To make it easier for people to find updated information about their apartment building score, RentSafeTO has updated its Interactive Building Score Web Map to reflect ongoing violations received since January 1, 2024. Click here to find a building score.
RentSafeTO: Apartment Building Standards is a bylaw enforcement program that ensures apartment building owners and operators comply with building maintenance standards. The program applies to apartment buildings with three or more storeys and 10 or more units. Condo buildings, townhomes, or units in a private home (basement or main floor apartment) are not part of the RentSafeTO program.

Building Evaluation Scores

Search the interactive map to look up evaluation results.

What Building Owners are Required To Do

Find out more about building maintenance standards and what building owners are required to do.

Service Requests, Complaints and Investigations

Learn how to submit a service request to your landlord and find out how the City can help.

Evaluations & Audits

Learn more about the investigation and audit process.

Tenant Resources

Understand your rights and responsibilities.

Educational Resources & Brochures

Download multilingual resources, templates and forms.