RentSafeTO for Tenants

RentSafeTO works to ensure that owners and operators of apartment buildings meet building maintenance standards through initiatives like evaluations. Use this interactive map to look up the evaluation results of buildings across Toronto.
View Interactive Map

 

RentSafeTO: Apartment Building Standards is a bylaw enforcement program that ensures apartment building owners and operators comply with building maintenance standards. The program applies to apartment buildings with three or more storeys and 10 or more units.

Condo buildings, townhomes, or units in a private home (basement or main floor apartment) are not part of the RentSafeTO program.

What Building Owners are Required To Do

Find out more about building maintenance standards and what building owners are required to do.

Service Requests, Complaints and Investigations

Learn how to submit a service request to your landlord and find out how the City can help.

Evaluations & Audits

Check evaluation scores for your apartment building and learn more about the investigation and audit process.

Tenant Resources

Understand your rights and responsibilities.

Educational Resources & Brochures

Download multilingual resources, templates and forms.