People & Equity

The People & Equity Division is entrusted with the City’s people services/human resources, equity and human rights functions. The Division develops, implements and monitors corporate policies and partners with clients in the areas of equity, inclusion, human rights, occupational health and safety, including workplace wellness, employee assistance, and return-to-work programs. The Division is also responsible for recruitment, job evaluation and pay equity; management of human resources data and systems; organizational development, learning, and leadership development; and maintaining harmonious and collaborative employee and labour relations.

The Division works with partners to ensure that City services, programs and policies are responsive to the needs of Toronto’s diverse communities and provides advice and services to promote respect for human rights across the organization. The Division develops, leads and implements key corporate initiatives to foster equity, diversity and inclusion in the Toronto Public Service.

Chief People Officer

Tobie Matthew (Interim)

Staff Directory

Business Units

Business Services, Systems & Insight provides decision making support to People & Equity and City divisions. We:

  • develop and maintain Human Resources systems and data
  • provide issues management expertise
  • administer the People & Equity budget

Employee Relations develops and maintains harmonious working relationships among managers, employees, unions and staff associations. We:

  • administer the requirements of the collective agreements
  • manage the collective bargaining process
  • provide expertise in issues management and conflict resolution

The Human Rights Office provides neutral, confidential advice and support the organizations capacity to prevent and address human rights issues such as discrimination, harassment, hate activity and accommodations. We:

  • build organizational and leadership capacity, drive common purpose and accountability to prevent human rights issues through strategic advice and initiatives;
  • provide support to residents, employees, and people leaders to resolve human rights issues;
  • facilitate a range of early resolution and complaint handling mechanisms  and,
  • provide guidance on compliance with policy and legislative obligations and risk mitigation.

Occupational Health, Safety & Wellness fosters a safe and healthy work environment for City of Toronto employees. We:

  • provide leadership and advice in support of injury and illness prevention
  • promote effective disability management and return to work programs
  • develop, implement and monitor health and safety programs
  • partner with City divisions to achieve legislative compliance

Organizational Development is committed to building a skilled, knowledgeable and productive workforce at the City of Toronto. We:

  • develop and lead corporate learning initiatives
  • cultivate talented managers and senior professionals
  • support the organization with performance and development

The Relationship Management Team is comprised of Human Resources Business Partners (HRBPs) and Relationship Managers who work closely with Divisional Leaders to understand workforce needs and proactively develop solutions. To accomplish this we serve as:

  • strategic Partners supporting workforce planning, the creation of people solutions to meet divisional needs, and act as trusted advisors for complex people matters and escalations
  • coaches who foster the development of leadership competencies and support Directors, Division Heads, and Executives as they grow the develop the leaders on their teams
  • consultants in the implementation of new programs and policies, offering advice during development and support during implementation to ensure Divisional needs are always at the forefront
  • People & Equity lead in facilitating solution focused discussions across P&E’s various Centres of Excellence from employee relations to recruitment to occupational health and wellness

 

Service Hub assists the City of Toronto to support employees and managers in their roles and in all matters related to People & Equity. We:

  • act as the first point of contact for employees and managers for any P&E related inquiries and advice
  • support employees in all aspects of the employee lifecycle from onboarding to exit

The Talent Acquisition team at the City of Toronto supports the delivery of vital public services by attracting, recruiting, and hiring a diverse and skilled workforce. Working in partnership with City divisions, the team manages end‑to‑end recruitment processes that are fair, transparent, and inclusive, ensuring compliance with employment legislation, collective agreements, and City policies. Talent Acquisition also leads programs which focus on workforce planning, innovative sourcing strategies, and equitable hiring practices to connect talented individuals with meaningful careers that serve Toronto’s communities.