The Corporate Real Estate Management (CREM) division is responsible for the operational day-to-day stewardship and planning of the City’s real estate assets. The division’s mandate is to provide efficient real estate service delivery city-wide, manage City assets through their lifecycles and implement strategies to use City real estate effectively to deliver on City of Toronto objectives.
Business Management strives to improve business performance with a focus on business process solutions, fiscal stewardship and administrative processes. The section plays a role in delivering effective administration, evaluating program efficacy, reporting on financial and operational performance, and re-engineering operational processes.
The Corporate Security section is committed to providing and maintaining the highest level of security and life safety for many City of Toronto facilities. This section provides security leadership for City-wide issues and operate in a customer-focused, cost-effective manner for the City’s facilities, employees and the public. Corporate Security offers a full range of security and life safety services through qualified, trained security professionals, contracted services and current technology.
The Facilities Management section ensures City properties are maintained in a safe, compliant, clean and functional state to best serve the staff and residents of the city by providing best in class facility management services. The section’s core portfolio consists of over 400 buildings including key City facilities such as City Hall, Metro Hall, Union Station, St. Lawrence Market and Civic Centres. The section also provides on-demand facilities management services to over 600 additional buildings managed by other City Divisions, Agencies, and Corporations.
The Project Management Office is responsible for the planning, delivery, and support of State Of Good Repair projects on all Corporate Real Estate Management properties and also provides project delivery services to other City Divisions. The section is responsible for the development of a capital plan aligned with the City’s asset management strategy and program requirements.
Real Estate Services is responsible for property management and the coordination of real estate transactions for the City’s 5,600 properties, worth approximately $17 billion. Services include property acquisition and expropriation, policy and appraisal, leasing, and portfolio management. The Real Estate Services section manages the City’s real estate portfolio and focused on enabling city-building and supporting City of Toronto programs.