Accountability Officers

The City of Toronto has four accountability officers that help ensure your local government is open and transparent.

Access City Information or Records

Access City information, records and reports.

Complaints, Claims & Compliments

How to make a claim against the City or file a complaint about a City service or representative.

City Administration

Information about your Toronto Public Service.

Long-Term Vision, Plans and Strategies

City Council's long-term vision, plans and strategies the City considers when making decisions about service delivery and our long-term goals.

Customer Experience Transformation & Innovation

Learn about how the City is improving the customer experience through new tools, technology, ideas and approaches.

Introduction to Toronto’s Government

Learn how to get involved with the City and how the municipality works.