Solid Waste Management Services

Solid Waste Management Services is responsible for collecting, transporting, processing, composting and disposing of municipal and some private sector solid waste, including garbage, recyclables, organics, yard waste, electronics and household hazardous waste. The Division manages four collections yards, one maintenance yard, seven transfer stations, six household hazardous waste depots, two organics processing facilities, Green Lane Landfill and 160 former landfills.

The Division’s customers include:

  • approximately 842,000 homes and non-residential establishments
    • 462,000 single family residential (includes 11,000 residential units above commercial)
    • 372,000 multi-residential units
    • 7,500 non-residential establishments (includes small businesses, charities, institutions and religious organizations)
  • Schools, City Divisions, Agencies and Corporations
  • approximately 10,500 street litter/recycling bins
  • 11,000 garbage and recycling bins in City parks
  • 1,000 special events per year
  • private industrial, commercial and institutional waste accepted at Drop-off Depots and landfill

General Manager

Matt Keliher

Staff Directory

Business Sections

Business Services manages the Division’s financial planning, accounting, procurement, contract management, strategic planning, continuous improvement and IT related functions.

The section’s responsibilities include:

  • overseeing the Division’s operating and capital budget and related reporting obligations
  • managing divisional procurement plans and providing oversight and administration for the Division’s contract portfolio, including contract life-cycle management and compliance related activities
  • leading the Division’s strategic planning and continuous improvement related efforts
  • providing internal IT support, delivering the divisional IT project portfolio and managing the development, implementation and sustainment of divisional IT assets and applications

Collections & Litter Operations provides collection of garbage, Blue Bin recycling, Green Bin organics, yard waste, oversized and metal Items for single family homes, multi-residential properties and non-residential customers (such as small businesses, charities, schools, City Divisions, Agencies and Corporations).

The section’s responsibilities also include: 

  • providing litter cleaning operations on sidewalks across the city and servicing litter receptacles throughout city streets and parks.  
  • providing services to special events, including the provision of Blue and Green Bins and collection of the materials 
  • improving customer service and implementing new diversion initiatives
  • overseeing Community Environment Day events 

Infrastructure & Resource Management is responsible for the Division’s physical assets throughout their complete lifecycle, from initial design and construction; to commissioning and start-up; to meeting major maintenance and rehabilitation requirements during the life of the asset; to the eventual retirement and disposal of the asset. 

The section’s responsibilities also include:  

  • managing contracts for the processing of Blue Bin materials, organics, yard waste, drywall, mattresses and porcelain from the City’s collection programs  
  • managing the sale of separated recyclables to market and the transfer of materials to various facilities (City-owned and non-City-owned) for processing and sales 
  • overseeing roughly $800 million in assets consisting of four collections yards, one maintenance yard, seven transfer stations, six household hazardous waste depots, two organics processing facilities and over 750 fleet assets

Policy, Planning & Outreach is responsible for monitoring trends in the solid waste industry and advising on policy and planning of new programs, program enhancements and new technologies.

The section’s responsibilities include:

  • providing technical review and comments on internal and external regulations, legislation, statutes and policies, and supports corporate and divisional strategic priorities
  • coordinating research, design and drafting of harmonized programs, policies, eligibility criteria and bylaws to support operations
  • working with various orders of government to coordinate new policies and programs and their impacts to residents of Toronto
  • community and stakeholder outreach, including working closely with the media to provide messaging on new and upcoming policy or program changes
  • setting guidelines and policies for health and safety and environmental compliance for the entire Division

Transfer Station & Landfill Operations is responsible for managing the performance and maintenance of the City’s network of:

  • seven transfer stations
  • six household hazardous waste depots
  • haulage logistics and roll-off services
  • the Green Lane Landfill
  • numerous closed landfill sites

The section is also responsible for the upkeep and repairs of an additional four operating and maintenance yards.

The seven transfer stations are strategically located across the city to allow for the efficient and cost-effective receipt and transfer of all garbage, recycling, organics, yard waste, electronics and household hazardous waste from the City’s collection programs, as well as from business owners and residents of the City of Toronto. The materials are loaded onto tractor trailers and transferred to various processing facilities and/or to landfill for final disposal.
Date modified: August 18, 2026