A number of issues are handled as service requests. 311 accepts these requests on behalf of divisions and service areas. In some cases, 311 will redirect you. A service request can be about providing you with assistance, performing an inspection or needing a service to be delivered. 311 can accept service requests for a wide range of issues.

Choose Service Request or Feedback

Service Requests

Request for a City service to be delivered or provided by the City of Toronto

Complaints, Comments, and Compliments about City Services

Submit a complaint, comment, or compliment related to a City of Toronto program, service or staff member.