The City of Toronto: Accessing City Hall portal

Meet your Mayor
Mayor David Miller will be visiting various communities and would like to meet you. Everyone is welcome to attend the Meet your Mayor events that have been organized by the City and its community partners. Refreshments will be served.

February is Black History Month in Toronto
The City of Toronto is proud to support events and exhibits scheduled for Black History Month, inviting members of the public to explore and celebrate the heritage, traditions and culture of African-Canadians.

A great city needs more great people!
As part of Toronto's ongoing commitment to civic participation, the City is seeking residents who are at least 18 years of age to serve on boards and committees.

toronto.ca/open
Open, accessible and transparent government.
Access and download City data, get information and give your feedback.

Toronto City Update e-newsletter
The City's Toronto City Update e-newsletter focuses on the latest services, innovations and accomplishments in Canada's largest city and sixth largest government. Subscribe online at toronto.ca/e-updates.

Young women and local politics
Toronto has launched its second Toronto Regional Champion Campaign – a program that links young women and women City councillors for eight months of one-to-one interaction. This unique initiative is part of a Canada-wide effort to increase women's participation in municipal politics.

Your City can help.
The City of Toronto offers many programs and services to help residents and businesses. Learn about the many programs and new or expanded services that were approved as part of the 2009 operating budget.

Infrastructure Stimulus Fund
Canada and Toronto partner to create jobs, stimulate economy. More than 500 projects will receive infrastructure funding.

HOT Plan a first
For the first time in its history, Toronto has adopted a 10-year plan to create and upgrade affordable housing - a plan that includes a housing rights charter, another first for the city and the country.

Draft zoning bylaw released
Zoning bylaws regulate the use, size, height, density and location of buildings on properties and affect every property in the City. You can search on the interactive map by address or intersection to find and comment on the draft zoning bylaw.

toronto.ca re:Brand
We're in the process of rebranding the City of Toronto's website. Our refreshed home page is only a starting point. Tell us what you think of toronto.ca and how we can make the website better for you.

ABCCs
Find detailed information about the City's agencies, boards, commissions and corporations (ABCCs) and other special purpose bodies (SPBs), each having its own relationship with City Council.

Human Rights Office is here for you
The Human Rights Office provides advice, information and help about City-related human rights and harassment issues. Services are available to members of the public, members of the Toronto Public Service and Members of Toronto City Council.

The Office of the Ombudsman
The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness. Access the Ombudsman's independent, secure website.

Routine disclosure of Councillor Expense Records
Posted on the City's public internet site are Councillors' office budget and year-to-date expenses on a quarterly basis.
View the Councillor Expense Policy .(PDF 384 Kb)

Lobbyist Registry
Those wishing to communicate with any City public office holder in a manner deemed as lobbying are required to register that communication. The Lobbyist Registry keeps track of who talks to whom about what, and makes that information available to the public online.

Online Services portal
The Online Services portal page is your direct link to all the interactive features of the City of Toronto website. Connect with your City and explore all the things you can do online.

Toronto Office of Partnerships
The Toronto Office of Partnerships actively seeks out strategic partners for initiatives that support programs and services offered by the City of Toronto.

Working together to serve you better
Your Federal, Provincial and City governments are working together to serve you better. Find information about government programs and services at the Service Canada office, and ServiceOntario kiosk at Toronto City Hall.

Statutory Accountability Requirements
The City of Toronto is implementing one of the strictest sets of accountability measures in municipal governance in Canada.

Statutory public notices
The City is required to give notice to the public of intent to pass by-laws, for a number of actions and to provide other information.

311 Toronto
Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca
E-mails are usually responded to within 48 hours.
Always call 911 for emergencies.