This webpage, fact sheets and video highlight the collective accomplishments of the Toronto Public Service over the 2018-2022 Council term.

Our progress towards the priorities in the Corporate Strategic Plan, strategies for economic recovery and commitment to Equity and Reconciliation, including the Reconciliation Action Plan have been foundational to our COVID-19 recovery and our many successes.

To the Toronto Public Service: This letter conveys my thanks to all of you for all of your work undertaken over the past four years for which we can all be proud…
[See the City Manager’s full letter]

 

See highlights and video below for some of our key achievements:

A worldwide increase in greenhouse gas (GHG) emissions is expected to make Toronto weather hotter, wetter and more extreme. In 2019, City Council declared a climate emergency and in 2021 accelerated its target to reduce GHG emissions in Toronto to net zero by 2040 – 10 years earlier than planned and one of the most ambitious targets in North America. The City is focusing on building resiliency, reducing carbon pollution, improving energy efficiency, and advancing the transition towards renewable energy.   

Here are some of the City’s key achievements related to Climate Action from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 to advance Toronto’s Climate Action goals. 

Climate Action Information Sheet
Climate Action Information Sheet

The COVID-19 pandemic has impacted the local, national and global economy in profound ways from supply chain challenges to the closure of valued small businesses to a re-imagining of how, and where, we work. The City’s COVID-19 recovery strategies focus on economic recovery and renewal, in collaboration with other governments and our partners such as the Toronto Region Board of Trade.

Here are some of the City’s key achievements related to Economic and Cultural Recovery from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 to assist in the City’s recovery efforts. 

Economic and Cultural Recovery information sheet
Economic and Cultural Recovery Information Sheet

The year 2022 marks the third year of continuous, significant financial challenges for the City due to COVID-19. The City continues to institute best practices to inform financial decisions and prioritize financial sustainability.   

Throughout this term, Toronto has maintained its stable credit ratings from international bond-rating credit firms, which is a testament to the City’s cohesive governance approach and prudent policy and fiscal management. The City has maintained essential services and is focused on strong economic and social recovery in partnership with other orders of government.

Below are some of the City’s key achievements related to Financial Sustainability from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 to advance Toronto’s Financial Sustainability goals. 

Financial Sustainability Information Sheet
Financial Sustainability Information Sheet

The City recognizes housing as a human right, aligning with the National Housing Strategy Act, and acknowledges that housing is essential for individuals and families to maintain safe, healthy, accessible, and sustainable communities. Housing affordability, increasing housing precarity, and homelessness remain an ongoing and growing concern in Toronto.  

Here are some of the City’s key achievements related to Housing from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 to advance the City’s housing goals.

Housing Information Sheet
Housing Information Sheet

 

The City recognizes that long-term prosperity and environmental sustainability depend on affordable, reliable and accessible transit and active transportation options for everyone. 

During this term, the City and its partners continued to address long-term system needs and respond to emerging mobility needs by instituting priority bus lanes, advancing transit expansion projects, improving cycling infrastructure, protecting pedestrians and reducing traffic congestion through demand management initiatives.

Here are some of the City’s key achievements related to Mobility from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 to advance Toronto’s mobility goals. 

Mobility Information Sheet thumbnail
Mobility Information Sheet

The City strives for vibrant, inclusive and sustainable communities; and is committed to addressing the barriers that impact the safety, health, social and economic wellbeing of communities across Toronto. The City is also committed to investing in and renewing the physical infrastructure that is vital to our growing communities.

Here are some of the City’s key achievements related to People & Neighbourhoods from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 related to People & Neighbourhoods.

People and Neighbourhoods Information Sheet
People and Neighbourhoods Information Sheet

A well-run City means delivering high-quality and innovative public services, providing opportunities for residents, businesses and organizations to observe and participate in decision-making, and building a diverse and more representative Toronto Public Service.

Throughout the COVID-19 pandemic, the City adapted its services and programs to ensure uninterrupted critical services, support its workforce and respond to emerging public health information and community needs.

Here are some of the City’s key achievements related to a Well-Run City from 2018-2022:

Learn more about what the Toronto Public Service accomplished from 2018-2022 to advance its goals to be a Well-Run City.

Well-Run City Information Sheet thumbnail
Well-Run City Information Sheet