Request for Proposal for Microcomputer
Hardware, Software and Services
The Corporate Services Committee recommends the adoption of the following joint report (November 4, 1998)
from the Chief Financial Officer and Treasurer and the Commissioner of Corporate Services:
Purpose:
The purpose of this report is to advise the results of the Request for Proposal for Microcomputer Hardware, Software and
Services in accordance with the requirements of the Information and Technology Division, Corporate Services
Department, and to request authority to award contracts to the recommended proponents.
Source of Funds:
An amount of $30 million has been budgeted in the Year 2000 Project Budget as contained in a separate report on the
entire Year 2000 project. The financing of the Year 2000 project is contained in a report to the Budget Committee on a
Capital Financing Plan.
Recommendation:
It is recommended that the proposals submitted by Questech Services Inc., SHL System Co. and GECapital IT Solutions
be accepted to provide Microcomputer Hardware, Software and Services over a 3-year period to all City departments and
to Agencies, Boards and Commissions as required, being the proponents submitting the proposals with the highest
evaluated scores.
Council Reference/Background History:
Eighty-seven (87) companies were invited to submit proposals; thirteen (13) proposals were received from the firms listed
below for Microcomputer Hardware, Software and Services in accordance with the requirements of the Information and
Technology Division, Corporate Services Department.
(1)Compucentre Toronto Inc.;
(2)Compugen Systems Ltd.;
(3)Dell Computer Corporation;
(4)GE Capital IT Solutions Inc.;
(5)Hypertec Systems Inc.;
(6)Irene Network Consulting;
(7)Maritime Information Technology Inc.;
(8)Microbus Computers and Networks;
(9)Micro Express Ltd.;
(10)Micro Mart Computers Ltd.;
(11)Questech Services Inc.;
(12)SHL System Co.; and
(13)Soft Comp.
Comments and/or Discussion and/or Justification:
Using the evaluation criteria identified in the Request for Proposal, an evaluation team consisting of representatives from
Police Services Board, Works and Emergency Services, Purchasing and Materials Management, and Information and
Technology Division evaluated the responses.
Evaluation criteria included the following:
(a)proponent's ability and experience in providing hardware, software and services similar to those required by the City;
(b)verification of the references supplied by the proponent;
(c)the proponent's quoted price for provision of the hardware, software and services;
(d)the ability and willingness of the proponent to adhere to the terms and conditions outlined in the Year 2000
Compliance Representation and Warranty.
After completing the evaluation, it was determined that due to the anticipated volume of business which may be generated
by the Year 2000 Project Office, three (3) proponents are required. It is expected that over 13,000 computers throughout
the new City will be affected by June 30, 1999. A single proponent could not meet our aggressive timelines. Business will
be distributed equitably amongst all three (3) proponents.
All City department requests will be reviewed by the Information and Technology Division, Corporate Services
Department to ensure that they are technically sound and within the framework of the City's infrastructure.
The Manager, Fair Wage and Labour Trades Office, has reported favourably on the firms recommended.
Conclusion:
This report requests authority to award contracts for Microcomputer Hardware, Software and Services in accordance with
the requirements of the Information and Technology Division, Corporate Services Department to Questech Services Inc.,
SHL System Co. and GE Capital ITSolutions being the proponents with the highest evaluated scores.
Contact Name:
L. A. PaganoJ. Andrew
DirectorExecutive Director
Purchasing and Materials ManagementInformation and Technology Division
Telephone: 392-7312Telephone: 392-8421
