Toronto’s government is built on the principles of transparency, accountability, public participation and making information available. The City manages its information, also called “records”, to make them easier to search, use and access for City staff and the public. The Directory of Records describes the City’s records and the rules for how long they must be kept. At the end of a record’s life, City staff review it and arrange for it to be kept permanently at the City of Toronto Archives or destroyed.
City records are generally available to the public with a few exceptions such as records containing personal or confidential information. Explore the different ways that you can access City information.