How to Access City Information
City records belong to the people of Toronto and are generally available with a few exceptions. Here’s how to get City information.
- Contact the service area or division that has the information.
- If you’re not sure which division you should be speaking to, contact 311 Toronto for help at any time of day.
- Be as specific as possible when identifying the information or data you are looking for.
- There may be a fee to cover the cost of reviewing and copying files.
- Search the City website to see if the information you’re looking for is already available and posted.
- Visit Data, Research & Maps to access community profiles, census data, research and reports.
- Review the City’s Open Data catalogue.
- Visit the City of Toronto Archives for Toronto’s historical records.
- Refer to the list of routinely disclosed records by division.
- If you can’t find what you’re looking for or the division/service area is unable to provide you with the requested information, you may make a formal Freedom of Information request.
- Please note that Freedom of Information requests will not be accepted for information that is already available on the City website or from a City division.
Routinely Disclosed Records