311 is experiencing technical difficulties with the TTY line. If you are looking to book your vaccine through TTY, please contact the Provincial Vaccine Information Line at TTY: 1-866-797-0007. If you have inquiries that are not vaccine-related and need TTY service, please be patient as we work to resolve the issue quickly.
311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.
Enter the reference number that you received from 311 and click ‘GO’ to check the status of your service request.