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City Update e-newsletter
City Update – the City of Toronto's e-newsletter focuses on the latest services, innovations and accomplishments at the City of Toronto – Canada's largest city and sixth largest government. Subscribe online.
G20 Toronto Summit
Some of the City of Toronto's programs and services are still affected as a result of the G20 Summit. Find out more.
Toronto Streets - new road restrictions map
This summer promises to be one of the busiest ever on Toronto’s streets. The City has embarked on a very aggressive capital works program to improve our roads and water-related infrastructure. Use the new Road Restrictions map (Beta) to find out about road construction projects and road closures in Toronto.
Construction begins on Nathan Phillips Square Revitalization
From 2010 to 2012, the City of Toronto will reinvigorate Nathan Phillips Square to restore its beauty and dignity, preserve and enhance its unique heritage qualities and reintroduce it as a more functional and environmentally sustainable public meeting place.
Water Meter Program
The City of Toronto has officially launched the Water Meter Program. The mandatory program will install or replace 465,000 water meters over six years with new automated meters. Learn more.
toronto.ca re:Brand
We're in the process of rebranding the City of Toronto's website. Our refreshed home page is only a starting point. Tell us what you think of toronto.ca and how we can make the website better for you.
Accessible Customer Service
In August 2009, City Council endorsed the City of Toronto Statement of Commitment to Creating an Accessible City. Accessible Customer Service is the first standard under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
Register to find your Carpool Match
Find others looking to share a ride with Carpool Zone – a free, on-line service designed to help you save money, reduce traffic and live green. Create your secure on-line profile and get started today!
City launches Home Energy Assistance Toronto
The City has officially launched HEAT, a program offering residents up to $1,000 when they upgrade their home insulation. Lower energy costs, reduce greenhouse gas emissions and access additional grants from the provincial government.
Your City can help.
The City of Toronto offers many programs and services to help residents and businesses. Learn about the many programs and new or expanded services that were approved as part of the 2009 operating budget.
HOT Plan a first
For the first time in its history, Toronto has adopted a 10-year plan to create and upgrade affordable housing - a plan that includes a housing rights charter, another first for the city and the country.
Help save migrating birds
Lights Out Toronto! has teamed up with PosterOne and created a series of eye-catching posters specially designed to create awareness of the dangers buildings and urban areas pose for migrating birds and what building tenants can do to help.
Development Application Status
The Development Application Status website allows you to access detailed and current information on active City Planning development projects and planning applications.
Toronto Employment & Social Services website
Check out the redesigned and enhanced Toronto Employment & Social Services website! It features information for job seekers, people in need of financial benefits, employers, community agencies and other professionals.
Child care ratings
All child care centres with a service contract for fee subsidy are assessed by the City for quality standards using the Toronto Operating Criteria. The quality ratings from this assessment are one of the tools parents can use to make an informed child care choice.
Web portal assists immigrants to Toronto
The City of Toronto has launched a web portal to help new and prospective immigrants to the city find the important information they need to succeed.
Whose job is it to fix?
When something is broken or damaged in the city, whom can you call to get it fixed? Here's a handy guide to getting key services fixed in your community (PDF) and home (PDF).
Something for the family
Bet you never knew we had so much stuff for kids, teens, parents and caregivers! Our family portal provides an easy-to-bookmark page with many helpful links - your gateway to family fun and information.
311 Toronto
Phone within Toronto city limits: 311
Phone outside city limits: 416-392-CITY (2489)
TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca
E-mails are usually responded to within 48 hours.
Always call 911 for emergencies.
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