Toronto’s Vision, Motto and Mission


  • Toronto is a caring city
  • Toronto is a clean, green and sustainable city
  • Toronto is a dynamic city
  • Toronto invests in quality of life


  • Diversity Our Strength


  • To serve a great city and its people


The City has a number of strategies and plans, including a Corporate Strategic Plan and the City’s Official Plan to help advance the Mayor and Council’s priorities. The City considers these strategies when making decisions about service delivery and how to achieve long-term goals.


The City is committed to fighting climate change and preparing the government, its ecosystems and communities, especially the most vulnerable communities, for a changing climate. The following strategies and plans contribute to the City’s climate action and environment protection goals:

  • TransformTO Net Zero Strategy triggers new and accelerated implementation actions to drive down community-wide emissions, particularly in the short term, and establishes the trajectory needed to reach net zero by 2040.
  • Electric Vehicle Strategy supports increased electric vehicle adoption in a way that is equitable and realizes the co-benefits through improved air quality and economic opportunities achieved by shifting to zero-carbon energy transportation.
  • Ravine Strategy guides future ravine management, use, enhancement and protection.
  • Wet Weather Flow Master Plan protects the environment and water quality in the Lake, rivers, streams and other water bodies from the rain and melted snow (stormwater).
  • Long Term Waste Management Strategy provides a road map for the way waste will be managed in Toronto over the next 30 to 50 years.
  • Renewable Natural Gas Strategy to convert the biogas generated at the City’s organic processing facilities into renewable natural gas (RNG), reducing the City’s greenhouse gas emissions.
  • Circular Economy Road Map will accelerate Toronto’s Circular Economy transition by identifying new actions that can enable sustainable consumption and circular outcomes.
  • Biodiversity Strategy describes biodiversity in the city, what Toronto is already doing to support biodiversity and additional actions that can be taken to protect and restore biodiversity.
  • Pollinator Protection Strategy identifies additional actions that can be taken by the City and the community to protect, enhance and create habitat for Toronto’s pollinators, such as bees and butterflies.
  • Resilience Strategy sets out a vision, goals, and actions to help Toronto survive, adapt and thrive in the face of any challenge, particularly climate change and growing inequities.
  • The Sustainable City of Toronto Fleets Plan provides an overview of the City Fleets’ objectives in addressing climate mitigation and adaptation with strategies for transitioning City Fleets to sustainable, climate-resilient and low-carbon operations.

The City is committed to advancing Toronto’s economy while supporting more inclusive and sustainable investments in communities across Toronto and strengthening Toronto’s cultural sector and ensure there are opportunities to engage with the art in all corners of the city. The following strategies contribute to the City’s commitment to advance these goals:

The City strives to create and sustain equity in government, including how we measure our impact, financial decisions and deliver services. The following strategies and plans contribute to the City’s commitment to realizing equitable outcomes for our residents:

  • TO Prosperity: Poverty Reduction Strategy is a 20-year plan that focuses on housing stability, access to services, transit equity, food access, the quality of jobs and incomes, and systemic change.
  • Action Plan to Confront Anti-Black Racism responds to the priorities identified by Toronto’s diverse Black communities.
  • Newcomer Strategy guides the City as we intensify our efforts to ensure that our programs and services are accessible to newcomers and help to improve their lives.
  • Seniors Strategy commits to all seniors having equitable access to City services and programs.
  • Youth Equity Strategy identifies 28 key issues faced by youth most vulnerable to involvement in serious violence and crime that the City and its partners must address.
  • Multi-year Accessibility Plan identifies, removes and prevents accessibility barriers across the organization by committing to specific initiatives and outcomes.
  • Community Benefits Framework focuses on ways to maximize the use of City levers (such as procurement, real estate transactions, or financial incentives for specific sectors and uses) to create inclusive and equitable economic opportunities.
  • Access to City Services for Undocumented Torontonians ensures that Torontonians, regardless of immigration status, have access to City services without fear of being asked for proof of status.
  • End Trafficking TO Toronto City Council condemned the horrific crime of human trafficking and is committed to working with all stakeholders, including other orders of government, to eradicate human trafficking in Toronto.

The following strategies and plans contribute to the City’s commitment of making informed financial decisions and effectively managing resources for Toronto’s future:

The following strategies and plans contribute to the City’s commitment to ensuring that families and individuals live in safe, stable and affordable housing with respect and dignity:

  • HousingTO  2020-2030 Action Plan proposes a number of actions to address critical needs across the housing spectrum including emergency shelters and transitional housing, social and supportive housing, market and affordable rental housing and homeownership.
  • Tenants First implements improvements to Toronto Community Housing Corporation (TCHC).
  • George Street Revitalization transforms Seaton House men’s shelter into a world-class facility providing specialized care for vulnerable populations.

The City is committed to delivering safe, affordable and accessible transportation choices for people and goods. The following strategies and plans contribute to the City’s goal of advancing mobility for all:

  • Vision Zero Road Safety Plan focuses on reducing traffic-related fatalities and serious injuries on Toronto’s streets.
  • Cycling Network Plan is a 10-year plan to connect, grow and renew infrastructure for Toronto’s cycling routes.
  • RapidTO: Surface Transit Network Plan guides the planning, implementation, operation, maintenance, and monitoring of Toronto’s surface transit priority measures.
  • Congestion Management Plan maximizes the safety, efficiency, reliability and sustainability of the transportation network for all users while reducing the impact on the environment.
  • Automated Vehicles Tactical Plan outlines how the City should prepare for automatic vehicles and how it can influence the local introduction of the technology in these early stages.
  • Vehicle-for-Hire provides regulations for taxicabs, limousines and private transportation companies, such as Lyft and Uber.
  • Freight and Goods Movement Strategy provides an integrated and adaptable goods movement system that promotes safe, reliable and sustainable freight operations.

The following strategies and plans contribute to the City’s commitment to protecting and improving the quality of life (including safety, health and social and economic well-being and inclusion) of all Torontonians:

Toronto has the largest Indigenous population in Ontario and has the fourth largest Indigenous population of any city in Canada. The following strategies contribute to the City’s commitment to advance truth, justice and reconciliation.

The City is committed to providing simple, reliable and connected services that anticipate changing customer needs, and to building trust and confidence in local government through a committed, engaged and diverse workforce. The following strategies contribute to the City’s commitment to advance these goals:

  • Digital Infrastructure Strategic Framework provides guiding direction for digital infrastructure initiatives at the City.
  • Open Data Master Plan provides a strategic framework and roadmap for the City to advance Toronto’s vision for open data.
  • Toronto’s Emergency Plan details the methods in which the City mobilizes its resources during a crisis and ensures all City organizations, emergency response services, and key agencies are fully aware of their respective roles and responsibilities during an emergency.
  • Workforce Equity and Inclusion Plan accelerates progress towards the City’s goal of diverse representation at all levels of the organization to reflect the diversity of the population the City serves, as well as building a more inclusive workplace culture.