Accountability, Operations & Customer Service
The City of Toronto has four accountability officers that help ensure your local government is open and transparent.
Access City information, records and reports.
How to make a claim against the City or file a complaint about a City service or representative.
Information about your Toronto Public Service.
City Council's long-term vision, plans and strategies the City considers when making decisions about service delivery and our long-term goals.
Learn about how the City is improving the customer experience through new tools, technology, ideas and approaches.
Learn how to get involved with the City and how the municipality works.