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Easy access to non-emergency City services and information
The City of Toronto has launched 311 Toronto. Dialing 311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. With one call to 311, customer service representatives will be able to answer most questions or requests for information, take service requests and resolve the majority of inquiries without a call transfer.
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What's new |
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Design Competition for St. Lawrence Market's North Building is launched
Calling all architects! The redevelopment of the St. Lawrence Market North Property is to replace the existing one-storey North Market building with a new four-storey, multi-purpose facility that is more environmentally sustainable, more energy efficient, and more sensitive to the heritage fabric and history of the surrounding neighbourhood.
toronto.ca re:Brand
We're in the process of rebranding the City of Toronto's website. Our refreshed home page is only a starting point. Tell us what you think of toronto.ca and how we can make the website better for you.
H1N1 & Seasonal Flu Vaccines
This year it's a different flu season. Two flu vaccines will be available, one against seasonal flu and the other against H1N1 flu. Toronto Public Health will hold public H1N1 vaccination clinics beginning Nov 2 for approximately six weeks in 10 locations.
Toronto Innovation Showcase Survey
Did you attend the Toronto Innovation Showcase or watch any of it via webcast? If so, let us know your thoughts on the panel discussions, workshop presentations, or the event overall. Fill out the online survey and help us make the next Toronto Innovation Showcase even better.
Help 'Green' the Future of Lawn and Garden Care,
November 23 & 24
Join us to share your thoughts on how we can reduce the harmful greenhouse gas emissions and smog-causing pollutants caused by small engine equipment, i.e. leaf blowers, chainsaws, lawnmowers, trimmers and concrete saws. Attend a public consultation – one for residents, one for members of the landscaping community.
City launches Home Energy Assistance Toronto
The City has officially launched HEAT, a program offering residents up to $1,000 when they upgrade their home insulation. Lower energy costs, reduce greenhouse gas emissions, and access additional grants from the Federal and Provincial governments.
The 2010 Olympic Torch is coming to Toronto
Torontonians will have the opportunity to see the Olympic Torch Relay from December 17 to 19 as it travels across the country leading up to the Opening Ceremonies of the 2010 Winter Games in Vancouver.
Your City can help.
The City of Toronto offers many programs and services to help residents and businesses. Learn about the many programs and new or expanded services that were approved as part of the 2009 operating budget.
HOT Plan a first
For the first time in its history, Toronto has adopted a 10-year plan to create and upgrade affordable housing - a plan that includes a housing rights charter, another first for the city and the country.
Help save migrating birds
Lights Out Toronto! has teamed up with PosterOne and created a series of eye-catching posters specially designed to create awareness of the dangers buildings and urban areas pose for migrating birds and what building tenants can do to help.
Development Application Status
The Development Application Status website allows you to access detailed and current information on active City Planning development projects and planning applications.
Toronto Employment & Social Services website
Check out the redesigned and enhanced Toronto Employment & Social Services website! It features information for job seekers, people in need of financial benefits, employers, community agencies and other professionals.
Child care ratings
All child care centres with a service contract for fee subsidy are assessed by the City for quality standards using the Toronto Operating Criteria. The quality ratings from this assessment are one of the tools parents can use to make an informed child care choice.
City Parks - who do I call?
Do you know who to call if you discover graffiti in your local park, a hazardous crack along a path, a broken tree limb or want to obtain a sports field permit? Toronto Parks, Forestry and Recreation has put together a list of contacts (PDF) for services and incidents taking place within our parks.
Web portal assists immigrants to Toronto
The City of Toronto has launched a web portal to help new and prospective immigrants to the city find the important information they need to succeed.
Whose job is it to fix?
When something is broken or damaged in the city, whom can you call to get it fixed? Here's a handy guide to getting key services fixed in your community (PDF) and home (PDF).
Something for the family
Bet you never knew we had so much stuff for kids, teens, parents and caregivers! Our family portal provides an easy-to-bookmark page with many helpful links - your gateway to family fun and information.
311 Toronto
Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca
E-mails are usually responded to within 48 hours.
Always call 911 for emergencies.
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