Building owners/operators are responsible for providing heat to a minimum temperature of 21 degrees Celsius from September 15 to June 1. If you have a concern about the temperature in your unit being below 21 degrees Celsius, talk with your building owner/operator first. If problems persist, create a service request with 311.
RentSafeTO: Apartment Building Standards is a bylaw enforcement program that ensures apartment building owners and operators comply with building maintenance standards. The program applies to apartment buildings with three or more storeys and 10 or more units.
Condo buildings, townhomes, or units in a private home (basement or main floor apartment) are not part of the RentSafeTO program.