City Manager's Office

Learn about the City Manager's Office, which advises Council and City administration on city-wide issues, co-ordinating work and evaluating how well the City provides services.

Staff Directory, Divisions & Customer Service

City divisions provide services to the public and to the Corporation. The administrative structure for the City allows quick response to changing public needs.

Toronto Public Service By-Law

Read the Toronto Public Service By-Law, which provides guidance to members of the public service on their rights and responsibilities.

Corporate Policies

Learn about the policies that provide guidance to members of the Toronto Public Service on their rights and responsibilities.

Open Government

Open Government is about improving the delivery of services, making information more accessible and supporting initiatives that build public trust in government.

For Your Information Toronto

Read about the information provided by senior City staff to Members of Council outside of the City’s legislative process.