The Pension, Payroll & Employee Benefits Division is committed to providing accurate, efficient and timely pension, payroll and benefit information to current and former City employees.

The division’s primary function is to:

  • negotiate and secure cost effective benefit plans for the City
  • manage and process 36,986 employees and 13,530 retiree benefit claims annually
  • administer Collective Agreements for the six municipal unions within the City
  • process the City’s payroll for approximately 44,000 employees across the organization
  • provide pension service to approximately 30,000 employees and 6,000 retirees
  • provide exceptional customer service to those requiring benefit, pension or payroll information

Executive Director, Finance Shared Services

David McIsaac

Staff Directory