311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.


A 311 phone agent answering a call.

311 in Other Languages

311 offers information in more than 180 languages. You can now also browse the 311 website in more than 50 languages using auto-translation.

a Mobile Phone with the 311 Toronto app in the screen.

Connect with 311 on the go

The new 311 Toronto App is now available for download on the App Store for Apple iOS & Android operating systems.