Your feedback is important to us. Only you can tell us if our services meet your needs, and what we can do to improve our services.

We want to ensure that everyone who receives service from Economic Development & Culture (EDC) has an opportunity to provide their comments, compliments and complaints.

Your feedback can be submitted directly to the EDC program/facility providing your service in person (verbally or in writing), by phone, by e-mail or fax. Alternatively, you can fill out our Feedback Form and submit it to the appropriate EDC contact, in-person or by mail, email or fax.

Please be sure to provide the following information when submitting your feedback:

  • Name
  • Address
  • Telephone number
  • Email address
  • Details of your feedback
  • Any action you would like us to take

Economic Development & Culture collects personal information on this form under authority of the City of Toronto Act, 2006, s. 136(c) and the City of Toronto Municipal Code, Chapter 169, Article I, ss. 169-1, 169-2, and 169-4. The information you provide will be used to review all feedback provided, for quality assurance, and may be used for contact purposes. Questions about this collection can be directed to the Economic Development & Culture, Planning & Project Consultant, City Hall, 8th Floor, East Tower, 100 Queen Street West, Toronto, Ontario, M5H 2N2, 416-397-5306.

To help us respond to your feedback as promptly as possible, please forward your feedback directly to the section of EDC that provided you service.

Comments and compliments will be forwarded to the appropriate staff and their direct supervisor immediately.