Learn how to submit a complaint, comment or compliment about a service, program or staff member, to the division or an office responsible for a City service.
If you have followed the complaint process and are not satisfied with the result of the investigation, learn about how to request a review by the Ombudsman Toronto, an independent and impartial office.
If you believe that the City has breached your privacy, you may send a letter of complaint or email with details about the incident to Corporate Information Management Services.
If you believe the City was negligent in maintenance of City facilities, roads, trees and sewers, which caused bodily injury or damage to your property, you can file a claim via the Corporate Finance Division.
If you observed potential fraud, waste or wrongdoing involving City resources you can contact the Fraud and Waste Hotline Program under the Auditor General's Office.
Contact the City's Human Rights Office regarding a human rights, harassment, or accommodation concern related to City of Toronto employment, service, facility, housing or contracts.
Answer a few short questions to help determine how best to make a compliant about your experience with a City of Toronto Adjudicative Board or Tribunal.
If you wish to complain about the conduct or ethical behaviour of any Members of City Council or Members of Local Boards (including Adjudicative Boards) you can contact the Integrity Commissioner.
If you suspect a lobbyist has breached the Lobbyists’ Code of Conduct in trying to influence elected officials or City staff you can contact the Lobbyist Registrar.
Eligible electors can apply for a compliance audit of a candidate or registered third party advertiser's election campaign finances.
Submit accessibility feedback related to disability on any City program, service, building, outdoor public space or information and communication.