The People & Equity Division is entrusted with the City’s people services/human resources, equity and human rights functions. The Division develops, implements and monitors corporate policies and partners with clients in the areas of equity, inclusion, human rights, occupational health and safety, including workplace wellness, employee assistance, and return-to-work programs. The Division is also responsible for recruitment, job evaluation and pay equity; management of human resources data and systems; organizational development, learning, and leadership development; and maintaining harmonious and collaborative employee and labour relations.

The Division works with partners to ensure that City services, programs and policies are responsive to the needs of Toronto’s diverse communities and provides advice and services to promote respect for human rights across the organization. The Division develops, leads and implements key corporate initiatives to foster equity, diversity and inclusion in the Toronto Public Service.

The People & Equity Division is committed to providing professional and consistent service as outlined in the City-wide Service Promise. In some cases, legislative or operational realities require exceptions or additions to these service standards. For People & Equity, these are outlined below.

  • All telephone and/or email inquiries will be acknowledged within two (2) business days.
  • Inquiries received via mail correspondence will receive response within ten (10) business days.