Shelter, Support and Housing Administration (SSHA) is the service manager for the homelessness service system in Toronto. The Division directly operates and also funds community agencies that deliver:

  • emergency shelter and support programs
  • street outreach
  • 24-hour respite and drop-in programs

The Division’s top priority is to ensure that those experiencing homelessness have access to temporary accommodation when they need it, as well as wrap-around and housing-focused supports to help ensure homelessness is rare, brief and non-recurring. To do that, the Division works with community partners and stakeholders to deliver person-centered, outcome-focused services to help improve the overall well-being of individuals experiencing homelessness and help them find and keep stable housing.

General Manager (Acting)

Gordon Tanner

Staff Directory

Consolidation of Housing-related Services under the Housing Secretariat

The Housing Stability Services section of Shelter, Support and Housing Administration formally moved to the Housing Secretariat Division on March 23, 2022. This move supports City Council’s housing priorities by centralizing funding and oversight of social housing in Toronto, and enables SSHA to focus on the delivery of homelessness services.