Staff Directory, Divisions & Customer Service

Organizational Chart

Understand the City of Toronto’s administrative structure by reviewing the Organizational Chart.

Elected Officials

Divisions, Offices & Staff

Profiles Phone Directory Customer Service Standards Complaints & Compliments
Customer Experience (311 Toronto) Directory Customer Service Standard Complaints, Comments & Compliments
Accounting Services Directory Customer Service Standard Complaints
Auditor General’s Office Directory Complaints
Chief Financial Officer & Treasurer – Finance and Treasury Services Directory Customer Service Standard Complaints, Comments & Compliments
Children’s Services Directory Customer Service Standard Complaints & Compliments
City Clerk’s Office Directory Customer Service Standard Complaints, Comments & Compliments
City Manager’s Office Directory Customer Service Standard Complaints & Compliments
City Planning Directory Customer Service Standard Complaints & Compliments
Corporate Real Estate Management Directory Customer Service Standard Complaints & Compliments
Court Services Directory Customer Service Standard Complaints & Compliments
Deputy City Manager – Community Development and Social Services Directory Customer Service Standard Complaints & Compliments
Deputy City Manager – Development and Growth Services Directory Customer Service Standard Complaints & Compliments
Deputy City Manager – Community and Emergency Services Directory Customer Service Standard Complaints & Compliments
Deputy City Manager – Infrastructure Services Directory Customer Service Standard Complaints & Compliments
Deputy City Manager – Corporate Services Directory Customer Service Standard Complaints & Compliments
Development Review Directory Customer Service Standard Complaints & Compliments
Economic Development & Culture Directory Customer Service Standard Complaints & Compliments
Employment & Social Services Directory Customer Service Standard Complaints & Compliments
Engineering & Construction Services Directory Customer Service Standard Complaints & Compliments
Environment, Climate & Forestry Directory Customer Service Standard Complaints, Comments & Compliments
Financial Planning Directory Customer Service Standard Complaints & Compliments
Fire Services Directory Customer Service Standard Complaints & Compliments
Fleet Services Directory Customer Service Standard Complaints & Compliments
Housing Secretariat Directory Customer Service Standard Complaints & Compliments
Indigenous Affairs Office Directory Customer Service Standard Complaints & Compliments
Integrity Commissioner Directory Complaints & Compliments
Internal Audit Directory Customer Service Standard Complaints & Compliments
Legal Services Directory Customer Service Standard Prosecutions Complaints
Lobbyist Registrar Directory Complaints
Municipal Licensing & Standards Directory Customer Service Standard Complaints & Compliments
Office of Finance Shared Services Directory
Office of the Chief Information Security Officer (CISO) Directory
Ombudsman Toronto Directory Complaints
Parks & Recreation Directory Customer Service Standard Complaints & Compliments
Pension, Payroll & Employee Benefits Directory
People & Equity Directory Customer Service Standard Complaints & Compliments
Policy, Planning, Finance & Administration Directory Customer Service Standard Complaints & Compliments
Purchasing & Materials Management Directory Customer Service Standard Complaints & Compliments
Revenue Services Directory Customer Service Standard Complaints & Compliments
Seniors Services and Long-Term Care Directory Customer Service Standard Complaints & Compliments
Social Development, Finance & Administration Directory Customer Service Standard Complaints & Compliments
Solid Waste Management Services Directory Customer Service Standard Complaints & Compliments
Strategic Public & Employee Communications Directory Customer Service Standard Complaints & Compliments
Technology Services Directory Customer Service Standard Complaints & Compliments
Toronto Building Directory Customer Service Standard Complaints & Compliments
Toronto Emergency Management Directory Customer Service Standard Complaints & Compliments
Toronto Paramedic Services Directory Customer Service Standard Complaints & Compliments
Toronto Public Health Directory Customer Service Standard Complaints & Compliments
Toronto Shelter & Support Services Directory Customer Service Standard Complaints & Compliments
Toronto Water Directory Customer Service Standard Complaints & Compliments
Transit Expansion Directory Customer Service Standard Complaints, Comments & Compliments
Transportation Services Directory Customer Service Standard Complaints & Compliments