endorsing the recommendations proposed by housing staff of the Greater Toronto Area, as summarized in Appendix B
of this report; and
(c)Endorsing the position taken by the Association of Municipalities of Ontario, as summarized in Appendix C of this
report, with the exception of the request for periodic reviews of provider costs and financial adjustments.
2. Write to the Minister of Municipal Affairs and Housing about the following:
(a)to commend the Social Housing Committee and its Working Groups for the excellent and difficult work they have done
to develop and propose reforms which are practical and which balance the divergent, and often competing, interests of
social housing stakeholders;
(b)to express Council's continued interest in having municipalities, and the City of Toronto in particular, involved in
further design and implementation of program reform, and in other matters related to social housing which directly impact
on the City;
(c)to inform the Minister that the City will require establishment of capital reserve funding at an adequate level to meet the
needs of public housing, and that this newly established reserve be funded by the province at no cost to the City;
(d)to clearly state Council's position that the decisions related to management, administration and ownership of public
housing should occur at the municipal level, and that ownership should be transferred to the City at no cost;
(e)to advise the Minister that accountability for social housing must be through elected councils, and that Council does not
support the establishment of third parties or special purpose bodies by the province to administer social housing;
(f)to encourage the Minister and the province, in response to concerns expressed to the Social Housing Committee and by
Council about the shortage of affordable housing, to acknowledge that provision of social housing is a shared responsibility
of all three levels of government; and
(g)to urge the province to work with the federal government and municipalities to improve the supply of affordable
housing.
3.Write to the Federal Minister responsible for Canada Mortgage and Housing about the following:
(a)to advise the Minister of Council's support for program reform as proposed;
(b)to request that the federal government resume negotiations with the province to ensure that transferring administration
of cost shared social housing programs to the municipal level can proceed;
(c)to encourage the Minister and the federal Government, in response to concerns expressed to the Social Housing
Committee and by Council about the shortage of affordable housing, to acknowledge that provision of social housing is a
shared responsibility of all three levels of government; and
(d)to urge the federal government to work with the province and municipalities to improve the supply of affordable
housing.
4.Given the September 24, 1998 deadline for responding to the Social Housing Committee, authorize Community and
Neighbourhood Services Committee to submit a response prior to Council approval, and subject to any recommendations
Council may make at its meeting October 1 and 2, 1998.
5. Recognizing that GTA municipalities have shared issues around social housing, encourage and support GTA councils
and staff in their continued efforts to work collaboratively on shared issues.
Council Reference/Background:
1.BACKGROUND
In 1997 the province announced it would download financial and administrative responsibility for social housing to the
municipal level. Beginning January 1, 1998, responsibility for paying the provincial share of social housing costs was
passed on to municipalities.
The next step in devolving social housing is to transfer program administration to municipalities. Since it has been long
recognized that the amalgam of existing programs is administratively complex, the province committed to reforming the
social housing system before transferring administration.
The reform process began last fall when the Minister of Municipal Affairs and Housing set up a Social Housing Advisory
Council. The Advisory Council included municipal representatives as well as representatives of other stakeholder groups,
and concluded that the current social housing system was complex, and that the relationship between funder and providers
was unclear. Reforms were proposed which would make the system simpler, more accountable, and more cost-effective.
The Advisory Council report set out a direction rather than a detailed plan. Therefore, earlier this year, the Minister
appointed the Social Housing Committee (SHC) and established three working groups (Roles and Responsibilities, Subsidy
Model, Public Housing), made up of municipal, provincial and housing provider representatives, to develop more detailed
plans.
The SHC was asked to consider recommendations made by the three working groups, and to develop a comprehensive
report to the Minister. As part of that process, on August 24, 1998 SHC released a discussion paper outlining 48
recommendations. Municipalities have been invited to respond, in writing, by September 24, 1998, and may make
deputations to SHC on September 28, 1998. A summary of the SHC recommendations is attached as appendix A, and the
SHC Discussion Paper itself is attached appendix D.
This report outlines key reform proposals and a number of recommendations Council may wish to adopt as its written
response to the SHC. The recommendations in this report are based on:
- prior positions Council has taken in response to devolution of social housing;
- recommendations and analysis prepared jointly by housing staff throughout the GTA municipalities (Appendix B
summarizes those recommendations, and the detailed report is attached as Appendix E); and
- the position taken by the Association of Municipalities of Ontario (AMO) as set out in its August 26, 1998
communication to members (Appendix C summarizes those recommendations, and the complete communication is
attached as Appendix F).
2.0SOCIAL HOUSING IN THE CITY OF TORONTO
In the City of Toronto, there are just over 95,000 units of social housing, representing about 70% of the total GTA social
housing stock, and almost 30% of the total provincial stock. "Social Housing" refers to non-profit housing (co-operative
housing, municipal non-profits and private non-profits) and public housing.
Non-profit housing is owned and managed by non-profit housing corporations, co-operative housing corporations and
municipal non-profit corporations under operating agreements and cost-sharing arrangements with the province. The City
of Toronto owns and manages 28,000 units through its two municipal non-profit housing corporations; Cityhome and
Metro Toronto Housing Company Limited (MTHCL) (these companies will be merged Jan. 1, 1999). Another 37,000 units
are owned and managed by community non-profit groups (23,000) and co-operative housing corporations (14,000).
Each non-profit housing portfolio has specific program requirements, which vary depending upon the housing program
under which the units were built, and how the units are funded. The majority of housing projects were developed under
cost-sharing arrangements between the provincial and federal governments (61%), however, there are projects which were
funded unilaterally by the province (15%) and some older programs funded entirely by the federal government (24%). The
SHC recommendations do not address those housing programs funded and administered entirely by the federal government.
Approximately 70 to 80% pay rents limited to 30% of their household incomes (RGI), and about 20 to 30% of the units are
rented to tenants who do not receive rent subsidies (market tenants). The ratio of RGI units to market units is established in
most cases by targeting plans" set out in the operating agreement between the province and the housing providers.
Public Housing projects are owned and administered by the Ontario Housing Corporation (OHC), and managed by local
housing authorities (LHAs). In Toronto, the LHA is the Metro Toronto Housing Authority (MTHA) which has about
30,000 units. The federal government cost-shares with the municipality (about 50:50). Just about every public housing unit
is provided to tenants at a rent geared to income (30%).
2.1Cost of Social Housing
Starting January 1, 1998, the City of Toronto became responsible for paying an equalized share of the total social housing
cost of the Greater Toronto Area. The City's share of the total estimated 1998 cost for social housing in the GTA was
budgeted at $266,278,406. This cost is net of federal funding provided through cost-sharing arrangements for specific
social housing program types.
In June, the Province announced that it would no longer require municipalities to assume the costs for dedicated supportive
housing. For Toronto, this meant that the previous cost estimate for social housing was reduced, retroactive to January 1,
1998, by $11,784,329.
3.0SUMMARY OF REFORM RECOMMENDATIONS
What follows is a summary of key reform issues, and comments on specific implications for the City.
3.1The Funding Model
Municipalities, housing providers, social housing residents and the province have all identified the need for a social
housing program that is simpler to administer, more cost-effective, more business-like and more accountable. Under the
current system, cost controls come more from provincial oversight (through annual budget reviews and approvals, and
other interventions) and to some extent, this has permitted the province to exercise a substantial amount of control over
provider operations. However, in addition to high administration costs, the downside of this type of intensive monitoring is
that there is no incentive for housing providers to operate efficiently, and providers can turn to the province for additional
funds when there are shortfalls. Providers have found it difficult to operate in an environment where funding levels are
unpredictable.
The new funding model proposes trade-offs for both the providers and municipalities. Providers would gain more
autonomy, funding predictability, and streamlined accountability. In return, they would be required to repay to the
municipality some of the debt which they did not have to repay under the old program, and to operate within established
cost and revenue benchmarks. Municipal administration costs will be reduced through harmonized programs and more
targeted and streamlined methods of administration and overview.
Funding levels for each provider would be initially established based on cost and revenue benchmarks, and these
benchmarks would be reviewed after three years to determine whether or not adjustments to the mandated operating loan
repayments are needed. Housing providers which cannot operate their business within those benchmarks would be subject
to a greater degree of municipal oversight.
AMO's position (see appendices C and F) is that it would prefer a much higher degree of municipal involvement and
control than what is proposed (for example, periodic budget setting and review). City staff are of the opinion that the model
as proposed is practical and balanced. Subject to detailed program design, there appear to be sufficient checks and balances
recommended throughout the life of provider agreements to manage the funding relationship. GTA housing staff support
this position (with the exception of Hilton region which recommends reviews and financial adjustment every three years).
Periodic or even annual budget adjustments will not result in material savings for the municipality. Only about 20% of
provider costs are manageable (i.e. that they can influence the cost level in any way), and the rest are fixed. Reviews and
adjustments may actually increase social housing costs by contributing to higher municipal administrative costs, opening
the door to requests for additional funding by the providers, and undermining provisions geared towards having the
provider operate in an efficient and business-like manner (like early loan repayment incentives and best practice reviews)
Social housing is not like other municipal services, which are required to justify funding every year. Social housing differs
because its costs can be secured against an asset, will be partially repaid, and the service level and costs can be established
(and are predictable) over a very long term. There is little doubt, especially in Toronto, that the needed for social housing
will continue for a very long time.
Instead of a high degree of monitoring for all providers, emphasis should be placed on developing systems and protocols to
identify providers which may have difficulties, and to take action to help those providers resolve difficulties and stabilize.
Municipalities should also focus on the larger social housing cost items: mortgage/debenture financing and utilities. SHC
recommends consolidated management of mortgages (to attain below-market financing rates, and lock in rates over entire
amortization period to achieve certainty). It also recommends energy audits of projects to determine if money can be saved
through system conversions (with the province paying for the audits). By providing incentives for efficient operations,
providers may be able to repay City subsidies sooner. Finally, there may be cost savings if the City combines social
housing intake functions with similar functions for other social programs it delivers. City efforts would be better spent
maximizing savings in these areas.
Details about the methodology and the process for implementing the benchmarks have not yet been established. Protocols
around early detection of potential problems, municipal responses and default management also need to be developed. SHC
recommends that municipalities be included in the design and implementation work, and work directly with housing
providers to review data and calculations.
For more detailed information about the funding model proposed, see Appendix E, section 3.1.
3.2The Relationship between the Municipality and the Housing Provider
The relationship between the municipality and housing providers would be established by two agreements. One agreement
would address the operating loan the provider must pay back to the municipality; the other would address funding for
rent-geared-to-income units. Both agreements would have standard clauses about reporting requirements, breaches and
remedies, and set out requirements established by the province (provincial standards).
In general, the housing provider will confirm it is operating within the requirements of the agreement through reports to the
municipality (depending upon the subject, reports are quarterly, annual, and periodic). If the provider is not in compliance,
the municipality can intervene; the degree of intervention is directly proportional to the seriousness of the breach. In worst
case situations, the province would also be involved because it continues to retain contingent liability for the
mortgages/debentures. Details about how projects in difficulty will be managed need to be determined.
Annual reports would include filing audited financial statements, annual information returns (status measured against
non-financial measures) and management representation reports (items not normally address in an audit report). This
reporting does not limit the ability of the municipal auditor from exercising their authority -- providers may be reviewed by
the municipal auditor as part of their duties to audit municipal expenditures, which include social housing programs. In
addition, in certain breach situations the municipality can conduct an audit of the provider's operations.
For the City, the agreements will ensure that the accountability relationship is clear. Details about the contents of reporting
documents, reporting methods, and adequacy of information, still need to be addressed in more detail. In particular, it is
imperative that tools and information streams are developed which would permit the City to respond quickly if a provider
has financial or other problems. Since the key relationship is between the provider and the City, the City should also have
final say about how groups experiencing difficulties will be managed and when mortgage default will be declared.
For more information about operating agreements and reporting requirements, see appendix E, section 3.1.
3.3The Relationship between the Municipality and the Province
The model proposed that the province will continue to have an ongoing role in setting and monitoring standards in key
areas, transferring the federal share of funding to the municipality, reporting to the federal government as required, and
participating in centralized management of mortgage renewals and default management.
Provincial standards are recommended in nine key areas, generally related to access to rent-geared-to-income units (see
Appendix D, section III). Standards include setting a minimum number of RGI units within each CMSM (roughly
equivalent to the current number of units) and having provincial consistency around issues such as eligibility, benefit level,
RGI calculations and minimum rent.
The mandatory provincial standards are a base. The municipality, generally in consultation with housing providers, can
choose to have additional requirements for all housing providers in its area, and/or set requirements which are specific to
one or more providers.
The City should support the recommendations made around provincial standards, and flexibility for municipalities to
establish their own additional standards in response to local conditions. Few provincial standards are proposed, and the idea
of maintaining some areas of province-wide consistency (particularly around access to RGI units) has merit. Many of the
standards link to federal requirements, to ensure the continued flow of federal funding. The provincial standards proposed
are generally the same as current standards (at least initially). In addition, there is flexibility for the municipality to change
some aspects of provincial standards to suit local requirements. What is not yet clear is how much reporting the
municipality will be required to conduct to satisfy provincial requirements, and how flexible those requirements will be.
Further detail about how future changes to province-wide standards (if required) would be made.
For some time, the province has been discussing various transitional plans for administrative transfer, although no specific
reports have been released or action taken. Provincial staff have indicated that they are working on a transitional plans
("Plan B" and "Regional Executive Committees") in the event that an agreement with the federal government is not
possible or would not occur for some time. These ideas involved using existing LHAs or MMAH regional offices, as the
bodies which would take over administration of all social housing for a transitional period. Municipal representatives
would sit on the boards of these special purpose bodies to provide municipal input. This would be the means by which "say
for pay" would be achieved.
The use of special purpose bodies in this manner has not been acceptable to most municipalities. Council has also adopted
the position, which is restated in the recommendations to this report, that the establishment of a provincially controlled
special purpose body to administer social housing programs is not acceptable to the City.
Further information about province wide standards are provided in appendix E, section 3.2.
3.4Public Housing
SHC recommends harmonization of public housing with other social housing programs, and that municipalities have the
option of managing or even owning public housing projects in their area.
Public housing and non-profit housing currently have very different financial and operating environments. SHC
recommends that both types of housing operate under similar program rules, and that municipalities be responsible for
administering public housing, as they would with other social housing programs (i.e. through operating agreements with the
housing provider). For example, currently for capital expenditures, non-profits maintain annually funded capital reserves
whereas public housing capital work is funded through annual operating budgets. Under reform, both programs would have
capital reserves established.
SHC recommends that municipalities have the option of owning all public housing in their area. Initially, OHC would
retain ownership. During this time, the municipality would undertake an analysis of alternatives done jointly with the
province, and would enter into negotiations to work out the details of the transfer. The Discussion Paper does not provide
details about what this negotiation would entail, how long it might take, and whether or not there would be a cost to the
municipality.
If the municipality decides not to own the public housing, it may still alter the LHA management structure. The
municipality would be required to develop a business case and enter into discussions with the province.
Public housing management, administration and ownership have been a growing area of concern for the City. Tenants and
tenant organizations have been making deputations and expressing their concerns about operational decisions made by the
MTHA Board. The frustration is that while the City of Toronto pays for MTHA's housing, it has no direct means of
influencing operating decisions or integrating activities with other social housing in the City.
From the City's perspective, the proposed recommendations are all quite positive. Council has previously adopted the
position that the province should transfer ownership of the Metro Toronto Housing Authority stock to the City. It should be
noted that this could not legally occur without federal agreement. This report recommends further that transferring
ownership of public housing stock should be done at no cost to the City.
Further information about public housing recommendations are provided in appendix E, section 3.2.
3.5Summary
The proposed reforms are based on input from all stakeholders -- including municipalities -- and given the complexity of
the issues, and competing interests, there is a remarkable level of consensus and balance evident in all 48 recommendations.
The recommendations, if approved by the Minister, will establish the foundation for a social housing system which allows
sound, long-term financial planning and predictable subsidies. Social housing providers would have sufficient ongoing
funding to manage their projects in a business-like way and to serve residents effectively, and the City will have means by
which to insure taxpayer dollars are being spent wisely and standards are being maintained. The needs of tenant/members
have also been considered, and where standards may change, transitional provisions are recommended.
The model would allow the City to establish its own standards, processes and expectations for the provision of social
housing.
The City can choose to negotiate with the Province to have public housing ownership transferred to the City.
These proposals, even if approved by the Minister, are simply a framework. Much more work around the details of the
program design and implementation is needed. This report recommends that the continued significant municipal
representation be maintained throughout the design and implementation process.
4.0Related Issues:
4.1Supply of Affordable Housing
Recently there has been a lot of discussion at Committees and Council around the need for affordable housing in the City of
Toronto; in particular, the need for all level of governments to work together in order to improve the supply of affordable
housing (for examples, see "Toward a Municipal Strategy to Encourage Affordable Housing", July 1998 and "Interim
Report of the Mayor's Homelessness Action Task Force", July 1998).
Although not within their mandate, SHC commented that the lack of affordable, adequate housing supply was a major
concern for current social housing residents during consultation sessions. The discussion paper notes that adequate,
affordable housing is of benefit to municipalities in realizing healthy communities and is in the best interest of all levels of
government.
It is recommended that Council ask both the federal and provincial governments to acknowledge that supply of social
housing is the responsibility of all three levels of government, and urge both the Ministry of Municipal Affairs and Housing
and CMHC to take action.
4.2No federal agreement
About three-quarters of provincially-administered social housing in Ontario is cost-shared with the federal government. The
province needs the federal government's approval to change the programs, and to transfer administrative responsibility to
municipalities. Although the federal government has signed agreements with six other provinces / territories for the transfer
of its administrative responsibilities, they are not currently engaged in negotiations with the Province of Ontario.
Initially the City had asked the federal Government not to change its agreements with the province, with a view to
preventing the province from downloading its costs on municipalities. In view of the fact that social housing costs have
now been downloaded, the current position of the City is that the federal and provincial governments should work together
to transfer social housing administration to municipalities as soon as possible.
In April, the Federal Minister responsible for CMHC, the Honourable Alfonso Gagliano, wrote to the Association of
Municipalities of Ontario to indicate that he is awaiting the report of the Social Housing Committee on program reform
before resuming negotiations with the Province on devolution. Presumably, if the reforms are supported by the
municipalities and the non-profit sector, and acceptable to the federal government, the federal government would help to
implement the reforms and would proceed with devolution negotiations with the Province. For this reason, it is
recommended that Council inform the Federal Minister of its support for the reforms as proposed, and encourage the
provincial and federal governments to resume negotiations.
With respect to social housing units unilaterally funded and administered by CMHC, Council has taken the position that it
has no interest in administering unilateral federal non-profit and co-operative units (April 1998).
4.3Toward a GTA Position
The Ministry proposes to transfer administration to 47 "Consolidated Municipal Service Managers (CMSMs), which are
municipal bodies responsible for administration of social housing and other municipally delivered social services (such as
Ontario Works and Child Care). One overall advantage of the CMSM approach is to permit integrated intake and program
delivery functions. A CMSM may be made up of one single upper tier municipality which is responsible for its own costs,
or it may be made up of several municipal entities, all sharing costs.
In the GTA, there would be five CMSMs; the City and the four 905 regions. The GTA is the only place in Ontario where
costs are shared between CMSMs. The result is that budget decisions made in one part of the GTA will impact on the other
parts. While the CMSM model may make sense for the City in terms of service management, it is not clear what impact
sharing costs across the five GTA CMSMs may have, if any, on administration or GTA-wide participation in
decision-making. In addition, administrative decisions made in one part of the GTA may have spin-off effects in other
parts.
Recognizing the need for the five CMSMs to work together, and perhaps the need to ensure that issues specific to the GTA
receive the attention they merit at the provincial level, housing staff from all GTA municipalities worked together to
analyze the SHC Discussion Paper and to outline recommendations for the GTA as a whole. The attached report and
summary (appendices B and E) set out 18 staff supported recommendations. The overall message is that the GTA supports
the reforms as proposed, and subject to continued municipal involvement in detailed design work and implementation.
For the most part, the proposed GTA position and the proposed City of Toronto position, are in line with AMO's position
(appendices C and F). There is, however, one important difference -- AMO would prefer that the financial accountability
model be revised to give municipalities the authority to periodically review provider costs with the potential of making
financial adjustments as required; City staff and GTA staff support the model as proposed (with the exception of Halton
region, which is proposing reviews every 3 years).
As outlined in section 3.1 of this report, the financial accountability model would operate based on a system of
benchmarks. However, the strength of the reform model proposed is that all 48 recommendations balance and support each
other. Although the municipality would not be able (in most cases) to adjust the operating loan without the consent of the
provider, there are a number of other checks and balances it may use, which appear to be more efficient and effective than
periodic or three year adjustments, such as:
- CMSM can use "best practice" reviews every 3 years to assist groups in lowering costs (thereby being able to repay
operating loan faster);
- operating loan repayment can be adjusted if there are material changes to property taxes;
- CMSM can request assurances that non-rental revenues are being maximized;
- CMSM can institute early loan repayment incentives;
- if the operating loan is paid off, future surpluses must be used for social housing;
- if the provider wants additional funding, the CMSM may make the additional funding conditional upon increased
oversight (e.g. annual financial reviews);
- energy audits (paid for by province) may identify other cost savings;
- for groups which cannot repay the operating loan, in certain circumstances, would be subject to a greater degree of
oversight; and
- municipalities can intervene if a provider is in breach of the agreement.
The proposed model is the result of significant input by, and trade-offs between municipal, provincial and provider
representatives. Changing the degree of municipal oversight will alter the balance established within the model and, in all
likelihood, would make it unworkable, more expensive, and possibly undermine the support it has received so far.
We anticipate that other parts of the province may support AMO's position of wanting more municipal oversight. As
discussed earlier, it is the opinion of GTA staff that a greater degree of oversight would not create any material advantage
for municipalities, and would likely jeopardize the entire reform model as proposed. This report, therefore, recommends
that the City endorse a GTA position, as outlined by recommendations proposed by GTA staff in their report. These 18
recommendations are consistent with the recommendations suggested in this City report.
Next Steps:
The deadlines established by SHC to respond to their discussion paper are very short. Council does not meet until after the
submission and deputation deadlines (Sept.24 for written responses and Sept.28 for deputations). Therefore, it is
recommended that Community and Neighbourhood Services Committee respond to SHC, subject to Council
recommendations from their meeting October 1 and 2, 1998. In addition, it is recommended that the City make a deputation
to SHC based on whatever position is endorsed by Community and Neighbourhood Services at its meeting September 10,
1998.
SHC proposes that municipalities have an ongoing role in program design and implementation. This City report supports
that proposal, and recommends that Council express its appreciation for the level of municipal representation which has
occurred to date, and advise the Minister, Municipal Affairs and Housing, of Council's continued interest in having
municipal representation.
Recognizing that social housing reform is a shared issue for all GTA municipalities, and that the GTA differs from other
parts of the province in certain respects (i.e. costs are shared across CMSMs, housing needs, the current supply of social
housing, the practical experience with program delivery, and the political and staff capacity to take on devolved
responsibilities), it is important that the GTA work together on shared issues, such as social housing reform. This report
recommends that Council endorse the staff analysis and recommendations developed by GTA staff (see appendix A), and
encourage continued collaborative efforts.
Attachments:Summaries
Appendix A:Summary of SHC Recommendations
Appendix B:Summary of GTA Staff Recommendations
Appendix C:Summary of AMO Position
Reports
Appendix D:Discussion Paper on Social Housing Reform, August 24, 1998
Appendix E:GTA Staff Analysis and Recommendations of SHC Discussion Paper, August 31, 1998
Appendix F:AMO Member Communication Alert, August 26, 1998
Contact Name:
Joanne Campbell
Phone: 392-6135
Fax: 392-3037
Joanne Campbell
General Manager, Shelter, Housing & Support
Shirley Hoy
Commissioner of Community & Neighbourhood Services
Appendix A: Summary of Recommendations proposed by Social Housing Committee
(complete discussion paper is provided as appendix D).
1.The Financial and Accountability Framework |
#1-10 |
Operating loan to be established for each provider. Loan amount equals net operating income (revenues less
costs):
Revenue = market and RGI rents + other revenues (parking fees, commercial space, etc.)
Costs = property taxes, utilities, annual contributions to capital reserve fund, vacancy loss, manageable costs
(e.g. property management).
Based on the net operating income, what mortgage debt the provider can afford? The municipal operating loan
covers payment on the remainder of the mortgage debt that the provider cannot afford.
Benchmarks are established for all costs and revenues, and the mortgage debt is financed at a uniform low rate
for the remaining amortization period. |
#11-14 |
Mandated requirement for provider to make payments towards operating loan - based on net operating
incomes, the intention being to use repayment methodology as an incentive to efficient operations. Operating
loan to be secured against title.
Year three review of benchmarks used to calculate operating loan, and recalculation of repayment on operating
loan permitted if required.
Increased municipal oversight permitted in special circumstances; providers who will not be able to repay debt
within 5 years of term of operating agreement, and providers with project on leased land who cannot carry debt
beyond term of lease agreement.
CMSM can develop incentives for early repayment of operating loan. |
#15-16 |
Rent subsidy level for each RGI unit determined annually.
Rent subsidy = Market rent for unit - Rent paid by RGI household
Rent subsidy will continue to be paid for vacant units, provided they are occupied within timeframe
established by CMSM and provider |
#17 |
If operating loan is paid off, and provider is generating a surplus, after consultation with CMSM, provider
must use funds for social housing purposes (capital work, contribution to capital reserves, reduce municipal
RGI subsidy, increase RGI units, or increase affordable units). |
#18 |
Providers may request additional funding or reduction in operating loan repayment amount, and CMSM can
make provision conditional upon increased municipal oversight. |
#19-21 |
Two operating agreements: (1) Operating Loan and (2) Rent Subsidy Agreement. Both will include standard
clauses, municipality can include clauses related to local requirements to all CMSM providers, and
CMSM/provider can negotiate additional clauses. |
#22-23 |
Providers will be required to submit standardized reports to CMSM, in a format subject to CMSM discretion.
Reports include annual audited financial statements.
Municipality can conduct audit or review if reasonable grounds to believe that significant performance
problems are developing which may lead to a breach of agreement if not corrected. Audit will be at CMSM
expense, unless audit reveals a material breach by provider. |
#24-25 |
Municipal intervention would be progressively staged process proportional to degree of project difficulties.
Breaches and remedies to be standard clauses in the agreements (see #19-21). Province to be involved if
provider agreement may be terminated. |
2.Recommendations Required as a result of Municipal Administration |
#26-34 |
Province to establish minimum program requirements for all municipalities and providers in province:
- CMSM's minimum number of RGI units
- protects existing targeting plans (CMSM and provider can agree to changes, or CMSM can unilaterally
require 10% increase in RGI units)
- CMSM can redistribute RGI units with the CMSM area, or create additional units
- existing RGI unit can only change to market if vacant, or occupant agrees
- RGI applicants must be legal residents of Canada, and at least 16 years old (under review); municipalities
cannot require that RGI eligibility /preference be based on residency within the municipality
- minimum RGI rent tied to social assistance scale (currently $85), and implemented over 2 years for existing
RGI tenants
- occupancy standards can be reduced by CMSM to national level (e.g. number of bedrooms permitted in unit
based on family composition), with protection of existing households which do not meet new standard
- access to RGI units based on current modified-chronological waiting list model, and municipality has some
flexibility to change "modifiers" provided targeting plans are protected (#27) and federal requirements met
- providers must maintain current minimum requirements for coordinated access to social housing within the
CMSM (see also #35 - application intake)
- RGI rent to remain at 30% of household income, and a consistent province-wide rent scale for recipients of
social assistance been continued
- calculation of benefits for RGI households to be consistent across CMSMs |
#35-38 |
Integrated delivery of RGI housing at CMSM level is possible:
Application intake, waiting list management, and income verification are municipal responsibilities;
municipality may delegate functions
Providers select tenant/members
Income and asset treatment among social assistance, child care and social housing should be standardized as
much as possible
|
3.Public Housing |
#39 |
CMSMs to be responsible for administering public housing programs.
CMSMs may choose to own all OHC-owned public housing projects in their area after appropriate
negotiations with the province. Principles be developed to guide all negotiations between CMSMs and the
province. Public housing ownership remain with the provincial and the federal government, pending CMSM-
province joint analysis of ownership alternatives.
If a CMSM which does not own the public housing but wants to alter the LHA management structure, the
CMSM must develop a business case, for discussion with the province. |
#40 |
CMSMs may integrate market tenants into public housing projects. |
#41 |
Current rent supplement programs in privately-owned buildings to continue to be administered by LHAs
unless the CMSM decides to provide this RGI housing in another fashion, subject to current contracts with
landlords
Province-wide standards for eligibility, access, occupancy standards, minimum rent, and benefit level apply
equally to RGI residents in private rent supplement units
Province and CMSMs should review these programs to determine opportunities for improvements
|
4.Other Changes |
#42-45 |
Processes which may be developed:
Best Practices: a process for establishing and maintaining best practices may be developed by CMSMs and
providers. These best practices will reflect the optimum approach to operating social housing and will be made
available to providers at least every three years. Providers would use as a management tool to assist in
providing appropriate levels of service, being more efficient, and lowering their costs. Development should
include identification of overall cost standards for social housing operations which reflect the nature of social
housing operations. Provider should be required to report whether it has met, exceeded, or not met these best
practices.
Design and Implementation process for social housing reform: design to be facilitated by province with full
involvement of CMSMs and providers; implementation to follow same process as design, except role of
CMSMs increased for locally specific areas.
Process for Province-wide changes: CMSMs should set up a process, which involves providers and the
province, to address items of common interest and concern
Process to hear from social housing residents: CMSMs should consider setting up processes to hear from
social housing tenants and members about social housing issues. |
#46-48 |
Mortgage management and renewals would be done centrally by a group with representation from CMSMs,
province and providers. Mandate is to stabilize borrowing costs (see operating loan calculation #1). Group
should consider establishing stabilization fund to protect against the cost of borrowing exceeding the uniform
lending rate established for all providers/CMSMs.
In the case where the province has had to make payment pursuant to a mortgage default, the CMSM continue
to pay the principal and interest on the shortfall after sale or disposition of the defaulted loan to the Province to
maintain expenditure neutrality.
Capital Reserve Management: rules for management of reserve funds to be in a legislative framework similar
to the intent of Condominiums Act, including directors' responsibility for the funds; periodic reserve studies;
and ensuring proper use of funds. Rules for investing capital reserves be flexible enough to allow for pooling
of investments (in order to obtain a better return on investments), and guidelines to be developed for more
diversified investments for professionally managed funds.
Default Management: the province and CMSMs should develop a protocol to outline their respective roles and
responsibilities in the event of default by a provider. |
Appendix B: Summary of GTA Staff Recommendations
(complete GTA Staff report is provided as appendix E)
Staff of GTA municipalities recommend that GTA Councils endorse recommendations as outlined by the August 24, 1998
Social Housing Committee Discussion Paper on Social Housing Reform. In particular, GTA staff support the following
recommendations:
1. Creation of separate rent supplement and operating loan agreements (#19-21);
2.Initial cost setting exercise to be revisited after three years, to allow time to assess accuracy and impacts of original
exercise and to determine more detailed and comprehensive benchmarks (#12);
3.No further regular review of costs to occur beyond initial third year review, except for groups in breach of agreements or
which had already been determined as unable to meet the normal loan repayment obligations (#12, 13, 18, 24);
4.Market rent component of the operating loan calculation to be set at true market rent for the type and location of housing
being offered, allowing for phasing of any large increases, and requiring third party assistance if no agreement between
municipality and provider is reached quickly (#10);
5. The same market rent is to be set for all market and rent geared-to-income residents in a project (subject to legitimate
difference in unit types) so long as a rent supplement agreement is in place, even if the operating loan has been fully repaid
(#15);
6.Information is to be available to municipalities from providers which will provide ongoing assurance that public funds
are being used for intended purposes and allow CMSMs to detect problems and potential breeches of agreements at an early
stage (#22, 23, 24, 25);
7.Target plans for individual providers may be changed by mutual consent between the provider and municipality (#27);
8.Municipalities may revise the "Modified Chronological System" for applications, following consultations with providers,
subject to certain a minimum standards:
(a)All federal money received by a municipality must be spent to house applications at/below federal "Housing Income
Limits".
(b)Applicants must be given priority for access based only on their inability to afford suitable and adequate housing and
how long they have been on a waiting list.
(c)At least 35% of units must be occupied by "high need" clients (those for whom market rents are greater than or equal to
50 per cent of household income) (#31).
9.Municipalities to be able to determine intake function for units rented at a level geared to household income (RGI),
including waiting list management, with the flexibility to delegate to providers or others, subject to compensation or other
recognition of additional costs which arise from any imposed changes (#35, 6);
10.Municipalities to be responsible for income verification, with flexibility to delegate all or part of this function to
providers or others, subject to compensation or other recognition of additional costs which arise from any imposed changes
(#36, 6);
11.Municipalities to be able to adopt standard treatment of income and assets across social assistance, child care and social
housing (#38);
12.Municipalities to be responsible for administering public housing programs (#39);
13.Municipalities to be able to decide on management models for public housing (#39);
14.Municipalities to have option of assuming ownership of public housing, and although transfer of ownership would only
occur after negotiations with the province, the initial position of municipalities is that such a transfer should occur at
nominal cost to the municipalities (#39);
15.Mortgage renewals to be administered centrally by a group with majority municipal representation, with a mandate to
move as expeditiously as possible to stabilizing borrowing costs for the remaining life of mortgages (#46); and
16.Rules for investing capital reserves to be flexible enough to allow for pooling of investments (#47).
In addition, GTA staff recommend the following:
17.That the Province to cover shortfalls in existing replacement reserves, up to the amount set by a reasonable, and
mutually acceptable engineering model, net of any previous expenditures from reserve accounts determined to be
inappropriate;
18.Details about the protocol for default management between the municipality, provider and province need to be worked
out, however, municipalities should have the final say in declaration of default;
19.Municipalities should be permitted to direct providers to use pooled capital reserve funds or other professionally
assisted investments when returns the provider is earning on their capital reserve fund are below the earnings of the pooled
fund, or deemed sub-par as measured against some other, appropriate, measure.
Appendix C:Summary of AMO Position on social housing reform proposal
(complete text is provided as Appendix F)
This summary is based on "Member Communication Alert", August 26, 1998, prepared by the Association of
Municipalities of Ontario. Where the position taken by AMO appears to differ from what is recommended by SHC, italics
are used; however, recommendations in the SHC paper and the AMO communication are at a high level and, therefore, it is
not always possible to determine which recommendations the AMO communication is responding to, and whether or not
there is agreement. It is often a matter of interpretation. For exact wording of the AMO communication, see appendix F.
1.The Funding Model
Municipalities must have authority to periodically review provider costs and make financial adjustments, if required. SHC
recommends establishing the operating loan initially, and then reviewing the operating loan after three years to determine
whether or not the mandated repayments on the operating loan need to be adjusted.
AMO proposes the use of efficiency targets as part of benchmarking to ensure best value for municipal funding. It is not
clear whether this comment indicates support for the SHC recommendation about "best practice" reviews to help providers
keep costs low, or is intended to refer to a change in the way that benchmarks would be managed.
AMO supports having providers repay the operating loan.
AMO recommends an adequacy study be conducted to determine the appropriate level of capital reserves, and that the
province "top-up" reserves if needed (SHC is silent).
2.The Relationship between the Municipality and the Housing Provider
AMO supports recommendations made about the municipal-provider relationship such as municipalities being responsible
for administration and providers for operations, within framework of operating agreements. AMO also supports
recommendation that municipality to have authority over income testing.
AMO cautions that using a province-wide "cookie-cutter" approach to administration (i.e. service contracting and reporting
requirements) as it would not recognize local requirements, and would stifle oppourtunities to improve efficiencies. (This
caution should be taken into account during detailed program design.)
3.The Relationship between the Municipality and the Province
AMO suggests limiting the provincial role in determining service levels (province wide standards) to and initial transfer
period, and to some high level program standards. Municipalities should be permitted to establish standards at levels
responsive to local needs thereafter (SHC builds in municipal flexibility around some provincial standards, and
recommends that municipalities have flexibility to establish CMSM specific standards).
AMO suggests the municipality have final say in decisions around debt forgiveness for providers. (SHC is silent where
forgiveness is needed due to default, but does recommend municipal control over other areas where debt forgiveness may
be appropriate - such as early loan repayment incentives.
With respect to mortgages, the province retains contingent liability. AMO suggests the province should not pass on
principle and interest costs to the municipality when a defaulted project is sold for less than outstanding value of mortgage
(City of Toronto staff are not aware of any project that ever did end up in a default sale; the usual practice of the province
has been to amalgamate/transfer the project to another housing provider).
AMO suggest that the provincial role should be limited to setting broad standards, guaranteeing mortgages and flowing
federal funding. In addition to these functions, SHC recommends a provincial role in centralized default management and
mortgage financing, with details about provincial participation to be determined.
4.Public Housing
AMO suggests that OHC and LHAs be wound down, municipalities determine the service delivery mechanism, and that
municipalities should have option to own public housing. SHC recommendations around public housing appear to support
all of AMO's suggestions.
5.AMO position on matters not covered by SHC mandate
AMO states a number of positions about matters not directly related to program reform and, therefore, outside of the SHC
mandate. In general, the issues relate to implementation of reform, and administrative transfer of social housing:
-province should transfer service management responsibility as soon as possible;
-accountability for social housing through elected councils, not third parties or special purpose bodies;
-social housing should be transferred in a good state of repair;
-the state of repair for each project should be assessed prior to transfer, and this information provided to municipalities.
Failing that, the province should guarantee that capital costs will not exceed the amount accounted for in the Who Does
What transfers and fund any costs above that amount; and
-the province has indicated that cost-savings in all areas of municipal funding and management responsibility will be
necessary in order to achieve revenue neutrality in transfer of responsibilities to municipal governments; social housing is
no exception