311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.

Submit a Service Request

Waste Collection

Request pick up of hazardous waste and report such garbage-related issues as Recycling or Green bin not collected.

Bins

Order, exchange or report damage to a City-issued Green, Garbage or Recycling bin.

Graffiti & Litter

Report an overflowing litter bin, graffiti or litter on a sidewalk or boulevard.

Roads

Report pothole, road or sidewalk damage, as well as road related issues that present a significant safety risk.

Water

Report water-related issues, including requests to turn water off and on to your property.

Trees & Animals

Request a dead animal pick-up, tree planting, pruning or removal and, report a dog off leash in a City Park.

Property Issues

Report issues involving private property misuse or property standards, including lack of maintenance.

Complaints & Comments

Make an accessibility complaint about a City program or service. Or make a compliment or suggestion about 311 service or staff.

Winter Issues

Report winter issues for icy City sidewalks, bus stops, and walkways; snow blocked driveways, snow piled too high and snow plough damage.

Track an Existing Service Request


Track Your Service Request

Search the 311 Information Knowledge Base


Knowledgebase