The City is responsible for protecting personal health information under the Personal Health Information Protection Act (PHIPA). The City may collect, use and give out your personal health information to provide you with health care, obtain required payment or for health system planning and research. The following are considered Health Information Custodians under the Act:

  • People & Equity (formerly Human Resources – Employee Health Services) (for City of Toronto staff only)
  • Toronto Paramedic Services
  • Toronto Public Health
  • Seniors Services and Long Term Care (formerly Long-Term Care Homes and Services)

The City Clerk’s Office only accepts Freedom of Information request for PHIPA information for Human Resources. Contact the other City divisions directly to access your personal health information. If access to your health information is denied or you believe your privacy has been violated, you can file a complaint to theĀ Information and Privacy Commissioner.